Customer Service Sales Representative
Resume:
Houston, Texas *****
ac0tbn@r.postjobfree.com
LEROY WILLIAMS JR.
OBJECTIVE
In quest of an enriching opportunity in the field of operations with an established company which will allow me to further develop my leadership skills while allowing room for growth and advancement.
PROFILE
Reliable and versatile individual with exceptional leadership and interpersonal skills. Self-motivated, goal-oriented, and a proven team player. Talent for quickly mastering new skills and handling a wide variety of tasks.
Diligent and eager to assist in any and all projects, poised and competent in high pressure situations, and works accurately and effectively under strict deadlines.
SKILLS & ABILITIES
Supervisor/Management Forklift Certified
HazMat/Spill Team WMS RF Scanner
Order Filling Receiving/Stocking
Packing/Shipping UPS/FedEx
Inventory Control General Office Skills
Project management
PROFESSIONAL EXPERIENCE
PROJECT MANAGER, POSSIBLE MISSIONS
June 2016-Present
Responsible for customer communications and management of Possible Missions projects/storerooms.
Manage 25 employees and 9 store rooms/projects in the Houston, Austin, San Antonio, Dallas, and Galveston areas.
Handle employee scheduling, payroll, and disciplinary needs.
Conduct routine inventory and cycle counts.
WAREHOUSE SUPERVISOR, THERMOFISHER SCIENTIFIC
January 2014-June2016
Supervise 15 staff members, including scheduling daily meetings, issuing assignments, and ensuring that target production goals are being met
Maintains staff production by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Maintains department staff by interviewing perspective employees and training new staff members.
WAREHOUSE LEAD, THERMOFISHER SCIENTIFIC
November 2005-December 2013
Knowledge of unit of measure, lot numbers, product rotation (FIFO) and damaged product while maintaining communication with inventory control
Team builder providing plans, organization, staffing, direction and training
Maintain procedures to ensure the efficient operation and utilization of warehouse: picking, receiving, stocking, packing, and shipping
Act as liaison between customer service, management, employees and vendors
Communicate between Distribution leadership and subordinates in preparation of shift and department goals while following company SOP’s
Rapidly learn and master varied computer programs; ERP and WMS for warehouse operations
Thorough knowledge in shipping using UPS, FedEx, HazMat shipping procedures, pallet labeling and bills of lading
Certification and knowledge in hazardous waste, emergency response, PPE, spill containment methods with chemical hazards
CUSTOMER SERVICE SALES REPRESENTATIVE, FRY’S ELECTRONICS
January 2005-November 2005
Approached and advised customers on audio and video equipment needs
Provided attentive customer service, as well as performed cashier duties
Audio/ Video Warehouse Merchandiser
Managed and organized the daily activities of 4 stockers.
Assured that merchandise quickly passed from the truck, into the warehouse, and onto the sales floor.
Operated pallet jacks to transport merchandise around the warehouse.
Kept track of all merchandise through routine inventory checks.
EDUCATION
ALDINE HIGH SCHOOL, HOUSTON, TEXAS
Earned High School Diploma, May 2005
CERTIFICATIONS
Forklift - Reach Truck, Stock picker, Sit Down, Walkie, Pallet Jack
HazMat- Spill Team and Emergency Response
REFERENCES
AVAILABLE ON REQUEST
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