Customer Service Representative

Alexis McCormick

Skills: Excellent verbal and written communication skills

Proficiency with SAP, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Customer service

Experience with cash registers and processing income

Education: Bachelor of Arts in Music Education, May 2011

Trinity International University (TIU), Deerfield, Illinois

Cumulative GPA: 3.75/4.0, graduated Magna Cum Laude

Honors & Achievements

Member of Kappa Delta Pi Education Honors Society

TIU Presidential Scholarship and TIU School of Music Scholarship

Conducted TIU Symphonic Band in Spring 2010 Concert

Experience: Music Teacher, St. Bede Catholic School, Ingleside, IL

August 2016-June 2017

Mondays and Fridays only

Taught General Music and Choir, Preschool-8th Grade

Music Director, St. Joseph Catholic Church, Round Lake, IL

March 2016-January 2017

Chose and performed worship music

Recruited and directed Adult Choir and Children’s Choir

Music Teacher, St. Joseph Catholic School, Round Lake, IL

March 2016-January 2017

Taught General Music and Choir, Preschool-8th Grade

Transportation Data Analyst, Stepan, hired through Aerotek

August 2015-December 2015

Used SAP and Microsoft Excel to gather and analyze data on truck spotting, other transportation

Participant Service Representative, Mercer, hired through Aerotek

September 2014-May 2015

Provided health and benefits counseling and service via phone

Substitute Teacher, Hawthorn District 73, Mundelein District 75, Rondout

SD 72, North Chicago CUSD 187, and Lincolnshire-Prairie View SD 103

August 2012-May 2014

Long-Term Substitute Music Teacher, North Chicago CUSD 187

September-November 2012

Band and Orchestra at North Elementary School

General Music and Choir at South Elementary School

General Music and Choir Teacher, Forrestal Elementary School

August 2011-May 2012

Duties: K-5 General Music, 4-5 Choir, co-present weekly PBIS assemblies, weekly RTI classes

Received “Excellent” performance review

Music Coordinator, St. Peter’s Catholic Church, Spring Grove, Illinois

August 2006-August 2011

Chose and performed worship music

Recruited and directed Adult Choir and Children’s Choir 2006-2008

Coordinated organist and cantor schedules

Receptionist, Combined Oil, Lincolnshire, IL

June 2007-November 2007

Managed phone system, faxes, and filing

Utilized Microsoft Excel and Word

Greeted visitors at front desk

Student Teaching: Hawthorn Middle School North, Vernon Hills, Illinois

August 25-October 15, 2010

Taught Chorus and General Music for Grades 6-8

Carmel Catholic High School, Mundelein, Illinois

October 18-December 3, 2010

Taught several choirs and two guitar classes

Taught six choral ensembles, from beginner to advanced, and two guitar classes

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