Senior Business Analyst

Dear Madam, Sir

As a highly accomplished individual in management and business analyst with extensive experience in implementation, system design, upgrade and migration it is with great interest that I would like to submit my CV attached for your consideration for the Senior Business Analyst position listed on your website. I find my experience and skills in particular my past positions working with ERP systems to be in exact parallel with your requirements for this position.

With more than 20 years' experience I am adept for process improvement, integration and system deployments. I have extensive experience in service management, systems development methodologies, web portals, ERP solution. As well as, managing large-scale transformational change initiatives and delivery of programs that creates service improvement and efficiencies. I excel at:

Software development life cycle including: requirements gathering with the clients, analysis, conceptualization and design, implementation and testing (Oracle and SQL).

Providing technical guidance, advice and recommendations to management, colleagues and clients in the area of IM/IT.

Assist with implementation of system enhancements and new products, setups and configurations.

Using MS platforms, UML, hands-on technical and functional experience with ERP (Microsoft Dynamics).

Business process management and continuous improvement; working closely with project teams, coordinating and facilitating workshops to identify, expand, and maintain business processes, using latest methodologies and tools.

Project management function to oversee processes, system performances to quality standards and document control

Developing and maintaining information resources and tools

In addition to my experience and personal qualities, I have a solid educational foundation and a passion for business efficiency. I am extremely focused on industry-leading application development and would welcome the opportunity to contribute to your continued success.

Please find attached copy of my resume for additional details regarding my expertise and career achievements. I welcome an appointment to further discuss my qualifications and background.

Best regards,

Shami Rahimkhani

Professional Development

Excellence in Business Writing 2016

Practical Management of Canada – Teaching Technical Skills 2014

Information Management & IT Security 2014

SharePoint (2010/2013) Administration, User Interface Design and Training 2010

B-WYZE Solutions – ITIL V3 Foundations 2009

Applied Project Management & Project Management Methodology 2007

Learning Tree International – Applied Project Management & Project Management Methodology 2007

Learning Tree International – Business Analysis Methodology 2005

Education

Information Management & Business Solutions 1999

Civil Engineering Technology, Municipality 1994

PROJECT HISTORY

AECON Group Inc – Nuclear Energy Sep 2016- Present

Designation

Manager Document Control

Major projects

Ontario Power Generation (“OPG”) the Darlington Retube and Feeder Replacement (RFR) project

Turbine Generator Refurbishment (TGR) project

Extended Services Master Service Agreement (ESMSA) both Pickering and Darlington

Manage development, execution, facilitation, and sustainability of systems, process & procedures.

Project Skills

Realize results by planning, monitoring, and appraising job results; initiating, coordinating, and enforcing systems, policies, and procedures

Inspire, influence and engage the team in development, implementation and evaluation strategies, plans and initiatives that enable the organization’s efficiency and effectiveness.

Oversees employee performance, career development, and succession planning activities, ensuring open and transparent metrics and processes are developed and implemented and opportunities are created to facilitate employee growth and development.

Ensures proper and timely reporting on initiative status and outcomes relative to project plan and work plan.

Maintains quality service by establishing, enforcing & improving organization standards

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Canadian Nuclear Laboratories - CNL Feb 2012- Sep 2016

Long Term Management of historic Low-Level Radioactive Waste - Municipality of Port Hope and Clarington

Designation

Senior Business Analyst - PM Process Coordinator - Systems & Project Infrastructure (IM/IT)

Lead identification, development, execution, facilitation, and sustainability of systems, process & project process improvement initiatives.

Major projects

Lead implementation and customization of Canada Geoportal (Web-based cloud system- spatial information management system-GIS); compliant with Government of Canada policies and directives.

Lead configuration and implementation of Prolog system, Windows-based project management application; SQL Server database platform

Lead Implementation and customization SharePoint System

Project Skills

Conducting program research and analysis to support the learning program, development plans, strategies and products.

Research, analysis and assessment of program issues and impacts; writing and revising governance process support documents, Project Controls and Contract Management.

Utilised tools such as Use Case Diagram; Behavioral Modeling Diagram; Interaction Overview Diagrams; Designed and developed databases using Access, SAP, ORACLE, VB & Excel

Requirements planning to define stakeholder roles and responsibilities, communication how requirements will be elicited, analyzed, documented, traced and prioritized

Writing business case; eliciting requirements; Use case Behavior, translating and simplifying requirements and communication

Develop policies, procedures and guidelines on delivering IT Service Management

Responsible for Information Architecture (IA) re-design, site consolidation and content management of to the existing Collaboration Tool

Lead Business Analyst task on projects and applied information; document management Implementation and tool enhancement.

Developed matrix/ road map; process reengineering; System functional analysis and Data mapping

Aecom Canada Sep 2008 - Jan 2012

Engineering Consulting Firm

Designation

Senior Business Analyst – collaborated with multiple concurrent Engineering design & build projects; Transit, Rail and Structural

Major Projects

Lead SharePoint System upgrade for Aecom Canada in collaboration with Aecom USA

Lead system and document control for Simandou Guinea Rail Project

Project Skills

Developed matrix/ road maps; process reengineering; system functional analysis and data mapping

Utilized requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.

Implement advanced strategies for gathering, reviewing and analyzing data requirements; prioritize requirements and create conceptual prototypes and mock-ups

Master strategic business process modeling, traceability and quality management techniques

Design workflow charts and diagrams; studying system capabilities; writing specifications.

Maintain system protocols by writing and updating procedures

Prepare technical reports by collecting, analyzing, and summarizing information and trending.

Created functional specifications use cases, process and workflow definition to promote best practices and efficiency to provided cross-functional perspective

Sanofi Pasteur May 2004 – Aug 2008

Pharmaceutical, Vaccines Division of Sanofi

Designation

Senior Business Analyst - Service Manager- Information Systems Management (IM/IT)

Major Projects

Lead Remedy upgrade and implementation, version 7 to 9

Lead Implementing of Key Encryption Software; companywide initiative for hardware & data security Scheduling; hardware testing; software encryption testing and training

Project Skills

Subject matter expert in user interview and use case preparation, Capacity Planning, Resource Planning, Implementations and Provisioning

Expert in translating business processes to business requirements: creating process definitions (workflow) use cases

Work Breakdown Structure (WBS), functional requirements documents for system activities, requirements for business rules

Track software installation and usage to insure license compliance.

Evaluate RFPs and negotiate SLAs as part of a defined new vendor selection process

Create and track the IT Purchase order status, support keeping a regular contact with outside vendors.

Support and collaborate to manage activities together with procurement, financial, business units; IT architects, legal departments and third-party service providers

Assesses client business processes, methods, systems and procedures for productivity enhancement

Nortel Networks May 1999 – Mar 2004

Telephony Voice Solution, BCM & Norstar Technology

Designation

Project Coordinator/System Analyst – Enterprise Software Implementation; Load Build testing, codes & data verification (C, C+ & UNIX)

Analysis and coordination for system implementation & upgrade of an Enterprise Content Management System; LiveLink, CRM, Clarify

Developed and documented detailed business process flows, user/system requirements to include in preliminary analysis report.

Consultation with clients, design and/or coordinate the preparation of all training material including invitations, liaison with external vendors and/or third party consultants.

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