Padma Vijayakumar

*** ******* ****, ******, ** 75063 412-***-**** ac0tbj@r.postjobfree.com

TECHNICAL MANAGER

Highly effective IT professional with twenty years of experience that includes ten years of technical leadership/management and ten years of extensive technical development. Proven ability in developing and managing all aspects of the software development life cycle (SDLC) in rapidly changing workspace environments. Executed several multi-million dollar projects in health care industry including the health care reform, Sales and Retail platform, Medicare and government mandates.

CORE COMPETENCIES

Certified Scrum Product Owner (CSPO)

Agile/Waterfall methodologies

Project Management (PMP Bootcamp)

Lean Six Sigma Yellow Belt

Resource & Budget Planning

Staff Management

Proficient Communication

Scope, Risk, Issue & Change Management

Vendor Management

Client Management

Release Management

Process Improvements

Collaborative leader

Onsite / Offshore expertise

Software Development Life Cycle

Extensive development experience

Web and mobile development

Service Oriented Architecture (SOA)

Team Development and Leadership

Extensive Health care experience

Health Care Reform Integration

Medicare, Sales, Member, Employer and Agent Portals

Single Sign On (SSO) to partner websites

Salesforce Integration

PROFESSIONAL EXPERIENCE

Highmark Blue Cross Blue Shield, Pittsburgh, PA 2005 – 2016

Highmark Blue Cross Blue Shield (an independent licensee of BCBSA) is a national, diversified health care partner serving 5.3 million members through its business in health insurance, dental insurance (United Concordia) and vision care (Davis Vision) in western and central Pennsylvania, Delaware and West Virginia.

Application Development Project Manager (2011 – 2016)

Client facing delivery specialist responsible for delivery of prioritized initiatives for web and mobile servicing platforms for member, sales, employer and agent portals.

Worked with multiple development/scrum teams to establish project framework to support agile development. Have served as scrum master, product owner and agile PM and coached them use RTC to enter capabilities, epics and stories in product backlog.

Delivered Sales experience for the different market segments - individual, small group, large group, senior, sales representatives (salesforce) and customer service (CSR).

Implemented Health Care Reform working with CMS and also with the different stakeholders within the company - product, marketing, sales, campaign etc.

Communicated regularly with senior IT as well as business stakeholders, vendors and clients to build effective cross-functional teams and ensure accuracy, consistency, and on-time project completion.

Managed activities of various IT personnel overseeing daily operations, recruitment, training and mentoring.

Technical Lead (2008 – 2011)

As a technical lead, architected and played a hands-on role in analysis, planning, design, development and delivery of several portal initiatives that span across multiple release spans, each spanning in its own phase of software development life cycle.

Collaborated with other systems like enrollment, client management, customer service and claims as well as different vendors like pharmacy, rewards and transparency vendors to design, develop and deliver an enhanced customer experience for members and employers.

Served as the primary resource for technical release and project management of e-Business division.

Ensured delivery to QA and production on schedule, on budget and with a high level of quality and satisfaction meeting customer expectations.

Trained/mentored production support team by conducting Knowledge Transfer sessions of the projects implemented as well as provided post implementation support during the warranty period.

Senior Software Engineer Consultant (2005 – 2008)

As a Lead consultant, was a key contributor for the technical design, specification, development and architected solutions for the business needs and coded the key components.

Achieved successful development and delivery of several high profile and visibility projects for the eBusiness Division including Lifestyle Returns, a wellness rewards program, major redesign of the member, employer and agent portals, Health Library, email campaign management system.

TECHNICAL EXPERIENCE

Java, J2EE, C++, BroadVision, My Eclipse, Oracle, SQL Server, Unix, Web Services (REST), JSON, HTML, CSS, XML, Dojo, Angular JS, Rational Tools - ClearQuest, ClearCase, IBM Commerce, WebSphere, RTC, Requisite Pro, Jira, MS Project, MS Visio, MS Office, MS SharePoint, Service Manager, Harvest, TeamSite, Salesforce Integration, Coremetrics, Google Analytics, DataPower, WSRR, Git, SoapUI, Clarity, Deltek

EDUCATION

Master of Computer Applications (MCA / MS)

Bachelor of Science (BS Mathematics)

PRIOR EXPERIENCES

Freddie Mac, McLean, Virginia (Aug 04 - July 05), Senior Systems Engineer

Washington Mutual (Providian Financial), San Francisco (Nov 99 - July 03), Systems Analyst Consultant

Caritor (IT Solutions India Limited), (Aug ‘98 – Nov ’99), Senior Software Engineer

Vetri Software India Ltd. (June ‘96 – Jul ’98), Software Engineer

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