Tilotama Poddar

ac0vfh@r.postjobfree.com

919-***-****

SUMMARY:

Certified Quality Assurance Tester having around 11 years of experience in different SDLCs including Waterfall and Agile

* ****s as team lead coordinating, monitoring and leading test efforts between onshore and offshore resources to ensure timely completion of activities.

Experience in executing Automation Test scripts using DevTest tool

Experience includes testing Web, Client-Server, and Mainframe environments.

Lead

Extensive knowledge about HIPAA norms

Knowledge of working with Microsoft sharepoint collaboration software

Responsible to train all new joiners in the team

Expertise in MS Excel

Experience in testing REST and SOAP services using SOAP UI and POSTMAN

Expertise testing POS, Mainframe, AS400, JAVA, VB, DB2, Oracle and .NET based applications.

Experience with various testing methodologies - Black Box Testing, Functional Testing, Integration Testing, System Testing (End to End), User Acceptance Testing (UAT), Database Testing, Mainframe Testing and Regression Testing.

Involved in configuring legacy POS to test the prescription transaction with different payment methods cash, credit cards.

Developed test strategy, system test plan, test scenarios and test cases based on business requirements.

Created and maintained Requirements Traceability Matrix, Defect Management, Test Status, Reports and Metrics.

Extensively used HP ALM, HP Quality Centre, Rally, JIRA, Microsoft Test Manager(MTM) and TFS for defect management, maintaining Required Traceability Matrix, generating different types of reports/graphs etc

Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Experience to work on General Insurance, Healthcare Insurance, Security, Banking and Financial Services, Manufacturing and Logistics domains

Expertise in Mobile, Windows and Web-based application.

Experience to work on Mobile Cloud Environment using PerfectoMobile and DeviceAnywhere tools

Consistent Performer, creative & zealous self-starter with excellent communication skills and professional skills.

ACCOMPLISHMENTS:

Employer - Cognizant Technology Solutions 12/17/2007 – 05/15/2015

Client: AMFAM, Madison, WI 12/19/2016- 05/15/2017

Domain: General Insurance

Role: Sr. Testing Analyst

Project Description:

DMSI project is redesigning their existing applications using web services to overcome Performance and Security related concerns

Responsibilities:

Participated in the user story walk through to discuss the requirements and the team capacity.

Involved in sprint planning meeting and provided milestone for each story involved in a sprint.

Assigned responsibilities to the testers and followed up on the status.

Attended sprint call every morning to provide updates and list of impediments if any.

Executed test scripts in Microsoft TFS.

Logged and tracked the defects using JIRA.

Extensively involved in updating the tasks for each story and its status from time to time in TFS tool.

Updated the defect mapping in TFS depending in what sprint they were fixed.

Performed testing of all the newly developed web services using SOAP UI and POSTMAN.

Created queries in TFS to identify defects in each sprint and to generate different reports.

Upon completion of each sprint, worked with Business Analyst and Product Owners to confirm the results and to provide the sign off.

Involved in creation of regression suite and execution of the regression test scenarios before the deployment of all the sprints in production.

Participated in agile retrospective meetings and provided feedback at the end of each iteration.

Involved in creating and validating user guides and maintaining the same other documents in SharePoint site.

Tools: SOAP UI, Postman, DevTest, JIRA, Microsoft Test Manager 2013, TFS, MS Office, SharePoint

Client: Express Scripts INC, Franklin Lakes, NJ 11/09/2015 – 12/16/2016

Domain: Healthcare Insurance

Role: Sr. Testing Analyst

Project Description:

FIGARO Portal is web based user interface application used for processing Medical Claims which is uploaded by the clients as per the benefit setup.

Responsibilities:

Participated in all the ceremonies of Agile such as Product backlog grooming, user story walk through, sprint planning meetings, Daily Scrum, Sprint Retrospective, Sprint review meetings.

Involved in providing inputs to create test plan.

Assigned responsibilities to the team member and followed up on the status.

Attended daily scrum on behalf of QA team to provide team updates.

Responsible to execute test scripts, log test results and report defects in HP ALM.

Responsible to generate daily status report using HP ALM for project team.

Responsible to create and assign QA tasks to offshore team.

Involved in mapping the defect in TFS depending in what sprint they were fixed.

Reviewed and created input grid for claim and processed it in batch to verify benefit using Mainframe.

Worked with Business Analyst and Product Owners to confirm the results after completion of each sprint and to provide the sign off.

Involved to create and maintain regression suite and execution of the regression test scenarios before the deployment of all the sprints in production.

