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Sales Customer Service

Location:
LaPlace, LA
Posted:
June 15, 2017

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Resume:

Summary

Highly accountable and trustworthy with demonstrated adeptness for integrity, strict confidentiality of sensitive information, sound guidance and logical decision making. Trusted advisor to executives, directors, managers and all employees. Excellent trainer on topics including human resources, recruiting of talent, interview, all types of management, performance management, development of programs, harassment, safety, benefits, security, policy and procedures. Highly proficient in MS products, SharePoint, HR and ATS Systems: Workday, ADP and PeopleSoft. Leading edge Social Media and internet recruiting strategies with LinkedIn, job boards, Twitter, resume searches and passive candidate recruiting. Highly successful in marketing, sales, healthcare, engineering and accounting.

Professional Skills

Built and repaired homes

Diverse in engineering and architecture

Proficient in U.S. Generally Accepted Accounting Principles (GAAP)

Experience in Public, Private and Government contracts

Strategic Financial Planning and Execution

Cash, debt and asset management

Tax reporting

Mergers, Acquisitions and System Integration

Improve Financial Analysis & reporting financial outcomes

Fiscal Accountability, P&L Management, Budget and Forecast Development

Risk Management and Performance Metric Development

Highly driven marketing and sales executive

Experience

Housing Louisiana Now, LLC.

10/01/2016 to Present

General Manager/Project Manager

I oversee and calculating cost estimates, budgets and schedules; selecting appropriate construction methods for the job and budget; explaining contracts and technical information to employees; supervising construction personnel and activities onsite; developing work-arounds for delays and other problems; and hiring and training workers and subcontractors, as well as making sure the project meets all building and safety codes. I have the ability to interact with clients and other building professionals. In addition to the time spent in the initial negotiations for the project, I give clients regular progress updates and submit budget reports. I also collaborate with architects, engineers, inspectors and other building specialists.

HLN

09/01/2016 to 9/30/2016

Inspector Adjustor

Representative for Citadel Construction as an inspector working with the state inspector for the Shelter at Home program.

Inspected the damaged homes.

Wrote up the repair schedule.

Took an inventory of all necessary repairs.

Relayed all the information to the home office.

MSI, International

1/25/2016 to 9/30/2016

District Manager of Talent and Acquisition

High-energy sales expert who thrives on new challenges and turns those challenges into profitable solutions by defining and qualifying sales opportunities, solid project scope, service and product deployment objectives; effectively defining initiatives; accurately identifying and managing resources; and driving a flawless execution of sales, marketing and the sales force.

Creates strategic planning, resulting in the execution of sales goals and quota within enterprise, information technology, healthcare, engineering, financial services.

Responsible for prospecting, sales quotas, new acquisitions and the development, coordination and implementation of all marketing and sales.

Manage the healthcare contracts for hospitals, engineering firms, financial services, information technology as well as candidates for ten states and the recruitment for all the facilities in those states. Met and increased revenue as well as forecast a substantial increase in revenue.

Take Five Oil

9/1/2015 through 1/22/2016

Account Executive

Responsible for personal sales and projected marketing and sales for group activities. Projected readiness of products and services.

Sales /project process, deliverables, oil and chemicals on a local level.

Ensured all clients and associates receive the full value of our internal tools by focusing on crisp impactful communications and working with our business partners.

FPC Pensacola

6/4/2012 through 8/6/2015

I was in construction and facilities at the Navy Base. I was also in charge of logistics for medical and facilities motor pool.

Designed, built, repaired many of the structures on the Naval Base.

With a fleet of vehicles including trucks we did most of the transportation for the facility.

Best Chevrolet

6/1/2011 through 6/1/2012

Account Executive in leasing, financing and selling vehicles.

Responsible for the strategic development and execution for sales, leasing, financing and service/product implementation.

Responsible for the acquisition of new business, retained business and relationships with all clients and customer service.

Managed relationships with new and assigned clients

Generated new sales for the company met and exceeded quotas

Negotiated sales and lease contracts.

Franklin Grant and Associates, Inc.

1/2/2009 through 5/25/2011

Chief Executive Officer (C.E.O.) – Chief Financial Officer (C.F.O.)

International collection and consulting agency specializing in the development and collecting of past due funds from over extended companies.

Developed best practices process and systems for focused strategy and implantation of quality management in the collection of accounts.

Trained and managed a complete sales/marketing team.

Conducted weekly training programs and monthly performance evaluation.

Provided weekly and monthly activity reports and accurate sales forecasting.

Contacted prospective customers through a combination of cold calling by telephone and in person.

Conducted document workflow analysis to show business how they could be more productive and cost efficient.

Maintained a current customer base by contacting them monthly, quarterly as well as conducting bi-annual account reviews.

Leadership to propel meaningful change and train/coach improvement in financial strength.

Provided financial leadership, define goals and measurements for organizational financial performance and propelled meaningful budget improvements.

Provide revenue cycle management.

Led developed and implementation of business plans and systems including core values, alignment of all job descriptions and performance evaluation.

Directed the Human Resource Department with recruiting, interviewing and termination.

Bush and Kennedy, Inc.

1/2/1994 through 12/31/2008

Chief Executive Officer (C.E.O.) – Chief Financial Officer (C.F.O.) – Chief Operating Officer (C.O.O.) – Controller

During the course of fourteen years I was the mid to senior level executive. As a senior leadership role in financial decisions for the company I managed multiple specialties, customer service department and supervised all facets of the company.

Strategic sales and business planning through key account relationship management.

Territory expansion and maintenance through integrity-based selling.

Sales/forecasting management resulting in strong sales results.

Solution- focused account service through profit building and sales growth.

Resolved many complex issues.

Developed state of the art software.

Developed new funding model for capital budget improvement.

Prepared innovative cost per treatment tracking and performance matrix for staff evaluation.

Directed the Human Resource Department with recruiting, interviewing and termination.

Education

New Port News Shipbuilding and Dry Dock Appetence School, New Port News, Va.

1970 through 1971

Studied ship building and Naval Architecture.

Nicholls State University, Thibodaux, La

1971 through 1974

Majored in Engineering Science, minors in Math and Physics

Loyola University

1975 through 1976

Majored in Accounting

References

Barry Byrd Baton Rouge, La 225-***-**** Retired Director of Human Resources at Bell South

Lee Felterman Patterson, La 985-***-**** Owner Boat & Ship Brokerage

Pete Fry Covington, La 504-***-**** President Take Five Oil



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