Yvette Soto
Fort Myers, FL ***** 347-***-****
www.linkedin.com/in/yvettesoto ac0tq1@r.postjobfree.com
Administrative Assistant
Results-oriented with outstanding organizational skills
Productive, resourceful support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Manage multiple priorities and meet tight deadlines without compromising quality.
Expertise in:
Office Management
Travel Coordination
Event Management
Executive Support
Calendaring
Database Administration
Records Management
Customer Service
Professional Experience
ACORDA THERAPEUTICS, INC., Ardsley, NY 2007 – 2017
Administrative Assistant
Administrative support to senior level management. Analyzed and reconciled expense reports for accuracy. Reduced invoicing errors by ensuring proper coding and increased approval process. Organized community program and annual meeting.
Maintained grants portal and track on spreadsheet, ensuring grants prepared for monthly submissions and managing and tracking sponsorship payments, contributions, dues and subscriptions to partners and vendors.
Coordinated with legal department, ensuring contracts were properly routed, tracked and signed.
Planned and executed photo shoots, updating corporate website, incoming Board of Directors and new additions to leadership team.
LENOX HILL PLASTIC SURGERY, New York, NY 2006 – 2007
Front Desk Coordinator
Answered 6 phone lines and responded to patient inquiries. Scheduled consultation visits and post-op visits with MD Tracker. Maintained patient charts, starting new charts and updating old charts as needed. Transcribed doctor’s dictation. Performed all administrative duties, including faxing, filing and typing.
Provided product and service knowledge to callers, maintaining 100% trafficking efficiency.
Updated MD Tracker in real time, scheduling 40 consultation visits and 30 post-op visits weekly.
Assisted Office Manager in ordering and inventory supplies, achieving fast cycle times and count 100% accuracy.
CONTINUUM HOSPICE CARE, Beth Israel, New York, NY 2005 – 2006
Outreach Coordinator, Bronx Territory (Career Change)
Marketed to contracted skilled nursing facilities and hospitals in the Bronx. Assisted Nurse and / or Social Worker with discharges, ordering patient supplies and transportation set-up. Set up and attended in-services at hospitals and skilled nursing facilities. Attended health fairs at community events.
Met with patient and / or family members, providing hospice service education and assisting with program sign-ons.
Established relationships with Social Services, Admissions and Department of Nursing, obtaining additional referrals.
Yvette Soto ac0tq1@r.postjobfree.com Page Two
COMPREHENSIVE CARE MANAGEMENT BETH ABRAHAM, Greenburgh, NY 2004 – 2005
Executive Assistant
Coordinated and maintained calendars, schedules and appointments for Director and other staff. Maintained and updated personnel files and medical records of all employees. Prepared and coordinated employee performance appraisals and disciplinary actions and coordinated all staff meetings. Received, screened and routed Director’s emails and calls. Provided assistance to other departments.
Managed travel arrangements and petty cash reimbursement vouchers, maintaining 100% accuracy.
Filed and maintained departmental records, completing audits for up-to-date accuracy and company compliance.
Responded to inbound service inquiries, achieving immediate to 24-hour turnaround for response time.
NORTH GENERAL HOSPITAL, New York, NY 2002 – 2004
Executive Assistant
Supported Vice President (VP) of Development. Coordinated fundraising activities, including annual gala, holiday tree of lights, annual golf tournament and community events. Managed donor database. Organized meetings and conference calls with hospital Advisory Board. Performed extensive Internet research on potential donor companies. Purchased office supplies and stationery. Maintained relationships with vendors.
Collected and drafted newsletter materials, producing mailings for newsletter and donors.
Managed and monitored donor database, ensuring accurate data capture and field completeness.
Submitted and followed up on invoices for payment and processed deposits and credit card payments, reducing average days delinquent and improving accounts receivable (AR) turnover and increasing cash flow.
Additional Experience
NEW YORK-PRESBYTERIAN HOSPITAL / COLUMBIA UNIVERSITY, New York, NY
Executive Assistant
Education & Professional Development
Associate of Science (AS), Business Management, Bronx Community College, Bronx, NY, Completed 1 year of coursework
American Management Association, New York, NY
Business Writing for Administrative Professionals
Management Skills for Administrative Professionals
Project Management for Administrative Professionals
Get Sharp: Smart Decision Making and Critical Thinking for Administrative Professionals
Stepping up to Leadership: A Course for Administrative Professionals
Fundamentals of Accounting for Administrative Professionals
Communicating with Diplomacy, Discretion and Influence
Microsoft Excel, Microsoft PowerPoint, Westchester Community College, Valhalla, NY
Technical Skills
Microsoft Office, Concur Solutions, Expense Watch