Tools: HP ALM, SharePoint, JIRA, Rally, SQL Server, MS Office, Claim Processing Tool, SOAP UI

Client: BB&T, Raleigh NC 08/25/2012 – 11/062015

Domain: BFS

Role: Sr. Testing Analyst

Project Description:

Mobile and Alerts is a part of OLB application applicable for both Retail and Small Business clients. Mobile and Alerts functionality help users to protect against fraud and prevent them to visit the branch.

Responsibilities:

Involved in all phases of testing life cycle which includes requirements gathering from business users of the application to be tested, analyzing these requirements for extracting meaningful information to carry out the testing required for the application.

Designed and executed Test cases for various Smart Phones (IPhone, Android, and Blackberry), IPad, IPod using DeviceAnywhere Studio and Perfecto mobile tool for multiple carriers.

Reviewed Functional Requirements and wrote test cases with pre-conditions wherever applicable

Responsible for regression testing for the analysis of defects and tracks them to closure.

Responsible for preparing the test reports and shared with the client.

Resposible for all Agile Ceremonies when BB&T migrated to new environment from current Mobile App to U app by BB&T which is developed using Agile methodology.

I have also contributed by creating the training documents for the end users. And training new team members.

Coordinating onsite and offshore resources daily to resolve their queries and questions.

Tools: HP Quality Center (QC) 9.0, Selenium, HP ALM, Rally, MS SharePoint, PerfectoMobile, DeviceAnywhere

Client: Staples INC, Framingham, MA 01/31/2011- 08/23/2012

Domain: Retail

Role: Sr. Testing Analyst

Project Description:

EFI is application which is providing Copy & Print solutions to Staples. Three models are supported by EFI - Associate Facing Functionality, Customer Facing Functionality and Administrator Functionality

Responsibilities:

Involved in joint review of test cases with vendor QA Team and worked directly with the vendor team for open defects

Extensively involved in Smoke testing, System Integration Testing, Regression testing and Compatibility testing.

Executed test scripts, updated the actual results along with the screenshots in HP QC.

Worked closely with different teams EFI / OMS / ESB / CCH / .COM / RTMS /GPAS/ Finance Team to resolve issues timely.

Responsible for preparing the status reports and shared with the client. Ambiguity Review was done jointly by EFI QA-BA / Staples team before the Test Design Phase

Maintained the tight coordination between EFI / Staples Offshore team and helped reduce the turn time

Created EFI Consolidated Handbook which would help any new resource who joined the project to reduce the knowledge transfer time and client appreciates her efforts.

Tools: JIRA, VSS, MS Office, SQL Developer, SOAP UI, HP ALM

Client: Kimberly-Clark Distribution Portal, Pune, India 12/17/2008- 01/29/2011

Domain: Manufacturing and Logistics

Role: Testing Analyst

Project Description:

KC Distributor Portal site is developed for end users and distributors of KC. It is a secured Internet-based solution incorporating both KCP and KCHC businesses for North America and Europe to communicate with KC customers.

Responsibilities:

Developed test cases for the Functional and Regression testing.

Peer reviewed the test cases according to the requirements.

Attended the conference calls with the client regarding the testing status and updates in functional requirements.

Verified HPSD tickets with identification of the impacted test cases and generating test logs. This also involves updating the existing test cases with the changes/fixes implemented.

Performed backend data validation using SQL queries.

Reported the defects using QC

Involved in test data creation and Database testing

Retesting of the fixed defects and verified the actual results against the expected.

Provided weekly status reports to the lead.

Tools: SAP, Seibel, WinScp, Track Record, TOAD, Putty, Oracle 8g, MS Office, QC, SQL developer

Employer – Symantec Corporation 01/23/2006 – 10/05/2007

Client: Symantec Inhouse Products, Pune, India 01/23/2006- 10/05/2007

Domain: Security

Role: Security Response Technician

Project Description:

Email Security Software is used to categorize the mails into legitimate and spam. Regular expressions are written for the spammy headers manually and they are inserted into the mail by the spam master using the software, so as to block the spam mails

Responsibilities:

Involved in analysing the Product requirements for extracting meaningful information to carry out the testing

Responsible for creating test scenarios for the Product flows and the functionalities

Responsible for Test Execution of system test cases

Involved in Navigation Testing, Smoke, UI and Functional testing and preparation of defect report.

Tools: Symantec Inhouse Tools, MS Office, TFS

Education:

Bachelors of Engineering in Computer Science

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