Summer Phillips
***** ******’s Mill Rd.
Zebulon, NC 27597
ac0tba@r.postjobfree.com
Objective
To obtain a position with a highly respected and ethics driven company.
Education
2009 – 2011 - Wilson Community College – AAS in Paralegal Technology
1999 – 2003 – Southern Nash Sr. High School – High School Diploma
Experience
July 2016 - Current: Administrative Assistant (P&C Insurance Licensed) – John Hackney Agency of Rocky Mount – Rocky Mount, NC
●Answer phones, direct calls, take payments, greet customers, and prepare bank deposits
●Enter commission statements
●Ensure all Company and Producer licenses are current
●Process claims, endorsements and renewals
Aug. 2015 – July 2016: Part-Time Legal Secretary, Fields and Cooper, PLLC – Nashville, NC
●Answer phones, direct calls, take messages and greet clients
●Ensure the bank accounts for multiple Guardianship clients are balanced and their monthly bills are paid (i.e. Facility PML, insurance premiums, utilities)
●Perform various tasks for Real Estate Attorney (i.e. – Prepare and mail Final Title Policy documents, file policy forms, type correspondence)
●Prepare and mail monthly billing invoices for multiple Attorneys
Jan. 2011 – May 2011: Internship, Conner, Bunn, Rogerson & Woodard Law Firm – Wilson, NC
●Fill in at front desk when needed answering phones and greeting clients
●File documents
●Type correspondence
Aug. 2006 – Aug. 2009: Retail Wireless Consultant, US Cellular – Rocky Mount, NC
●Take payments and cash management
●Filled in as Manager on Duty when needed and helped train new employees
●Assessed customer’s needs to find the right plan and phone for them
Aug. 2005 – Feb. 2006: Temp in Bankruptcy Department at BB&T – Wilson, NC
●Answer phones
●Image and file documents
●Type correspondence
Jan. 2003 – Dec. 2004: Customer Service Representative, The Hallmart Agency (Auto, Home & Crop Insurance) – Wilson, NC
●Answer phones, direct calls, and take messages
●Scan and file documents
●Take payments for Auto and Home Insurance customers
●Make daily bank deposits
●Type correspondence
Skills and Certifications
Microsoft Word (65 WPM), Excel, Outlook, Westlaw, Tabs3 Billing Software, AMS360 Software, NC Notary Public (expires June 20, 2021), NC P&C Insurance License
Honors and Awards
Fall Semester 2010 – Dean’s List with Distinction 4.0 GPA, Summer Semester 2010 – Dean’s List with Distinction 4.0 GPA, Spring Semester 2010 – Dean’s List 3.6 GPA
Awarded #2 in US Cellular Data Plan sales for all of Eastern NC – March 2008
References
Available upon request.