Rebecca Reeves

*** ****** ** • Easley, SC ***** • ac0u6p@r.postjobfree.com • 864-***-****

SUMMARY

Dedicated business professional with versatile administrative and management skills developed through experience as an office manager, sales coordinator, administrative assistant, and human relations coordinator. Advanced computer skills in Microsoft Office Suite, including Excel and Outlook, as well as other applications and systems.

PROFESSIONAL EXPERIENCE

The Graphic Cow Company, Liberty, SC

Office Manager and Sales Coordinator (August 2000-January 2017) Management:

• Managed up to fifteen customer service associates and interns.

• Screened, interviewed, and hired qualified sales representatives, and provided training in company’s sales technology and product line.

• Maintained customer relations and resolved complaints through direct correspondence with clients.

• Oversaw all employee scheduling.

Accounting:

• Generated, received, and processed all customer invoices and payments.

• Managed company income, including daily paper and electronic deposits.

• Designed and led weekly company-wide accounts receivable conference call. Sales:

• Guided customers through the entire sales process, from assessing product pricing and delivery to creating an individualized payment plan based on customers’ needs.

• Fielded customer questions to determine which products and designs would best suit their needs.

• Created and maintained excellent customer service and experience. Human Resources:

• Managed the preparation of weekly payroll, ensuring accuracy and timeliness.

• Processed all new hire and employee paperwork and maintained employee records, files, and information.

• Executed new employee onboarding plans and conducted employee orientation.

• Acted as the liaison between benefit partners and employees to promptly resolve issues and concerns. First National Bank of Pickens County, Liberty, SC Branch Manager (1994-2000)

• Managed up to ten branch employees in their daily assignments.

• Oversaw the hiring and training of all new employees.

• Screened and processed all installment and mortgage loans.

• Conducted a quarterly audit and balance of all company financials. Assistant Branch Manager (1990-1994)

• Aided the Branch Manager in office tasks, including the daily procedures required by the branch. Loan Processor (1987-1992)

• Managed all of the loan applications and entered all final loan documents into banking systems. Customer Service Representative (1984-1989)

• Assisted new and existing customers with their accounts and questions concerning their accounts. Teller (1980-1984)

• Managed all customer transactions on a daily basis and ensured a positive customer experience. EDUCATION

Liberty High School, Liberty, SC Academic Diploma, 1980

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