Carolyn Miller *** Read Drive

Phone: 662-***-****

Objective: To provide well maintained customer service

Education: Attended East Mississippi Community College Online 2013, Ashford University

(Online) 2012, Iowa Central Community College 1988/1989, 1984 Graduate of

Stephen D Lee High School

Work Experience:

Legacy Transportation-Dispatcher

02/2016-Current

Answer Switchboard, Sort Reports, Check References for, Set applicants interviews, Contact drivers to pick up their patient, Calculate gas receipt, Did absent request forms

Wise Staffing- Spotter/Greeter 09/2013-04/2015

Greeted customers and directed them to proper location and sales person, answered 10 line Switchboard, kept reception area clean, performed other duties as assigned by supervisor

Cable One- Clerical Assistance 6/2013-9/2013

Filed work orders in numerical order, performed other duties as assigned and report directly to supervisor

Season’s Thrift Store- Owner

02/2012 – 10/2013

Made sure our store was well organized, clean and prices were affordable, maintained register and business records/ profits, did inventory, filled out paper work for taking in merchandise, took paper work and payments for lay-a-ways, did other duties that benefited the store and customers, filed our taxes online with the State Tax Commission

Baucom Janitorial Service, Inc – Janitorial Work 08/2012 – 05/2013

I vacuumed and dusted classrooms at New Hope Elementary School

Mississippi Department of Human Services/Economic Assistance -Clerical Support 10/1999 -09/2011

Interviewed applicants daily for Food Stamps and TANF, Calculated clients income for eligibility, scheduled clients appointments, typed labels, created new files, explained current policy, copied and faxed documents, routed correct information to workers, answered a 10 line switchboard, took messages, directed calls to correct personnel, scanned documents to personnel, destroyed and purged cases, filed and sorted mail, completed time study, ran mail through postal machine, took and picked up mail from Post Office, sent mail and client cases to the Food Stamp State Office in Jackson Mississippi, filled out Voter’s Registration Forms to insure clients they are able to vote, faxed documents to other agencies and performed other duties as assigned

K-Mart – Cashier 08/1998 – 05/1999

Provided great customer service to over 200 customers per work shift, operated and balanced cash register, completed paper work for over or under rings and completed purchase orders for the store’s business customers each shift

Worked in lay-away (Taking Payments through cash register), filled out tax exempt

paper work for business customers, kept register and store clean also performed other duties assigned by supervisor

Flexible Flyer – Assembly Line Worker 06/1997 – 08/1998

Provided great customer service to outside customers, prepared boxes to be packed with

completed trampolines and swing sets for direct shipping, assembled parts for treadmills and performed inventory duties as assigned,

Kept work area clean of debris at all time

Skills:

Own Retail Sales and Automobile Sales License

20 Years of direct Customer Service Cashier and Retail Sales Experience

Head cashier at Ware House Grocery Store

Programmer for Ware House Grocery( programming prices in the price cashier register)

Over 10 years of computer experience such as using a Mainframe Database, (Maverics)

Work at an advanced level in Microsoft Word, little Excel and PowerPoint

Type 35-40 WPM and used 10-key touch calculator, very fast learner

Over 12 years of Administrative Assistant experience

Ability to work a switchboard call center and operate latest office equipment

Ability to work different types of manufacture machinery(over 7 years of factory work) and Good production worker

(References Available Upon Request)

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