Customer Service Human Resource
Resume:
Benjamin R. Blankenship
ac0tby@r.postjobfree.com
www.linkedin.com/in/ben-blankenship-b0764535
Professional Summary
Motivated professional with over 8 years experience in recruiting, employee relations and process improvement. Offering diversified experience and relevant education background. Excellent leadership and communication skills. Dedicated to meeting deadlines. Able to develop strategies and build strong relationships with customers and associates.
Areas of Strength
Recruiting
Interviewing
Business Development
Policies and Procedures
Career Coaching
Client Relations
Training
Diversity Interaction
Computer Software
Database Maintenance
Professional Experience
Weston Educational Group; Brentwood, MO
Director/Senior Career Services Advisor July, 2008 – November, 2016
Managed a team of career services advisors to meet career placement goals; handled a caseload of 100 plus clients to gain and retain employment. Served as a professional employment liaison to build and maintain employer relationships. Lead professional development trainings; studied employment and human resource trends to communicate to clients.
Partnered with local and large business systems (SSM, BJC, St. Louis University, Washington University, Heartland Dental, Massage Envy etc ;) to fill open positions.
Utilized graduate/alumni applicant database to match candidates with employment opportunities.
Tracked applicant progress until hiring decision was made.
Averaged over 170 employment placements per year for the past 8 years.
Achieved 80-90% employment placement rate for programs.
Conducted surveys to develop needs assessments and process improvement. Coordinated and hosted quarterly career fairs.
Performed employer site visits to maintain employer relationships.
Created and implemented interview processes based on programs.
Trained new career service advisors on role and procedures.
Awards for customer service and building bridges.
Weston Group, St. Charles, MO
Business Assistant/Contractor March, 2007 - July, 2008
Met and advised existing and potential clients on options costs and payments. Maintenance and major remodeling projects of homes and businesses including construction, electrical and basic heating and cooling.
Education
Lindenwood University, St. Charles, MO
B.A., Business Administration
(Emphasis in Human Resources)
Society for Human Resource Management (SHRM)
PHR Preparation Course
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