Patrick J. Brooks

**** ******** *****, *******, ** 32771

407-***-**** ac0tec@r.postjobfree.com

PROFESSIONAL SUMMARY

In last my 19 years of employment, I have proven to be a result driven leader and great developer of talent. My primary goals in my future endeavors are to serve as an agent of change and efficiency to drive profitable growth, support people development, and drive company initiatives. In my previous experiences as a General and Multi-Unit Manager, I have succeeded in empowering teams to better manage bottom line profitability and lasting customer experiences, and I look forward to bring my knowledge and experience to your company.

PROFESSIONAL EXPERIENCE

Department Manager – Floor and Décor

PRO Sales and Marketing Manager

Sanford/Orlando

August 2016 – Present

Perform outside sales and marketing within Seminole, Volusia, Lake and other neighboring counties.

Manage an inside PRO team whose focus is to drive relationships and sales with Tradesmen, General Contractors, Designers, and Home Builders who have a need for hard surface flooring.

Provide marketing support to drive company branding message within community,

Member of local Organizations to help drive incremental business relationships such as GOREIA, GOBA, ASID, and Sanford Chamber of Commerce.

Manage yearly PRO services P&L costs associated with revenue, labor, marketing, and annual subscriptions services used to drive sales leads and PRO contacts.

Responsible for the development and accountability of store associates.

Corporate Multi-Unit Trainer – Best Buy

Retail Functionality Trainer

Central and North Florida

December 2012 – June 2016

Served as the catalyst for employee engagement into display functionality, which drove a WOW experience with our customers.

Performed continued hands on repair and training for complex display support.

Managed store execution of functionality reporting and execution through online reporting structures.

Communicated and educated Store Leaders, District and Market staff members on financial and loyalty impact of functionality through Net Promoter Scores and Store Merchandising Assessment Scores.

Supported Corporate Retail Operations and IT departments in executing company key initiatives and low voltage display install/support.

Assistant Manager – Best Buy

Multichannel Sales Support Manager/Product Process Manager

Orlando, FL

February 2007 - December 2012

Manage Geek Squad, Multichannel, Sales Support, and AP Departments in a single store Assistant Manager role.

Successfully drove profitable growth in a single store location managing in aspects of the stores P&L including Revenue, Margin, Labor, and Shrink.

Responsible for growth and development of store associates through online and on the job training.

General Manager - Best Buy

Jacksonville, FL

November 2005 - February 2007

Managed revenue, margin, and NOP budgets across all channels including P&L analysis and action planning in a single store location.

Maintained labor management, brand and merchandising standards, and inventory integrity.

Motivated and inspired the team to perform to their full potential and rally around the company mission, vision, and values.

Responsible for growth and development of Store Managers and Associate.

Active participated in the community as a role model representing the Best Buy Brand.

Assistant Manager – Best Buy

Inventory Manager/Product Process Manager

Orlando, FL

April 2004 - November 2005

Managed all aspects of Merchandising, Inventory and Loss Prevention departments in a single store Assistant Manager role.

Responsible for growth and development of store associates through online and on the job training.

Shared in profitable growth of a single store location managing all aspects of the stores P&L.

Company went through restructure and title changed from Inventory Manager to Product Process Manager which added merchandising to my job responsibilities.

Key Strengths

Foundational Excellence

Business Acumen

Multi-Unit Leadership

Shrink Management

Outside Sales and Marketing

People Development

Leadership Ability

Low Voltage Display Support

Community Involvement

Communication Skills

Problem Solving Skills

Inventory Management

Skilled Trainer

Training and Development

EDUCATION

Valencia Community College Orlando, FL 1997-2000 Associates Degree

HONORS AND AWARDS

Employee Viewpoint Captain – ITS Department T5/T6

Product Process Specialty Coach – D20

DSPOC for RSS and OMS System Rollouts

Inventory Manager of the Year FY 03

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