Daniel Moore
Salt Lake City, UT ***** US
Phone: +1-480-***-****
ac0th4@r.postjobfree.com
OBJECTIVE
Implementation Project Manager with seventeen years of experience planning, developing and implementing proprietary software products. Product Manager integrating design, training, and technical documentation. Possesses strong product and technical knowledge, communication and organizational skills required to succeed. Demonstrated ability to work both independently and as a team leader; talented at educating others on features of the software. Sales and business development manager specializing in the growth and education of customers thereby increasing sales.
EMPLOYMENT HISTORY
Implementation Manager
MISOM Technologies Inc.
October, 2014 Present
Manage software implementations
Consultant and Subject Matter Expert providing training, support, and proactive system maintenance
Sales and customer engagement at every level
Developed an international sales network of software and support resellers
Mentor team members, customer, and resellers
Manage cross-functional teams to create robust, high-performance solutions
Increased software sales by 2 million dollars in 3 years
Technology Implementation Manager
Kiewit
August, 2012 May, 2014
Responsible for delivering projects against agreed scope, budget, schedule while meeting department expectations
Supervising, directing and motivating teams of vendors, contractors, and employees
Monitored project risk, scope creep, and deliverables against budget and project charters
Proactively identifying solutions addressing failures and increased system-wide availability from 85% to 98%
Escalating promptly any issues that impacted operations
Project Manager & Senior Engineer
Caterpillar Inc.
August, 2007 January, 2012
Project manager and Subject Matter Expert for Caterpillar's proprietary software and hardware systems
Provided strategic direction during implementations on customer sites
Documented lessons learned and provided feedback to the executive team
Successfully project managed over 20 customer sites worldwide on time and on budget
Authored ten technical publications
Implementation Specialist
RioTinto
January, 2006 January, 2007
Subject Matter Expert managing technology implementation upgrades and repairs
Provided contract and vendor management
Developed communication plans updating vendors, contractors, and team members
Technology Department Manager
Wheeler Machinery
January, 2004 January, 2006
Provided Pre-Sales direction and technical support as an industry Subject Matter Expert
Managed department budget, inventory, and personnel
Obtained department growth from $300,000 per year in sales to 3.5 Million in 2 years
Managed software and hardware product line in 8 Utah stores
Implementation Specialist
Trimble
January, 1999 January, 2004
Implementation Specialist supporting customers in the Pacific Northwest, Alaska, and Hawaii
Provided strategic direction, project management, and technical support
Managed department inventory
Aviation Mechanic
United States Navy
August, 1991 August, 1996
Aviation Mechanic Naval Air Station Whidbey Island Washington AIMD 500 Division Aviation Hydraulics Mechanic
Served during the first Gulf War aboard the USS Abraham Lincoln (CVN-72)
EDUCATION
Western Governors University
Data Science and Analytics,
Current Student
Portland Community College
Aviation Maintenance
May, 1998 May, 1999
Degree date: 2007
Naval Air Technical Training Center
Certification Aviation Mechanic, Aircraft Maintenance
May, 1990 May, 1991
Degree date: 1991
ACHIEVEMENTS
Corporate fixer - A contract worth two hundred million was failing at Caterpillar before I assumed project management and turned it around in under three months. Sales then increased to by an additional one-third.
Department Manager - Highly motivated self-starter with strong time management, active listening, critical thinking and speaking skills. At Wheeler Machinery, I grew the Technology department from half a million dollars to over three million in sales in three years at eight Utah Stores.
Business Development Manager - MISOM Technologies needed a worldwide presence for a new product release. I developed a re-seller network covering the globe and increased sales by eight hundred percent.
Expert Consultant - Earned the title of subject matter expert as a factory representative while at both Trimble and then Caterpillar. Honed the technical skill set to select contracts appropriately, and oversee complex hardware and software implementations while training junior team members.
LICENSES / CERTIFICATIONS
Microsoft professional program Data Science orientation Certificate
CompTai A + Certification training
PMI PMP Project Management Pro Training