Customer Service Office

MICHELLE MITCHELL

619-***-**** / ac0ugx@r.postjobfree.com

I am a dedicated, hard working, fast learner. I have a wide variety of knowledge. I am always eager to learn and implement new skills.

EMPLOYMENT

Western towing

July 1998 - May 2017

Lead dispatcher/Office manager

I have worked at Western towing multiple times since 1998. I am proficient in the towing and transportation field. I know the laws and procedures of running a tow company. I have experience with OSHA regulations, fuel container maintenance and County of San Diego/State of California inspection procedures/logs. I fully understand the vehicle lien process.

I can operate all office equipment. I know most information about vehicles and the equipment used to transport. I can run a forklift. I am mechanically inclined and can do small repairs and some vehicle/vessel maintenance. I have alpha and numeric keypad. Extensive computer and smart device knowledge, including the programs on these devices. I have billing and invoicing knowledge. Cash handling experience and superb customer service ability. I am proficient in radio, phone and computer dispatch. I have management experience, as well as payroll and scheduling. I have an extensive knowledge of San Diego County and map reading skills/navigation proficiency. I work well in a fast paced environment. GrayBill Medical Group

July 2013 - Jan 2016

Billing/coding representative

I have understanding of medical insurances. HMO/PPO. I know medical terminology and use of EHR on NEXTGEN and ALLSCRIPTS systems. Charge posting, payment batching, collections, and bad debt reconciliation.

Cloud9 Supershuttle

Feb 2007-July 2008

CSR/Dispatch Router

Take customer calls and book pick ups. Dispatch calls to drivers via computer and confirm with push to talk radio system. Bundle and route all time calls for the next day for multiple stops throughout San Diego county.

I am a skilled office professional. I posses a very high work ethic and sense of integrity. A can do (and will do) attitude. I would like to obtain a position in a company that I can trust and grow with. A place that can benefit from my knowledge and I can gain new skills as well. Please contact me for personal references