Customer Service Human Resources
Resume:
Ashley D. Adams ***********@*****.***
Cartersville, GA 30121
Objectives:
I am a U.S. Army SGT with 9 years of military background. I hold a leadership position and am fully combat trained. I have 10 years of customer service experience. I strive to continue to be a hard worker to the best of my abilities. I am always ready to learn new things. I am a very fast and persistent learner. I always have a positive, outgoing attitude towards my work, employees, and work place. I will strive to bring positive production to the company I work for and will not fail to complete any task given to me.
Education:
Woodland High School, Cartersville, GA
High School Diploma
Military (US Army Reserves) (July 2008-Present)
42AF5: Human Resources, Postal Operations.
Military Education.
Job Training.
Combat Training.
Empire Beauty School, Kennesaw, GA (Febuary 2016- March2017) Master Cosmetologist.
People friendly.
Safety/Sanitation.
Customer Service/Care is key.
Experience:
U.S. Army Reserves 42AF5 (Human Resources/Postal Operations) U.S. Army Reserves 4/461s t HRC Postal, Rome, GA (July, 2008 – Present)
● Combat tactical/Field training.
● Administrative paperwork throughout assigned unit.
● Prepare important documentation for assigned soldiers in unit.
● All professional office duties and organization skills.
● Postal duties: handling mail properly, processing mail properly, maintaining usage of Military Post Office regulations at all times.
● Maintaining Military baring and professionalism at all times.
● Strong teamwork amongst soldiers within my assigned unit or work area.
● Strong Leadership abilities when given a leadership position. Current SGT position.
● WLC- Warrior Leadership Course: completed June 12, 2012.
● Annual Training to Stuttgart, Germany in June 2010: 2 week Postal Mission.
● Deployment to Kuwait October 2011- 2012: COR (Contracting Officer Rep.) Human Resources/ Postal Auditor.
Customer Service Representative
ALFA Insurance, Cartersville, GA (March 2010 – October 2012; March 2013- December 2013)
● All Human Resources/ Administrative office duties: organization skills, sending/ receiving and sending faxed documentation, filing, copying important documentation, receiving/ leaving messages for other employees/customers.
● Customer Service: answering the telephone, answering existing customer’s questions, scheduling appointments, assisting new customers with product/ every day questions, maintaining existing business, creating new ideas to bring in new business/ writing new business, fulfilling all customer’s needs.
● Strong team work amongst other employees.
● Train new employees in a professional manner at all times.
● Show enthusiasm and positive attitude while assisting customers/working with other employees at all times.
● Looking and acting professional at all times.
Customer Service, Personal Trainer
Anytime Fitness, Cartersville/Rockmart, GA (February 2013- March 2015)
● Customer Service: answering phones, helping existing members with gym/equipment related questions, maintaining existing members with great service, increasing growth to new member base.
● Personal Training: one on one (hands on) training with clientele. Motivator and mentor in physical fitness and dieting.
Lift Gym, Cartersville, GA (March 2015- Present)
● Customer Service: answering phones, helping existing members with gym/equipment related questions, maintaining existing members with great service, increasing growth to new member base.
● Personal Training: one on one/online training with clientele. Motivator/mentor in physical fitness and dieting.
● NPC Athlete: (National Physique Committee) Figure Competitor. Skills
● Great customer service/care skills.
● Great people person.
● Great communication skills.
● Great productive/ creativity skills.
● Very hard/ strong willed worker.
● Professionalism.
References
● Judith Dixon (U.S. Army Reserves): 678-***-****
● Gabriela Leal (U.S. Army Reserves): 423-***-****
● Nasser Tuguz (Lift Gym): 678-***-****
● Cammie Thacker (ALFA Insurance CSR): 770-***-****
Contact this candidate