Customer Service Microsoft Office

Dormicia Collins

*** ****** ***** *****, ***** SC 29349 864-***-**** ac0sau@r.postjobfree.com

SKILLS

Excellent attention to detail

Customer service oriented

Capable of working with various personalities

Ability to maintain a courteous and professional attitude

Goal Driven

Adapts easily to change

Proficient in Microsoft Office

Quality team player

EDUCATION

Virginia College- Spartanburg SC Graduated September 2015

Associate Degree Business Administration

President’s List

Dean’s List

Strayer University- Greenville- Online Expected Graduation 2018

Bachelor’s Degree Business Administration

EXPERIENCE

Sealed Air, Duncan SC May 2016 – Current

Credit & Collections Specialist

Release shipment orders

Email customers

Call customers

Advance America, Spartanburg SC July 2015-May 2016

Collector

Place phone calls to customers

Receive Loan Payments

Enter information into the computer

Fehrer Automotive, Spartanburg SC May 2015- July 2015

Production Associate

Glue and clean automotive parts

Clean machines and maintain a clean and orderly work environment

JC Penny, Spartanburg SC November 2014-May 2015

Cashier

Provided excellent service and assistance to customers

Stocked shelves and maintained inventory

Organized shoes and other pieces of merchandise

American Credit Acceptance, Spartanburg SC August 2014 – September 2014

Collector

Accurately received and processed payments to customer accounts

Handled incoming and outgoing calls regarding to payments and other customer issues

Dish Network, Spartanburg, SC October 2011 - April 2014

Tester

Inspected and cleaned receivers to ensure proper cleanliness

Disassembled and reassemble television receivers

Performed software updates on receivers

Ambassador, Spartanburg, SC July 2011 – October 2011

Warehouse Worker

Picked and packed cartons of sewing materials

Harbor Freight, Spartanburg, SC April 2011 – July 2011

Cashier

Provided excellent service to each customer

TFE Logistics, Spartanburg, SC January 2009- March 2010

Picker

Used RF scanner to pick orders and place them in specified cartons.

Sam’s Club, Spartanburg SC September 2008- October 2010

Cashier

Helped to maintain the store’s appearance and deadlines

Red Lobster, Spartanburg SC

Hostess

January 2004-September 2007

Greeted customers and created a unique dining experience for them

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