RAMEZ LOUIS ZAHRALDDIN

*** ******** ******, #*** ***.linkedin.com/in/ramezz

San Francisco, California, 94114, USA ac0tfg@r.postjobfree.com +1 (302) 419–8612

SUMMARY

Management Consultant with 15 years of experience in Supply Chain and Operations with a track record of success in advising large clients, building and maintaining key client relationships, creating and implementing management systems, and fostering organizational change while delivering millions of dollars in benefits.

Project management niche in deploying Agile and Scrum combined with Six Sigma tools outside of Tech industries.

Project leader and strategic change expert in continuous performance improvement and business transformation.

Expertise in Strategy, Project Management and Implementation, Business Development, and Leadership Coaching.

Multinational delivery experience in Australia, Iraq, Canada, Syria, England, Scotland, India, Japan, and the U.S.

Clients include Origin Energy, Transocean, Talisman, Petro-Canada Suncor, Northrop Grumman, Cenovus, and Shell.

Certified as American Society for Quality (ASQ) Six Sigma Black Belt, Project Management Institute (PMP) Project Management Professional, Scrum Alliance (SA) Certified ScrumMaster, and Coach from the London School of Coaching.

Candidate for Scrum Alliance Certified Scrum Product Owner and Certified Scrum Professional (June 2017) and PMI – Agile Certified Professional (July 2017).

PROFESSIONAL EXPERIENCE

RLZ MANAGEMENT, LLC – SAN FRANCISCO, CALIFORNIA, U.S.A.

President and CEO 2016–PRESENT

1099 consulting firm integrating Agile, Scrum, Project Management, and Six Sigma and Lean tools into small businesses.

Focus on minimizing defects through controlling variance, Cost of Poor Quality and Failure Mode Effects Analysis, increasing velocity and burndown rates while reducing cycle time, and planning for sustainability across work streams.

Revenue and client growth over 300% in first two years of operation with another 150% forecasted for 2017.

Clients include an aquaculture operation and urban gardening community project in Florida, a law firm in Delaware, and infusion therapy, business coaching/management consulting, and commercial trash chute cleaning businesses in California.

RLG INTERNATIONAL – VANCOUVER, BRITISH COLUMBIA, CANADA

Senior Project Manager 2012 – 2015

Project Manager 2005 – 2010

Designed, executed, diagnosed, interpreted and presented scope, cost, quality, schedule and safety challenges from financial and organizational assessments, developed long and short-term strategic plans with senior clients to meet those challenges, and led teams in implementing action and follow-up plans with clients on location in field operations.

Orchestrated project engagement implementing performance management tools including SIMOPS processes, operational KPIs and KSFs, construction performance analysis, value chain analysis, variance logs, velocity and throughput analysis, PMO development and implementation, and vendor performance reviews across multiple cultures and skillsets.

Planned and facilitated critical thinking sessions including Non–Productive Time analysis, Drill/Test/Complete the Well on Paper, organizational integration, product backlog management, Kanban, variance and throughput analysis, decision trees, design of risk assessments, contingency and mitigation planning, Root Cause Analysis/Ishikawa and After Action Reviews.

Global project delivery results include:

oSchedule and Labor Productivity Index improvements of 48 days and 17% resulting in $6.8m cost reduction in 6 months across a gas processing facilities construction project;

oGlobal rig scorecard improvement from last in the fleet to 2nd for a deepwater drilling company;

o28% and 22% reduction of safety and environmental incidents, 48% and 31% improvement to quality and production resulting in a $30.6m cost reduction, an ROI of 7.5:1and winner of RLG Best of the Best (Project of the Year) Award in 2014 for a gas pipeline construction project;

oExecution improvements of 42% to schedule and 71% to cost to current versus previous wells resulting in 22:1 project ROI;

o50+% reduction in Cost of Poor Quality (COPQ) and 45% drop in total maintenance costs resulting in final 10:1 ROI for well delivery cost per foot and time–depth improvements of a $1.2B exploration, drilling and production venture;

