NIRAJ MOHAN
Receptionist/Administrative/Executive Assistant
PROFILE:
Highly Ethical, honest and professional
Strong Planner and problem solver who readily adapts to change and exceeds expectations
Able to juggle multiple priorities and meet deadlines under all circumstances
Provide information by answering telephone inquiries in a timely manner
Strong Organizational and Interpersonal skills such as commitment, reliability, flexibility and
Personable attitude
Good communication skills
Exceptional customer service skills
Dependable and Team Player
Motivated and Determination
Time Management Skills
KEY SKILLS: Microsoft Office 2013 – Word, Excel, Outlook
Receptionist
VISA INTERNATIONAL,USA ALLIED BARTON SECURITY SERVICES December 2012 - Present
Perform a variety of Administrative tasks in support of the facility security function, including
Assisting employees with obtaining ID Badges and visit requests
Greet, identify and direct visitors appropriately
Acting as the Lost and Found Coordinator by maintaining the lost and found items Log Book
Entering the Parking Tickets on Excel Spreadsheet
Interacting with variety of people including clients, visitors, public safety and government officials
Attending to security access of authorized personnel into building including guests and employees, clients and contractors
Operating Cisco Telephone
Enforcing client and company policies and procedures and property movement compliance
Front Desk Reception/Security September 2008 – 2012
WILSON SONSINNI GOODRICH & ROSATI, SECURITAS USA
Provided customer service, general reception duties, Badged in guests and clients, Handled mail and Legal documents
Security Control Operations Officer September 2005 - 2008
FRANKLIN TEMPLETON, SECURITAS USA
Monitored the closed Circuit Television (CCTV) system in conjunction with the ACS System alarm monitoring Control the issuance and return of keys in the key box in an orderly manner
Monitored CCTV for any unusual or suspicious activities. Monitored Access Control Computer. Reviewed and initialed any new passdowns or temporary post orders introduced last on duty
Be familiar with emergency contact procedures for employees, fire department, police department, ambulance and vendors. Be responsible for Franklin-Templeton Control Room phone useage
Manager/Waitress January 2003 – July 2005
CABLE CAR RESTAURANT
Took food orders via phone and made arrangements for seating’s
Handled the cash register
Attended to heavy volume of customer service inquiries and requests
Supervised the workers when necessary
Made reservations and arrangements for events
Receptionist/Administrative June 2002 – December 2002
SIEGER ENGINEERING, INC.
Handled multiple tasks
Operated Switchboard for heavy volume phone calls
General Office duties
Administrative/Security April 2002 – May 2002
GUARDSMARK/GENENTECH, INC.
General office experience in a customer service environment, use of interpersonal skills effectively and proficiently
Performed multiple tasks
Attended to registration of visitors through lobbies; Processing Badges. Greeted customers and Answered phone calls
Administrative/Clerical November 2001 – March 2002
CITY OF SAN MATEO
Typed and Proofread a variety of documents including general correspondence, agendas, reports, memos
Provided information on departmental and City Policies and Procedures as required to General Public
Sorted and Filed documents and Records, Maintained Alphabetical Index Files
General clerical and administrative support
Administrative Assistant March 2001 – August 2001
GUIDANT CORPORATION
Directly reported to and maintained the calendar for the Director of VI Global Marketing. Handled and performed variety of tasks and general administrative duties
Directly supported the Director of US Marketing. Responsible for the Marketing hotline on a rotation basis with other admins, ordered office supplies, distributed mail. Sent out product information to Physicians
Performed other general office tasks. Moved onto assisting the VP of VI Global Marketing - Heavy calendaring and scheduling meetings
Travel arrangements
General Administrative duties
Administrative Assistant February 2001 – March 2001
I-PASS
Phones, Basic Word and Excel, Monitoring the Dialing System
Administrative Assistant September 2000 – January 2001
VISA, USA
Provided administrative support to 30 Managers, scheduled meetings and conference calls within Departments and with outside Vendors
Worked on daily ACH recap reports via network which included tracking overages on accounts and compiling monthly reports for Service Managers. Performed general administrative duties
Executive Assistant July 2000 – August 2000
BLOOMINGDALE’S
Provided Administrative support to Executives, answered phones, prepared reports
Administrative Assistant November 1999 – June 2000
AETNA
Prepared health insurance contracts for Marketing, Processed new orders and maintained database of customer’s coverage. Supported several Managers in word processing, filing, Booking conference rooms manually, arranging meetings, calendar planning
EDUCATION /CERTIFICATES /ACHIEVEMENTS:
Diploma in Administrative/Secretary Stratford Career Institute
Fiji Institute of Technology Secretarial Studies
McCain High School High School Diploma
Securitas Security Services, USA, Inc. Advanced Certification Training for
Professional Officers, Parts 1, 2, & 3
C.A.L.S.A.G.A. IID Liability and Legal Aspects Certification
California Security Institute, SF Specialized Hotel Security Training
San Mateo Fire Department Community Emergency Response Team
California Guard Card Registration Card Certificate, current, expires
First Aid/CPR AED Certificate
San Mateo County Office of Education Statement of Achievement
Automated Office Occupations Course Certificates
Typewriting – Fiji Institute of Technology, Secretarial Studies Certificates
Suva, Fiji Islands