Objective: Seeking IT Project Manager opportunity.

Competencies:

Project Management

Operations Management

Infrastructure Management

Budgeting & Cost Control

Project Management Office (PMO)

Infrastructure uplift projects

Storage & backup solutions

Performance Management & Reporting

Project Management

Prepared strategic plans, ROI calculations and project selection criteria.

Built stakeholder/product Owner management plans (planning, directing and coordinating).

Scope management (RFP, Project Change Request - PRC), Vendor management (Negotiation, Contract Preparation, SLA, KPIs & Sign Off)

Project execution, Risk analysis & mitigation (projects teams/external vendors)

Demand planning and forecasting time/cost estimates for completion. follow and accomplish project progress using PMO guidelines.

Leadership skills for project success and client satisfaction.

Well versed in communicating to PMO’s and project teams - project scope, project status, project weekly reports, milestone updates, & risk register updates.

Maintained projects dashboards and multi-task on 3-5 projects at a time. monitor progress and influence project delivery with focus on attention to detail

Team Management (Conflict/Issue Resolution, Problem Solving)

Functional support expertise on ERPs Oracle EBS R12, JD Edwards Enterprise One.

Software / Systems / Platforms

Microsoft Office Suite with Project, Visio and Access, Oracle, SQL, DB2, Exchange Office 365/ Email, Lotus Notes Domino and Digital Channels

Java, HTML, J2EE (JSPs, Servlets, EJBs and XML pages), e-Commerce, B2B, BEA WebLogic, WebSphere Commerce Suite and Web Methods Oracle E-Business Suite R12, Oracle JD Edwards EnterpriseOne 9.1.4, Microsoft CRM, SharePoint. GoHubble, Crystal Reports, JDE Standard Reports.

CISCO switches/ firewalls Email Security Appliances, Windows 2008, 2003, Sun Solaris, Document solution 01, Track IT and Manage Engine, VoIP, PBX

Methodologies

PMI’s PMBOK, ITIL, OPS Unified Project Methodology for IT projects, RAID’s monitoring tools, Service Oriented Management (SOM), Knowledge Management, Enterprise Information Architecture, SDLC, SLA, RFP, RFQ, policy and procedures and incident / service desk management. Managing IT daily operation.

Kinan Real Estate Development (Savola Group) Jan 2007 to Jun 2017

Role: Senior IT Project Manager

Achievements

Microsoft Exchange uplift from Ver. 2010 to Ver. 2016.

Implementation of Symantec anti-virus end point protections (Users & Servers) email gateway and Veritas email archiving solution.

Successfully delivered GoHubble reporting solution from Insight software.

Managed delivery of Microsoft Dynamics Cloud CRM for our customer care division.

Network migration for commercial mall sites from MPLS to VPN bonding using Cyberoam firewall.

Facilitated Microsoft CRM solution selection process, where in Sales Force, Oracle Siebel and Microsoft Dynamics were reviewed for recommendation.

Delivered the critical ERP transformation for Kinan, migrated from Oracle EBS R12 to Oracle JD Edwards 9.1, Successfully moved from HP servers to SUN SPARC, setup EMC and Symantec net-backup appliance with 1 TB storage. Overall cost of 2 Million SAR with a team of 26 team members.

Facilitated the takeover of Finance accounts payables operations to Kinan, Setup the cheque printing facility for AP team with right provisioning of ICT Assets.

Delivered setup of Microsoft Active directory, Exchange, Forefront, TMG, LYNC Services at Kinan. Achieved 45% reduction in Annual Service charge being paid to parent company.

Delivered Migration of Network services to Kinan, Implemented CISCO Core switch and migrated all MPLS lines – Achieved 100K reduction in annual service charge being paid to parent company.

Delivered SharePoint 2010 Intranet Portal to facilitate internal communication, and document storage.

Delivered Oracle EBS R12 Self-service for Kinan (automated leave application, business travel requests and leave ticket request processes)

Implemented Primavera P6 and Contract Manager Ver 11.

Successfully delivered Oracle 11i Accounts Receivable, Property Manager and AP setup for Kinan, Migrated 800 leases of 10 commercial malls with net base of 400 customers from MRI system to Oracle ERP. Total duration 4 Months and team size 15 members.

Saudi Economic Development Company (SEDCO) Dec 2001 to Jan 2007

Role: System & Business Analyst

Achievements

Innovation System, Corporate web portal for Innovation ideas gathering and reporting.

Procurement System, ICT asset procurement system for SEDCO IT.

Resume Repository, HR resume database for recruitment team.

Numara Track-IT 6.5, ITIL compliant service desk system for SEDCO IT.

Point of Sale solution recommendation for Nahdi Medical Company for their 400+ retail chain of pharmacies. (Team Size: 16, Duration 7 Months)

Numara Track-IT 6.5, ITIL compliant service desk system for Nahdi Medical Company IT department.

Key Accountabilities

Create Business Process / Procedure Outlines

Business Requirement Gathering, Analysis and Prioritization

Assist in Finalizing RFP (Request for Proposal)

Vendor Review and Coordination

Recommend Purchase Orders

Document Solution Review Study

Vendor and Solution Selection

Facilitate Pilot Implementation

Sign off user acceptance

User Communication – Meeting Minutes, Progress Report, etc.

Master of Business Administration (MBA – Information Systems) – 2000

Certified Project Management Professional (PMP) – 2008

PMI Agile Certified Professional (PMI-ACP) Training – 2017

Project Management Institute (PMI) - 2008

PMI Northern Ontario Chapter Member

PMI Southern Ontario Chapter Member

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