oExecution process improvement for design and product model of the first Ford–class nuclear driven aircraft carrier;

oEngineering, construction, and Supply Chain Operating Expenditure (OpEx) planning and execution improvement for oil platform upgrade project resulting in final 6:1 ROI;

oImproved execution of turnaround delivery from 26.6% overrun versus plan average to a 4.91% under run over a period of 18 months resulting in final 15:1 ROI in time and cost savings, RLG Rookie of the Year Award in 2006, RLG Contribution to Craft Award in 2007 and finalist for RLG Best of the Best (Project of the Year) Award in 2007.

EVOLVE PARTNERS, LLC – HOUSTON, TEXAS, U.S.A.

Client Partner 2011–2012

Led Production and Operations (P&O) and Human Skills and Performance (HS&P) project implementation teams.

Built and developed the capacity of an in–house Operations Excellence team to implement organizational change in operations management systems, maintenance and reliability, process control, and operational leadership.

Implemented facility–wide program increasing plant production from 110k barrels/day to over 120k barrels/day and increasing throughput from 1765 m3/hour to over 2000 m3/hour to schedule and cost with near zero safety incidents.

CARDINAL HEALTH INC. – MCGAW PARK, ILLINOIS, U.S.A.

Market Manager 2003–2004

Developed and implemented comprehensive marketing plan for $30 million service line in surgical and Endoscopic equipment management and repair services outsourcing resulting in 32% top line revenue growth over first 6 months.

Directed the development and consistent brand management of marketing collaterals for the organization.

Managed government contacts with the Department of Defense, Department of the Army, and the Veterans’ Administration.

Trained, developed, and managed sales force of 14 deployed throughout North America.

HOUSE OF VEGAS, INC. – RICHMOND, VIRGINIA, U.S.A.

Managing Director 2001–2003

Managed operations and marketing for a small export/import firm, reporting directly to the CEO.

Conducted sales and project acquisition analysis for foreign public sector projects.

Analyzed growth opportunities in emerging markets in Europe, South America and Southeast Asia.

Responsible for sales in India, Taiwan, Japan, Peru, and Chile resulting in $1.5 million (182% growth) in new business.

ERNST AND YOUNG, LLP – CHICAGO, ILLINOIS, U.S.A. 2000–2001

Assistant Director, Competitive Intelligence Services – Center for Business Knowledge

Led team for Telecommunications, Media, and Networks worldwide industry vertical group.

Provided strategic and tactical competitive intelligence to account pursuit teams supporting over $220 million in revenues.

Directly managed multiple 3 member project teams to research, assess, and identify specific strategies of competing firms.

Provided knowledge support and education to the Life Science, CRM, and ERP Solutions teams.

MILITARY EXPERIENCE

U.S. ARMY RESERVES – 305TH PSYCHOLOGICAL OPERATIONS COMPANY – WASHINGTON, DC, U.S.A.

Intelligence Specialist

Enlisted in a combined US Army program with an active reserve component and ROTC Membership.

Analyzed military intelligence data and created counterintelligence products used in operations.

Trained with the officer corps in leadership, and assisted with EMS medical support for the unit.

EDUCATION

Master of International Management - Thunderbird School of Global Management, Glendale, Arizona 1999

Concentration: International Operations Management and Marketing

Internship: Merck and Company, Inc.

Player Coach/Captain – Thunderbird Rugby Football Club

Master of Business Administration - Arizona State University, Phoenix, Arizona 1999

Concentration: Finance

Bachelor of Business Administration - The George Washington University, Washington, DC 1993

Major: International Business; Minor: Psychology

Vice President – Golden Key National Honor Society

Recipient – Governor of Virginia Award for International Marketing

Traveling Member – George Washington University Lacrosse Club

LANGUAGES

English (Native - 5)

Spanish (Advanced - 3)

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