DONNA M. SOUCY

978-***-**** / 978-***-****

Email: ac0td8@r.postjobfree.com

PROFILE: Well experienced professional office administrative assistant, receptionist, medical secretary, and front desk organizer. Multi-tasker, woman of "many hats". Ability to perform well in a fast paced, deadline oriented environment, as well as attention to detail and a job completer. Strong organizational skills, experience in organizing multiple physicians days' agendas. Flexible employee, self-starter and a great team player. Capable of running a front desk office very well. Experienced in working with all ages. Transcriptionist for mental health facility successfully for many years to include test results for children of all ages, working with schools, parents, Guardian ad Litems and Court systems.

QUALIFICATIONS/SKILLS:

Medical Coding/Transcription

Insurance Verification

Switchboard/Multi-phone line

Medical Terminology

Data Entry

Patient Registration/Check In/Out

Prescription Call Ins

Patient Appointment Reminders

Inventory Control

Scheduling Tests

Front Desk

Instrument Sterilization

Scheduling Appointments

Light Accounts Receivable/Coding

Process Referrals

Collection of Co-payments

Medical/Insurance

Transcription/Medical All Types

Exam Room Prep

Scanning/Fax Inbox

Internet Email

EMR

Cash Register

Credit Card Machines

Shipping/Receiving

Purchase Orders/Quotes

Inventory

Computer Skills:

MS Word

Quickbooks

Centricity

E-Clinical ECW

Codia

Lytec

Internet, Email

MS Outlook

MISYS Scheduling

Other computer software scheduling systems

Fax Box

Scanning

Websites:

Emdeon/Bidpo/Mass, NH Medicare, Medicaid, Navinet, Phicure Networks, Other insurance sites

EXPERIENCES:

Spring Hill Water (3-month Contract)

*Front desk

*Invoicing with Quickbooks

*Set up paperwork for shipping inventory

*Dispatch calls

*Email responding, coordination of shipping

*Calendar work

HAP- Health Adminsitrative Partners, LLC (temp)

*Data entry

*Insurance verification

*Posting payments

*Editing charges

*Working with EOB denials

*Working with claims

Seacoast Pathology-Exeter, NH (temp)

*Data entry on accessions

*Filing slides

*Prepping slides for baking

*Returning slides

Dr. Gavin Little, DO- Salisbury, MA

Front desk Medical Secretary -2015

*Patient scheduling

*EMR - E Clinical Works

*Scheduling for tests

*Insurance verification

*Prior authorizations

*Processing referrals

*Scanning

*Sending/calling in prescriptions

*Copayments/credit card processing

*End day reports

Neurology of Portsmouth - Portsmouth, NH - Dr. Black/Dr. Lauze

Medical Secretary 2014 (Temp-Moved)

*Scheduling

*Patient testing scheduling with hospitals

*Patient check in and out

*Faxing

*Insurance Precertification for testing

*Confirm appointments

*End day reporting

*Mail opening/distribution

*Filing/pulling daily charts

USI Insurance Services – Methuen, MA

Receptionist/Switchboard 2013 (Temp-Moved)

*Answer and transfer phone lines

*Process incoming/Outgoing mail

*Data entry for Workman’s Comp

*Other projects as required

*Prep Conference Room for meetings

*Welcome guests/sign in

Airgas - Billerica, MA

Administrative Assistant 2013 (Temp fill in for few weeks)

(3-week project)

*Data entry

*Configure percentages and compliance information onto spreadsheets from audits and cities included

Colden & Seymour, Newburyport, MA

Receptionist - 2012 (Temp)

*Registration

*Scheduling/EMR E Clinical Works

*Scanning

*Insurance Verification

*Confirm appointments

*Coordinate care info with other medical facilities

*Copayments

*End day reporting

*Bank deposit prep

Cornerstone Family Practice -Rowley, MA

Front Desk Reception - 2011 * Process incoming calls

* Scheduling/EMR E Clinical Works

*Book Tests

*Obtain prior authorizations

* Referrals

* Scanning/Fax Box

* Insurance Verification

* Co-payments/Reports

*Sending prescriptions to Medical Assistant

* Track Labs, X-rays, *ER/Discharge Notes

The Andover Companies -Andover, MA

Word Processor/Transcription - 2008-2011

* Transcription & disbursement of company correspondence to attorneys, customers and insurance adjusters

* Process over 100 types of forms and distribution

Dr. Michele Lirette - No. Andover, MA

Front Desk Reception - 2007 (Temp)

* Scheduling

* Co-payments

* Filing

*Phones

* Insurance Verification

* Organize Physician and NP daily work

Dr. Charles Swanson - Newburyport, MA

Check Out Secretary/Coder/Exam Room Prep & Instrument Sterilizer 2006-2007

*Major Duty of Patient Check Out/Code

*Instrument sterilization *Co-payments

*Patient Scheduling/EMR E Clinical Works

*Filing

*Exam Room Prep

*Insurance Verification

Silverman & Associates, Inc. - Plaistow, NH Executive Assistant/Front Desk Receptionist/Secretary & Insurance Verifier 1998-2006

*Manage Physicians & LICSWs & LADAC counselor’s daily scheduling/prep of charts

*Ran front desk for many Licensed Therapists

*Patient intake/Registration

*Insurance Verification/Tracking of visits

*Patient Triage/Assessment of incoming calls

*Follow up & obtain pre-authorizations for testing referrals

*Detailed, deadline transcription for Courts, & various school psychological evaluations tests, as well as parental evaluations

Other Skills: Waitress- Roma Restaurant, Bradford, MA, Bertucci's, No. Andover, MA, Grille 93, Andover, MA Hostess- Haverhill Country Club, Haverhill, MA

Retail/ Sales: Bath & Body Works- Salem, NH Mary Kay Products Avon Marshalls - Newburyport, MA Kohl's- Seabrook, NH

EDUCATION: Northern Essex Community College- Haverhill, MA

Associates in HIM, Certificate in Medical Transcription and Terminilogy as well as Certificate in Medical Coding

Schooling Job: Assessment Center Receptionist/Work Study Program at Northern Essex Community College for 3 years while attending.

Practicums: Lowell General Hospital, Lowell Saints Memorial Hospital, Merrimack Valley, Haverhill, MA, Pentacook Place Nursing Home, Haverhill, MA At Home Work:

*At Home Transcription* Worked for Dr. Greg Thompson setting up new patient intakes and SOAP notes

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