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Manager Customer Service

Location:
Woodstock, IL, 60098
Salary:
40,000- 50,000 per year
Posted:
June 10, 2017

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Resume:

Frank A. Lynn

815-***-****

ac0sd7@r.postjobfree.com

Summary: Forty years experience in the Food Service Industry, 23 years in a managerial capacity, Posses exceptional skills in catering food cost control and demonstration dining, Highly organized with ability to create innovative solutions to resolving problems and to meet the challenges of maintaining quality,consistency, outstanding customer service,and sanitation. I am a results oriented manager who recognizes employees contributions to the overall success of the business.

Job History:

Morrison Management Specialists June 2014 – March 24, 2017

Wesley Willows

Title: Executive Sous Chef

Reason for Leaving:

Job ended

Duties Included:

Food, Beverage, Paper Orders

Menu Planning and Meal Preparation to ensure that the dietary guidelines for the residents of the facility were met, while also making sure portions satisfied diabetic guidelines.

Inventory maintained and staying in the clients allotted yearly budget.

Sanitation adherence,abundandly qualified in food cost control of fine dining to casual dining catering and banquet functions

Created four week menu cycle independent of the healthcare section of the facility, included menu items for seniors with special needs such as gluten-free, vegetarian, and lactose intolerant. Developed new menus to increase outside business. Training of foh & boh staff members, bi-weekly resident meetings. Developed relationships with residents. Other tasks as needed.

C.L. Swanson Corporation/ Canteen January 1994-June 2014

Title: Food Service Manager

Reason For Leaving:

Opportunity to further my career in a different atmosphere with the same company.

Duties Included:

Interacting daily with customers and client personel

Hiring, employee training, Employee performance reviews

Food, Beverage and Paper product orders

AP12, and all other paperwork including cash reports

Set up of Register, did register daily deposits

Menu Planning and Meal Preparation

Inventory, maintained Weekly Food Cost goals

Turned three different venues from nonprofitable to profitable accounts.

Other Employeers: Swedish American Hospital, Clock Tower Resort, Grand Victorian, Chi-Chi's Restaurante, Nunzio's,Sweden House Restaurant, The Inn Restaurant The Mayflower Restaurant, Rockford Life Insurance.

Education: Guilford High School Graduate 1977

Rockford College Graduate 1982 B.S. Accounting

Posses Illinois food manager's sanitation certificate end date 5/ 3/2018



Contact this candidate