Management, Quality Assurance, Manufacturing, Communication

Robert H. Lester

ac0tb2@r.postjobfree.com 440-***-****

Fax: 480-***-****

Core Skills

Entrepreneur

Leadership

Results-Oriented

Innovative

Communication

Marketing

Time Management

Analytical Thinking

Active Listening

Successful business co-owner for twenty two years of Texler, Inc., a custom thermoplastic injection molding company which achieved a Q-1 Award from Ford Motor Company. Company was qualified to sell to end users such as Westinghouse, Western Electric, RCA, General Motors, Mr. Coffee, among others. Later was co-owner for over 6 years of Phyllis Lester Designs, a custom cake company which produced high-end cakes for weddings, special, and corporate events. Would be an ideal candidate in quality assurance. Sound communicator with excellent verbal and written skills.

Work History

Co-Owner, Phyllis Lester Designs, custom cake business March 2010 –October 2016

Successful cake decorating company, generating income of $70,000/yearly. Established loyal customer base and provided special occasion cakes for weddings, special events, and corporate events. Known for outstanding products and superb customer service and was highlighted in Cleveland Plain Dealer, Cleveland Jewish News and, Inside Weddings, Weddings Magazine, Weddings in Cleveland magazines. My wife was responsible for the design and makeup of the cakes. My responsibilities included the following: bookkeeping, marketing, inventory control, basic cake decorating and set up and delivery.

Self-Employed January 2000 -March 2010

Started various business concerns including manufacturing thermocouples for steel mills and foundries as well as a communications company that produced sales material and marketing.

Co-Founder, President, and Chairman of the Board, Texler, Inc. July 1978 – February 2000

A custom thermoplastic injection molding company.

Performing Initial Sample Inspection Reports.

Daily inspection reports on production quality.

Setting up displays of acceptable/unacceptable work piece attributes for employee training.

Qualifying Texler to sell to end users such as Westinghouse, Western Electric, RCA, etc.

Addressing customer concerns about part and tooling modification issues.

Engineering customer technical concerns and customer resolution.

Sales effort and management changes boosted a 16% EBIT loss to 5% EBIT profit.

Recommended changes that could make customers’ experience more productive.

Peak annual sales of $7 million.

Education

Ohio State University

Bachelor of Industrial Engineering

Continuing Education coursework: “How to Sell at Prices Higher than Your Competitors”, “S.P.C. Workshop”, Dave Adams; “Time Study”, Glenn Alberga

Awards

Process Improvement Suggestions Award to Texler from American Axle and Manufacturing Co.

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