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Sales Customer Service

Location:
Canton, OH
Salary:
50000
Posted:
June 17, 2017

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Resume:

ANTHONY V. BATTISTA

**** ******* ***., ** ***** Canton, OH 44720

ac0v65@r.postjobfree.com 330-***-**** Cell

CAREER OVERVIEW

Over 25 years of successful sales/management experience at the local and regional levels. Strong achievement in increasing sales, developing and implementing new revenue channels, controlling and enhancing customer service. Demonstrating strengths in analysis, negotiations, relationships, project management and public relations. Extensive knowledge of marketing, product presentations, policies and procedures. Managed daily operations of successful establishment which involves developing and motivating sales teams, coordinating advertising and assisting in audit reporting, controlling expenses, overseeing inventory and following company objectives. Bottom line professional with a proven record of managing personnel and projects, gaining improvement in business growth, reduction in expenses and improvement in staff productivity. Employ a team oriented leadership style with an emphasis on results.

EMPLOYMENT HISTORY

April 2016 – Present HIBU DIGITAL SOLUTIONS

Position: Account Executive

Focus: Marketing Social Media, SEO, Display and several other internet based

Advertising Products; Build and Maintain Client Base; Prospect for New

Business; Explain complex Technical Concepts; Work in virtual

Environment; Salesforce Expertise; Currently Leading Ohio Michigan

Teams in Sales points

February 2015 – February 2016 TIME WARNER CABLE BUSINESS CLASSS

Position: Account Executive

Focus: Account Management and New Business Acquisition; Achieving a

Monthly Revenue Quota of Data, Phone and Video Sales; 112% of Quota

Develop Customer Centric Solutions; Maintain accurate records

via Salesforce; Design, Develop and Present Sales Proposals and

Presentations on Product Benefits; Self-Generate Leads by Contacting

Potential Clients via Phone Calls, Cold Call Premise Visits,, Networking

and Industry Events

March 2013 – February 2015 FOG RECYCLING/BONE-DRI ROOFING & RESTORATION

Position: President/Managing Partner

Focus: Responsible for all Sales Production; Hiring and Training; Personal

Production; Networking; Understanding Competition; Budgeting;

Territory Management; Distribution; Achieving Sales Goals

January 2011-February 2013 MAHONEY ENVIRONMENTAL

Position: Regional Account Manager

Focus: Cold Call and Network to Achieve Sales Goals; Average 30-40

Calls Per Day; Goal of 6 sales per week; Exceeded Quota Every Year;

National Sales Leader in 2011. 306% of Quota 2012;

Territory Management; Relationship Building;

July 2005-December 2010: ALPHA FREIGHT SYSTEMS INC.

Position: Account Executive/Broker

Focus: Cold call and Network to Achieve Sales Goals; Call on manufacturers/

Carriers to Secure Sale; 30-40 calls per day; Relationship Builder/Repeat

Business

February 1998 –June 2005: EMJA FUNDING MORTGAGE SERVICES

Position: Partner

Focus: Marketing/Staff Supervision; All aspects of Business Ownership

May 1988 –January 1998: OHIO BUSINESS MACHINES

Position: Account Manager/Branch Manager – 1994

Major Account Representative; All aspects of Management P&L,Sales,

Hiring, Training, Budget, Goal Setting; Office Equipment Industry

Focus: Sales/Training Sales Team

EDUCATION

1987 – Muskingum University, New Concord, OH Degree: B.A. Business Management

ANTHONY V. BATTISTA page II of III

EMPLOYMENT SKILLS

Areas of experience…

MANAGEMENT –SALES – CUSTOMER SERVICE

* Sales Management * Product Knowledge

* Problem Solving * New Business

* Customer Service * Staff Trainer

* Monthly Quotas *Customer Satisfaction

* Cold Calling/Phone Protocol * Negotiations/Contracts

* On-Site Visits/Field Support * Suggestive Selling

* Generate New Leads * Corporate Networking

* Customer Interface * Customer Follow-Up

* Customer Needs * Major Account Responsibilities

* Project Consulting * Staff Recruitment/Interviews

* Implement Corrections * Sales Program

* Market Share/Competition * Facility Management

* Time Management * Account Management

SALES/MANAGEMENT STRENGTHS

* Self Motivated * Career Focused

* Position Dedication * Problem Solving

* Integrity * Organized

* Confidence * Peer Respected

* Quick Study * Computer Literate

* Multi-Tasking * Conscientious

* Outgoing/Dynamic * Communication Skills

MANAGEMENT PROFILE

Management: Strong management background in planning/executing sales/marketing plans

Marketing: Proven ability to recognize market trends and assume bottom line responsibilities

for strategic planning

Team Building: Team leader with extensive experience in hiring, training new talent

Communication: Persuasive communicator with well-developed presentation and negotiation

Skills



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