Billing Specialist, administrative skills

Amy Holtman

* ******* ***** *********, ** ***** • (Cellular) 410-***-**** • ac0srl@r.postjobfree.com

Summary:

Dedicated Office Associate motivated with strong work ethic to maintain positive contacts with clients and thorough knowledge of the company with 5 + years of experience

Education:

2010- St. Mary’s College of MD Bachelors in Spanish, includes 60 page Spanish research paper and presentation,

2006- Western School of Technology High School Diploma with Magnet Program Study in Environmental Science

Employment History:

•Martin Greenbaum Company, Inc. (Commercial Flooring Company) Baltimore, MD

Billing Specialist 04/2013 – Current

Answering the phones

Maintaining contacts with clients

File and data archiving

Sending invoices through email

Develop internal and external correspondences

Communicate effectively with all levels of staff from fellow Billing Specialists to Account Executives

Analyze incoming emails

Problem solving

•Bravo Health (Medicare Advantage Company) Baltimore, MD

Customer Call Center Representative 05/2012 – 12/2012

Assisted members, taking between 40-60 calls per day

Answered questions concerning the members’ health plan coverage

Assisted members with finding health care providers covered in their network

Maintained knowledge up-to-date information for each health plan

•Sorrento’s West (Pizza and Sub Restaurant) Baltimore, MD

Cashier 08/2005 - 01/2012

Main point of contact for questions and concerns for customers

Food ordering and assembly

Keep front area clean and orderly

Restock supplies

Core Competencies:

• Microsoft Office,

• Experience working with people from years in the Customer Service field,

• Detailed and Organized,

• Data Entry,

• Courteous Demeanor,

• Basic Office Skills

Personal Interests:

Learning foreign languages, dance, cross stitch, hiking, and running

Professional References:

John Linder

Sorrento’s West

-Food ordering and assembly

-Main point of contact for questions and concerns for customers

-Keep front area clean and orderly

-Restock supplies

General Manager

Phone number: 410-***-****

Email: ac0srl@r.postjobfree.com

Date of Employment: August 2005- January 2012

Sigrid Samuels

Martin Greenbaum Company, Inc.

-Invoicing for her accounts

-Provide her with pricing templates

-Help handle her account disputes

Regional Account Manager

Phone number: 443-***-****

Email: ac0srl@r.postjobfree.com

Date of Employment: April 2013- Current

Helen Gray

Martin Greenbaum Company, Inc.

-Assist with Independent Contractor payment when needed

-Work together on credits

Accounting Department Manager/Human Resources Asst. Director

Phone number: 410-***-**** Extension 115

Email: ac0srl@r.postjobfree.com

Date of Employment: April 2013- Current

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