Allyson Schoenberg
Administrative Expert
Arnold, MO 63010
ac0sp2@r.postjobfree.com - 314-***-****
An administrative expert with a passion for data and a skill with people. My skill set, background, and education have enabled me to become the expert in internal customer service and efficiency that will serve your organization well. My philosophy is improving the bottom line through better processes and maximizing resources, including coaching staff to better productivity.
EDUCATION
MBA - Management Concentration
Maryville University - St. Louis, MO
January 2017 to December 2017 (anticipated graduation date)
Bachelor's in Accounting
Central Methodist University - St. Louis, MO
August 2012 to May 2013
Bachelor's in Business Administration
Central Methodist University-College of Liberal Arts and Sciences - St. Louis, MO
December 2011 to December 2012
SKILLS
Excel (10+ years), Management (7 years), Customer Service, internal and external (10+ years), Compliance (8 years), General Accounting (2 years), Sales and Marketing (10+ years)
WORK EXPERIENCE
Senior Administrative Team Lead
Sachs Electric - Fenton, MO - July 2014 to Present
Directly assist a senior vice president in charge of five departments and twenty-six project managers with day to day operations, including financial and team performance analysis.
Created and implemented tracking processes
Compiled data on team performance into a report on a quarterly basis
Tracked financial data (billings and receivables on a weekly basis)
Worked with project managers and clients to make sure billings were sent out in a timely manner.
On time billings doubled with my involvement.
Worked with project managers and clients to ensure accounts receivables were being collected.
Average aging dropped from just under 90 days to just over 45 days.
Average outstanding receivable dollars over 60 days dropped by more than 40%.
Oversee administrative services team for the entire company, including coaching, development, and performance.
Implemented regular coaching and development for the staff.
Developed receptionist role into an additional administrative personnel position, by adding tasks and coaching the receptionist to take on additional responsibilities.
Lowered overtime for the staff from approximately 15 hours per week to approximately 5 hours per week by analyzing job duties, delegating to reception as could be done, and finding better processes.
Other tasks:
Wrote content and tested online Learning Management System.
Assisted with on-boarding process, including reviewing project management processes and procedures with new hires, and office tours.
Assisted with payroll entry when there was overflow work.
Worked reception front desk rotation to cover breaks and vacations.
Assisted project managers with document control.
Assisted project managers with prequalification and bid documentation.
Assisted Preconstruction and senior staff with large bid proposals, including writing narrative and creating the aesthetic look of the proposal, both electronic (PDF) and paper.
Entered budgets and change orders into accounting management system.
Assisted with other administrative tasks as needed.
Branch Manager
Neighbors Credit Union - St. Louis, MO - October 2010 to May 2014
Accountable for monthly profit and loss of the branch unit
Analyzed monthly P&L for the branch, and other reporting to control profitability and related goals.
Branch surpassed financial goal by $200,000, or 40% above goal.
Managed and assisted in maintaining branch operations, including compliance to security and audit standards, on a daily, weekly, and monthly basis as required.
Opened a new Fenton branch location, increasing business by managing resources and data.
Trained and developed staff to continuously achieve higher levels of sales and service, including promoting staff from within.
Assisted credit union membership in meeting financial goals.
Compliance Manager
Nolan Real Estate - St. Louis, MO - May 2009 to September 2010
Responsible for ensuring a 328-unit apartment complex remained in compliance with federal government housing programs
Met with potential tenants to determine qualifications, and current tenants for renewal process.
Processed 20+ renewals and 40+ potential tenant files per month, including gathering information from independent sources such as employers and government agencies.
Processed Section 8 Housing renewals.
Maintained and created spreadsheets to track the ratio of low-income households required to meet the standards for funding, and identifying which specific units had to be rented to lower income tenants.
Real Estate Agent
Keller Williams Realty - St. Louis, MO - January 2008 to May 2009
Showed homes and represented clients in real estate transactions
Maintained appropriate files and documentation for each transaction.
Operated as an independent contractor, handling all aspects of running a business.
Assistant Branch Manager
Bank Midwest - St. Louis, MO - October 2001 to April 2008
Assisted customers with financial needs, including accounts, loans, and financial plans
Assisted manager in managing branch sales and operations, including profit and loss statement.
Assisted in creation of branch budget per budgetary outline.
Worked as a teller supervisor, ensuring compliance to all policies and procedures.
Trained and developed staff members.