Addy Massey

ac0tjh@r.postjobfree.com

mobile: 074********

PERSONAL STATEMENT

I am a well presented, pleasant and cheerful person. I am very easy to get on with. I am polite, reliable, flexible, punctual and always willing to help. I work well on my own, using my initiative if required or as part of a team and find it easy to integrate with others. I am always keen, quick to learn and very adaptable.

KEY SKILLS

Technical skills:

Very competent typist/secretary with many years experience

Experience in Word, Microsoft office, Excel, PowerPoint, Publisher

Personal skills:

Good communicator, compassionate and understanding

Punctual, flexible, adaptable

Creative and use my own initiative when required

Pleasant and polite, team player

Neat, tidy and organised

Hard working, reliable, eager and quick to learn

EMPLOYMENT

Secretary/PA

WM Drywall and Ceilings

August 2013 to Present

Key responsibilities

Distribution, mailing and filing correspondence

Stock taking, stock ordering, stock rotation

Preparing invoices and statements

Chase up payments

Source contracts

Cash handling/book keeping/accounts/invoices/banking

Dealing with customers/contractors face to face, by telephone and email

Secretary/Administrative Assistant

Hodnet Lock and Springmakers Ltd

September 2012 to Aug 2013 (company changing hands)

Key responsibilites

Distribution, mailing and filing correspondence

Stock taking, stock ordering, stock rotation

Cash handling, book keeping/accounting, paying invoices, banking

Contacting and liaising with customers and businesses via telephone, face to face contact, letter and email

Preparing invoices and statements

Chasing up payments

Updating in-house computer system

Signing/booking in/out of all customer’s property

Telephonist/Secretary

ECB

April 2013 to June 2013 (part time self employed) ECB funding could not sustain another employee

Key responsibilites

Answering telephone

Taking messages

Arranging appointments

Contacting and liaising with customers and other businesses via telephone, letter and email

Arranging post distribution

Unemployed

January 2012 to 31 August 2012 (did voluntary work with Midland Freewheelers)

(Many interviews attended however was continually told I was ‘over qualified’)

Workforce Development Officer/PA

Stoke-on-Trent City Council

Stoke-on-Trent

October 2009 to January 2012

(worked as a Temp on a contract which ceased to due to restructure of the organisation)

Key responsibilities

Distribution, mailing and filing correspondence

Photocopying, typing, audio typing, dictation

Minute taking, setting up laptops, projectors and other equipment

Organising meetings, venues & refreshments, arranging travel & accommodation

Updating paper & electronic diary/calendar

Liaising with internal and external bodies to ensure correct information was always available

Constantly liaising with Universities, making sure Social Work students had access to teams within Children’s Services for their placements

Data inputting, organising and scheduling courses

Updating the LMS (Learning Management System) system which housed all training courses and individual training records

Customer Service Assistant

JLM Vendings

Stafford

January 2009 to October 2009

Key responsibilities

Maintenance of snack and drinks machines

Stock taking and replenishing snack and drink machines

Cash handling, book keeping/accounting

Contacting and liaising with customers and businesses

Medical Secretary

NHS Grampian

Day Hospital, Woodend Hospital, Eday Road, Aberdeen, AB15 6XS

April 2008 to December 2008 (moved to England)

Key responsibilities

Typing, distribution, mailing and filing correspondence

Keyholder to the Day Hospital and office

Organising patient transport through the ambulance service

Liaising with internal and external bodies to ensure correct information was always available

Collating and distributing results and x-rays, requesting & sending medical files

Contacting GP surgeries with results and information regarding admissions

Administration/Clerical Assistant

Highland Council

Inverness

February 2007 to April 2008

I was employed as an Administrative/Clerical Assistant in a Youth Drop-in Centre. The Centre provided activities and help to youths in a deprived area of the city. Study groups were set up for those excluded from school, activities for after school and during the holidays.

Key Responsibilities:

Dealing with queries through telephone, email and written correspondence

Typing, filing, answering telephone, calculating & processing staff wages

Organising and ordering stores, arranging funding through grant applications

Organising holiday activities for youths

Finance Assistant

Highland Council

Inverness

April 1999 to February 2007

I worked as a Finance Assistant with the Highland Council dealing with the administration and collection of Council Tax and also the administration, calculation and allocation of Housing Benefit to those on low/nil incomes.

Key Responsibilities:

Processing Council Tax information ensuring the correct taxpayer was connected to the correct property

Collating and analysing personal and financial information in order to allow me to process claims for Housing Benefit

Dealing with internal and external bodies through telephone, face to face contact and written correspondence.

Filing, typing, minute taking

Relating relevant information to colleagues after attending the Finance Improvement Group team meetings

EDUCATION

College

Higher National Units – Office Administration – Medical:

Structure of Business Organisations

Communication skills

Business Law

Using Information Technology in Business

Applying Medical Terminology in a Medical Environment

NC Office Administration – Medical

Secondary Education

English Higher C

Secretarial Studies Higher B

Biology Higher D

English Standard Grade 2

Maths Standard Grade 4

Music Standard Grade 4

German Standard Grade 3

Geography Standard Grade 4

Biology O Grade 5

Accounting O Grade 3

Secretarial Studies O Grade 2

National Certificate Module:

Community Involvement Pass

(Working in a drop-in centre for people with mental health problems)

PERSONAL INTERESTS

My personal interests include walking, hockey, cycling, candle-making, craft work and card making. I also enjoy playing and listening to music, reading and history. I am very much a people person and like being around people of all ages.

I also contribute and take part in a lot of charity events especially for Cancer Research and Macmillan Nurses.

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