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Data Entry Customer Service

Location:
Newark, DE, 19702
Posted:
June 12, 2017

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Resume:

Latesha Harris

FLEET AND EQUIPMENT CLERK - DELAWARE TRANSIT CORPORATION

Newark, DE 19702

ac0tbo@r.postjobfree.com - 302-***-****

Dedicated professional with more than ten years' experience in helping businesses thrive. Has an excellent work experience in clerical support & communications. Desire's a position with career growth potential. Authorized to work in the US for any employer

WORK EXPERIENCE

Softlines Merchandiser

Kmart - Wilmington, DE - 2015-08 - Present

• Organize display tables and racks

• Maintain fitting room

• Provide excellent customer service

Cashier

Kmart - Wilmington, DE - 2015-08 - Present

Cashier

• Enter transactions in the cash register and provide customers bill

• Sort currency, coins, coupons, and check slips

• Issue receipts and change to customers

• Maintenance of check out areas

• Resolve customer complaints

FLEET AND EQUIPMENT CLERK

DELAWARE TRANSIT CORPORATION - 2014-11 - Present

Provide staff support to the Fleet Management Team

• Manage EZ Pass account

• Data entry, scanning, printing, copying and filing

• Reconciliation of manifest and tickets

• Maintain a relationship with contractors

TRANSPORTATION CLERK

MCLANE NEW JERSEY - 2012-03 - 2014-10

Provide staff support to the Dispatcher in charge

• Dispatch drivers in and out for deliveries

• Update information on out -of- service equipment

• Answer telephone calls

• Data entry and filing

• Assist drivers with On Board Fleet Management and POD issues RIDE CHECKER

KELLY SERVICES - 2011-02 - 2013-03

Access and calculate the amount of riders boarding public transportation

• Record missing stops when necessary

* DATA ENTRY CLERK

• Data enter employees training courses

GENERAL OFFICE CLERK

KELLY SERVICES - 2011-04 - 2011-05

Organizing files

• Extract correspondence and legal documents from trademark insurance files

• Make copies for internal files and quality check completed files before they were sent to an outside vendor TRANSACTION SERVICE REPRESENTATIVE

CITIGROUP - 2009-08 - 2010-09

Verify and process government applications and documentations

• Assigned to special project identifying errors made by agencies and reporting the findings to the supervisor

* CREDIT ANALYST

• Electronically review credit applications

• Verify documents and credit reports to process government claims QUALITY ANALYST

CHASE CARD SERVICES - 1995-03 - 2008-12

Assessed and analyzed credit card applications and correspondence.

• Provided vendors with end of the month trending analysis

* DATA ENTRY OPERATOR

• Input credit card applications, balance transfers, change of liability and reconsider request

• Researched and submitted missing account information from incoming correspondence

* CORRESPONDENCE READER

• Read, stamped, coded and directed incoming correspondence EDUCATION

Medical

Harris School of Business - Wilmington, DE

2009-08 - 2010-06

Associates in Science in Business Administration

Wesley College - New Castle, DE

2004-08 - 2007-05

ADDITIONAL INFORMATION

* Excellent human relation skills, having dealt with a variety of customers and employees

* Comprehensive background proficient in Windows applications, Multi-line telephone systems and On Board Fleet Management/PeopleNet

* Alpha keying 45 words per minute and Numeric keying over 10,000 keystrokes per hour

* Detail oriented, determined & hard working

* Energetic and self-motivated team player who thrives in work situations requiring an ability to manage multiple responsibilities

* Solid written and oral communication. Flourish in both independent and collaborative work environments



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