*** */* ** ****** ave.
El Centro, CA. *****
HUGO G MERCADO HARO 760-***-**** (Cell Phone)
OBJECTIVE:
Get a new job in a distinguish place in a professional environment where my experience and opportunities can grow more and more every day.
SKILLS:
Excellent Customer Service
PC Repair and Computers Environment
Basic Networking Skills
Microsoft Office
Bilingual English/Spanish Speaker
Highly Motivated and fast learner
EDUCATION:
Imperial Valley College, Graduated in 2014
A.S in Computer Information Systems
Redlands East Valley High School, June 2006
High School Diploma. With a GPA of 3.25
California Life & Personal Lines licensed agent
EXPERIENCE:
CSSR – Office Manager
Rolando Romo Farmers Insurance Agency
Sales and Cross-sales
Customer service
Policy services
Taking payments
Closing ACAs
Calls and answering phones
General office duties
In charge of new Hires
Make sure the office runs properly
Always on call
Help clients with claims
Life Insurance Representative (10/2013 – 04/2014) American Income Life. Oberlin Dr. #106 San Diego, CA 92121
Life-Only Licensed Agent
Customer Service
Sales
Team Member. Inventory Specialist (01/2012 – Present) RGIS 3110 Camino del Rio S. San Diego, CA 92108. Tel. 619-***-****
Audit merchandise
PC Repair and Maintenance (06-2007 – 06/2009)
CRY-ROP Redlands, Colton Yucaipa (Training School)
Computers troubleshooting
Installing Operating Systems such as Windows XP
Partitioning Hard drives
Installing Hardware such as Add on cards, Drives etc.
Lead Customer Service Representative (06/2006 – 04/2009) Quizno’s Subs, 700 E Redlands Blvd. Ste.R-1 Redlands, CA 92373
Oversee and provided training to new employees
Responsible for sales and money
Customer Service
Operated Cash Register
Shift Manager Functions
REFERENCES:
Available upon request