Shivendra Prtap Shethiya

P-** Shubhanjalipuram in front of B.S.F. colony, Gwalior - 474005 (M.P.)

Mobile:-091********; E-Mail: - ac0u54@r.postjobfree.com

Objective:

To hold responsible position in management and serve the organization to the best of my capability.

Professional Profile:.

Listening to, understanding, and clarifying guest concerns. Inspecting the cleaning and servicing of guestrooms and public areas.

Approaching guests of trash and waste.

Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.

Delegating work to meet business objectives and goals.

Maintaining a high standard of personal appearance and grooming.

Vacuuming carpets and mopping in an attentive, friendly, courteous and service-oriented manner.

Making sure that all Guest Rooms have appropriate supplies and linens in them.

Maintaining guest disposal and sweeping tile floors.

Training up new housekeeping staff.

Maintaining an inventory of guest room and housekeeping supplies.

Complying with all health and safety standards.

Maintaining key control confidentiality at all times.

Ensuring that rooms and bathrooms are cleaned on a daily basis. Inspecting guest rooms and guest areas.

AREAS OF EXPERTISE

Customer Service

Cleaning

Health & Safety

KEY SKILLS AND COMPETENCIES

Professional

Highly organized and detail-oriented.

Resolving problems using good judgment.

Can work well in stressful, high pressure situations.

Superb manual dexterity and able to operate all necessary equipment.

Ability to make progress on multiple assignments under time constraints.

Personal

Physically fit and able to frequently bend or squat while completing duties.

Always having a professional appearance and attitude

Organizational Experience:

Employer Name

Designation

Period

Reporting To

Hotel royalinn gwalior

Housekeeping supervisor

2012 to 2015

HM

Hotel mayur

Housekeeping Head

2015 to 25 March 2017

GM

The city grand hotel

Housekeeping Head

1april 2017 to till now

GM

Academics:

Secondary, M.P. Board in (2004). (70%)

Higher Secondary, M.P. Board in (2006). (69%)

Bachelor in Business Administration, Jiwaji University in (2012). (72%)

Pursuing M.B.A.

Projects Handled:

Company Name

Title

Duration

Taj festival .Agra

office executive

2 Days

Mahila bal vikas N.G.O.

Executive person

4 month

Computer Skills:

Well versed with Windows, MS-Office (Excel, PowerPoint, Word and Access), and also done D.C.A. from IITEC Gwalior (M.P)

One year diploma in hospitality & aviation

Personal Details:

Date of Birth: 15th July 1988

Marital Status: married

Father s Name: Mr. Kamata prashad shethiya

Languages Known: English, Hindi, learn japanes, Chinese

Religion: Hindu

Nationality: Indian

DATE:- Shivendra Prtap Shethiya

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