Information Technology Management
Resume:
Linza Chapman
Parlin, New Jersey 08859
Email: *****.***********@*****.***
PROFESSIONAL SUMMARY
Senior Manager and Tactical Communications Advisor with over twenty-five years of Information Technology experience with installing, upgrading, testing, troubleshooting, repairing and maintaining computers, radio frequencies (RF), audio, and other microprocessor controlled electronic systems. Possess time management and problem solving skills. Years of experience in managing and leading diverse workforce teams given today’s rapid changing environment. Proficiencies lie with utilizing Microsoft Office Suite, Information Technology Troubleshooting, Program Management, spreadsheets, electronic databases and workflow analogies and strategies.
EDUCATION
Grantham University, Kansas City, KS, MS, Information Technology
Excelsior College, Albany, NY, BA, Business
New Jersey Institute of Technology, Project Management, Certificate
Clearance level: Top secret
PROFESSIONAL EXPERIENCE
New York/New Jersey Waterfront Commissions Apr 2015 - Present
Longshoremen
Certified Straddle Operator picking up and delivering shipping containers to and from shipping vessels, Rail and Trucks. Data base entry and communications
Read customer orders, work orders, shipping or requisitions to determine items to be moved, gathered, distributed and/or shipped and loaded onto outgoing trucks
Manage the development, sustainment, assist with creating and sustaining element plans (e.g., Packaging, Handling, Storage, and Transportation and Support Equipment Program Plan
Move materials and items from receiving/storage areas to other designated areas
Assemble customer orders from stock and place orders on pallets or shelves, or relocate orders to a holding area or shipping department.
CACI Washington, DC Feb 2011 – Apr 2015
Department of the Navy
Sr. IT Project Coordinator
Reviewed networks drawing to obtain Authorization to Operate (ATO) for CIOs office
Provided methods to monitored and tracked data vulnerability
Procure IT equipment ensured that documentation in support of Clinger Cohen Act compliance with the Enterprise Resource Planning (ERP) Systems
Assisted with the DoD Risk Management Framework (RMF) processes to ensure all systems have the proper security accreditation entered into the Enterprise Mission Assurance Support Service (eMASS)
Assisted with system Plan of Actions and Milestones (POA&M) to include the drafting of expectations and waivers as appropriate
Developed and managed local System Security Authorization Agreements for submittal through the local Communications to the Designated Approval Authority.
Analyzed acquisition issues and develop risk reduction and mitigation policy
Assisted with staff actions and conduct management analysis reviews for senior level decision makers
Created and presented project briefs and supporting the training of end-users/customers
Gathered and document business processes, data transactions and management, and technical components
Maintain project report dashboard, project documents, and technical artifacts configuration management and version control
Ensured all activities are carried out in accordance with project commitments or specific objectives
Developed as equipment plan to move approximately $200 million of assets to from one location to the next within the timeframe outlined by the contract
Responsible for day-to-day coordination and administration of tasks by ensuring quality and productivity standards are maintained while meeting client schedules
Process the ability to handling day-to-day matters pertaining to logistics, warehousing, and inventory management of equipment
Coordinated with other contract and subcontract personnel to ensure work moves smoothly from one functional area to another
Obtain approval and business sign-off on requirements and other project documents
Performed Certifications and Accreditation (C&A) activities, including FIPS 199 Security Categorization on IT Systems and provide C&A guidance
Support project management activities, such as project planning, scheduling, and reporting
Produced Microsoft Project schedule, coordinate, prepare and facilitate team and project meetings
Interacted with multiple project teams to drive project execution and report progress, issues and risks
Prepared and reviewed Engineering Change Proposal (ECP), reviewed implementation plan for technical contents and format Architectural Control Board (ACB) for government regulations and compliance
Updated Federal Information Security Management Act (FISMA) reports for Navy Sea Command Systems for a number of systems within the Chief Information Office (CIO) office
United States Army Jul 2000 - Feb 2011
Senior Information Systems Chief
Organized the Command Post of the Future (CPoF) and Joint Battle Command Platform (JBC-P) for the 101st Airborne Division (Air Assault)
Assisted Chief Executive Officer (CEO) commander on personnel management and training with operations budget of $2.5 million
Supervised Division Level Command and Control infrastructure and communications network valued at more than $220 million with 5,000 voice and data subscribers
Enforced customer support policies, procedures, and standards in conjunction with Service Level Agreements
Experienced expert with advance knowledge on RF systems Enhanced Specialized Mobile Radio (ESMR) and 3G/4G cellular and associated RF equipment
Experience with frequency management, COMSEC key management and programming Network Control Console and servers for satellite networks
Operation interfaces with Legacy (MSE) LOS Shelters, HCLOS, TROPO, SMART-T, TSC-85/93, SATCOM, SINCGARS, SHF, HF and VHF series
Provided training to numerous programs such as Initial Entry Training, COMSEC, PLDGR, and Night Vision Devices
Assisted with staff actions and conduct management analysis reviews for senior level decision makers
Monitored the budget for the Battalion/Garrison Commanding Officer while actively participating in the budget formulation process
Compiled, consolidated, checked, and arranged funding data to cover projected annual operating expenses
Project managed RF equipment installations/upgrades/replacements United States Army radio equipment
Developed and interpreted policies, procedures, and strategies governing the planning and delivery of IT services throughout the organization and its cyber capabilities
Managed Base Installation Force Protection Cell and Life Support of 9,334 soldiers and civilians during Central Iraq
Managed Acquisition Program Baseline (APB) programs of record
Provided Tier 1 support as a signal support specialist within the United States Army for services that included desktop, mobile devices, networks, and password resets
Oversaw the installation and completion of numerous military and commercial projects valued at over $400 million
Equipped and resolved personnel matters to include budget management, and project management with civilian or local contractors
Developed, prepared, and recommended supplemental policy and program instruction affecting organizational operations in the areas of supply, maintenance, and property
TECHNICAL SKILLS
Word, PowerPoint, Excel, Project, Visio, and Access
Fundamental of System Acquisition Management (ACQ 101)
Intermediate Systems Acquisition Course (ACQ 201 A)
References provided upon request
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