ERIC D. GRAY, M.S.

*** *********** *****

Fayetteville, GA 30215

404-***-****

ac0u5b@r.postjobfree.com

Professional Summary

Manager with 12+ years’ experience in clinical laboratory, related chemistry and coagulation reagent industry. Management of policies, procedures, budgets, inventory, technical resources, applicable regulatory requirements, accreditation standards, staffing and other HR related duties. Proficient in the use of laboratory instrumentations, development of protocols and applications of new methods. Experienced in the supervision and training of laboratory staff and students. Regarded as dedicated, hardworking, self-motivated, and a strong team player.

Core Qualifications

Directed all phases of accredited Clinical Lab including personnel, qualification and competency, accreditation, QA/QC, policy and procedures, billing, continuing education, and strategic planning.

Proven leadership and management of the activities of multiple projects, project timelines, targets and metrics.

Exceptionally skilled at overseeing all daily business operations including recruiting, hiring, training, and team leadership.

Implemented Outreach Informatics system to compete with national reference labs.

Lowered inpatient volumes while increasing outreach business for net volume.

Raised Gallup Q12® employee satisfaction scores to 85 percentile for labs.

Gallup Strength Finder top five: Strategic, Learner, Self-Assurance, Futuristic and Relator.

Develop and implement laboratory protocols to meet or exceed compliance under CLIA guidelines and COLA accreditation.

Professional Experience

National Premier Laboratories, Inc. (NPL) 05/2014 – Present

Lab Operations Manager

Responsible for managing specimen processing, Phlebotomy, Toxicology, Blood Bank, Hematology, Genetics, and outreach services for 75 physician clinics with revenue with revenue of $18MM. Increased patient satisfaction to 98% and increased workflow efficiency by putting the principles of Lean into practice. Leads study vendor selection and acts as main point of contact. Effectively communicates budget, requirements, and any other materials needed for execution. Prepared lab for CLIA inspection with no deficiencies or recommendations made by the State of Georgia inspector. Developed close relationship with clinic physicians and worked hard to make sure their concerns were addressed promptly and to their satisfaction.

Responsible for the day to day supervision of the genetic laboratory and genetic accessioning.

Lead on new assay validations.

Training genetic procedures to new genomics employees

Extract genomic DNA from buccal swabs using automated instrumentation.

Quantification and Copy Number analysis utilizing qPCR

Reduced overtime by 20% from the previous year.

Implemented savings of $110,000/year by changing reagent vendors and negotiating improved pricing.

Reduced service contracts by $15,000/year by removing redundant instruments from service.

Achieved savings of $25,000/year by renegotiating microbiology purchasing contract.

Train various facilities on operating protocol for specimen collection throughout the Atlanta metropolitan area.

Systemize collection and order-creating process for urinary drug testing (UDT) across facilities company-wide.

Ensured that testing systems developed and used for each of the tests performed in the laboratory provide quality laboratory services for all aspects of test performance, which includes the pre-analytic, analytic, and post-analytic phases of testing.

Working knowledge of various Laboratory Information Systems.

Have knowledge of qualitative and quantitative aspects of urinary drug tests (UDT) and Point of Care testing Work closely with IT department to integrate third party lab database into company's intranet database management system.

Coordinate closely with Insurance Department to create a more integrated billing and tracking system for the increased volume of patient specimens.

Major accomplishments include: Implementation of Laboratory Information System (LIS), Replacement/Expansion of automated equipment which was integrated into LIS to improve quality and service, decreased number of full time FTE's and made the lab more efficient in process by applying Lean principles to work flow, integrated supply chain into hospital system, and updated and replaced procedure manuals in all departments. Started up company's in house genetics laboratory. Responsible for the lifecycle of PCR (polymerase chain reaction) laboratory from extraction to reporting, and overseeing the employees of Genetics Clinical and Accessioning teams.

Center for Pain and Rehabilitation Medicine (CPARM) 01/2014 – 05/2014

Certifying Scientist/Lab Supervisor (Contract)

Oversee daily activities and staff of chemists from specimen acceptance through report generation as deliverables for physician clients.

Consistently operate within fiscal constraints to maintain 20% below target operating cost standard.

Improved diagnostic reporting turnaround time from 84% to 99.6% to exceed corporate goal of 95% and reduced rate of technical errors in diagnostic reports by 84% in 1 year.

Responsible for scientific review and reporting of analytical data regarding the presence of drugs and drug metabolites in bodily fluids and other substances, and analyzed LC-MS data according to laboratory standards for quality.

Developed and implemented a streamlined hydrolysis sample preparation for complex UDT matrix. Revised LC-MS/MS test methods to reduce turn time by 20% per sample.

Proficient in drug screening and drug confirmation methodologies including GC/MS and LC/MS/MS using Agilent 6400 series systems.

Ensure compliance with organizational as well as government regulations in respect to HIPAA Privacy Rule and Patient Consent; auditing and development of testing systems to ensure facility is CLIA, and COLA compliant.

Georgia Department of Natural Resources, EPD 12/2009 – 12/2013

Environmental Compliance Specialist III/ GC Analyst

Determined the amount of PCB/ Pesticide/ Herbicide in water & soil samples and amount of Total Petroleum Hydrocarbons in samples by EPA SW-846 methods.

Analyze on GC using Turbochrom Chromatography data system & reporting data.

Performed advanced chromatography environmental soil, water, and air sampling utilizing EPA methods for environmental contaminates.

Supported efforts to provide outreach to internal (e.g., Air Quality Modeling & Transportation Section, National Environmental Policy Act) and external customers for general air and water quality issues.

Analyzed and prepared samples using GC/LS-MS EPA 8270 AND 625 method within quality control procedure and established deadlines using Chemstation data system.

Analyzed reference and audit samples and maintained records required by QA program.

Information Processing Services Inc. 07/2005 – 12/2009

Bioanalytical Manager

Operations manager of high throughput (25,000 samples per month) LC/MS/MS bioanalytical testing laboratory.

Oversight of GLP, GCP, and GMP compliance within the lab.

Monitoring and forecasting of an approximately $3.0M monthly revenue budget.

Control study and non-study specific laboratory costs.

Responsible for hiring new lab and quality control staff.

Primary point of contact for client, auditor, and regulatory site visits.

Responsible for the technical guidance of the operational staff.

Review of clinical and pre-clinical protocols.

Development of staff training guide.

Writing justifications for capital expenses ranging from freezer units to complete LC/MS/MS instrument packages.

Resource allocation to ensure smooth execution of sponsor studies.

Key member of the Quality Event/Quality Issue resolution team.

Direct oversight of quality control team responsible for review of all laboratory documentation.

Education

Masters of Science in Chemistry

Georgia State University May 2003

Bachelors of Science in Biology

Morehouse College May 2000

Certifications

Medical Laboratory Scientist (ASCP)

References Available Upon Request

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