TIFFANY THORNTON
**** ********** ****, *********, ** 21239 H: 410-***-**** C: 443-***-**** ac0u9d@r.postjobfree.com
PROFESSIONAL SUMMARY
Organized patient accounts with foundation in records management. Experienced in billing and collection
procedures. Knowledge of the UB-04 and other billing software, advanced medical terminology knowledge.
Medical billing and coding specialist with 9 years providing administrative and patient support in a medical
office settings. Advanced knowledge of private insurance processes and codes. Patient-oriented Medical
Receptionist with strong attention to detail professional telephone etiquette and organization skills.
SKILLS
Medical terminology expert Records maintenance professional
ICD-10 (International Classification of Disease HCPCS Coding Guidelines
Systems) Patient chart auditing ability
Billing and collection procedures expert billing and collections
Records management professional Understands insurance benefits
Hospital inpatient and outpatient records Excellent problem solver
Resourceful and reliable worker Close attention to detail
WORK HISTORY
Patient Account Specialist, 08/2015 to Current
Medstar Health – 8020 Corporate Drive
Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized
accounting software.
Performed complex general accounting functions, including preparation of journal entries, account
analysis and balance sheet reconciliations.
Proposed and published metrics and KPIs to be incorporated into the monthly financials and scorecards.
Communicated effectively with other care providers (physicians, nurses, business office, and medical
records) to provide for continuity of patient care.
Managed accounting operations, accounting close, account reporting and reconciliations.
GNA/CMA, 09/2016 to Current
Future Care @ Good Sam – 1601 E Belvedere Ave, Baltimore, MD 21239
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Assisted with adequate nutrition and fluid intake.
Helped patients move in and out of beds, showers, and wheelchairs.
Maintained a clean, healthy and safe environment.
pass medicine safety and correctly.
takes vial signs and weights.
EDUCATION
Bachelor of Science: Human Service Management, 2014
University of Phoenix - Online
Coursework in Health Services Administration
Coursework in Business Management
MBA: health Care Management, Current
University of Phoenix - Online
Coursework in Health Service Policy and Analysis
Coursework in Health Services Administration and Business
GNA/CMA: Healthcare, 1997
CCBC Dundalk - 800 S Rolling Rd, Catonsville, MD 21228
train to take care of the aging population license from Maryland Board of Nursing.
Skilled to pass medication to patients under the rules of the Maryland Board of Nursing.