MARC D. SILVER

**** ******** *** ac0uf3@r.postjobfree.com

Bloomfield, CT 06002 Home: 860-***-**** Cell: 860-***-****

OVERVIE W

Seeking part-time general office administration position. Exemplary independent individual who organizes workload, works well cooperatively. and has the ability to manage detail work. Specialization areas include: customer service, prioritization of assignments and reaching and exceeding goals.

Education

COLLEGE OF THE HOLY CROSS, Worcester, MA - Bachelor of Arts, with Honors

Professional Experience

KELLY EDUCATIONAL SERVICES, CT,November, 2015 – May, 2017

Substitute Teacher

UNITED BANK, South Windsor, CT, March 2014 – December 2014

Mortgage Loan Post-Closer

Completed 25 files per day

Followed up and retrieved missing items discovered during audits

Contacted customers and attorneys to recover missing documents

ISGN SOLUTIONS INC., Rocky Hill, CT June 2010 – September 2013

GMAC MORTGAGE CORPORATION, West Hartford, CT (2003 – 2010)

Audited and corrected documentation

Coordinated with other departments

Closed files to ensure correct and complete critical data

Direct contact with agents

Provided customer service training to new employees

Assembled and prepared documentation

FLEET BANK, Farmington, CT, October, 2002 – January, 2003

PRO COURIER INC, West Hartford, CT, November, 2000 – October, 2001

Operations Manager

MCCUE MORTGAGE COMPANY, New Britain, CT, October, 1993 – November, 2000

Customer Loan Officer

Responded to customer inquiries with efficiency and tact

Trained new employees in departments’ procedures

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