Technical Writer Project

STEPHANIE ANNE BLEI

Technical Writer ac0s1l@r.postjobfree.com 757-***-**** Secret Clearance updated 01/27/2012

Technical Writer with 30+ years’ experience documenting system, operational and test requirements for a variety of military applications. Proficient in writing and/or updating On-line Help, User Guides, Test Plans, Test Cases, and Project documents. Experience in creating Applications Online Help (content management) documentation using RoboHelp, Help & Manual, SharePoint Online Web Help documentation, as well as, Markdown to allow easy conversion to HTML. Knowledgeable and experienced in desktop publishing software applications Microsoft Office, and HTML. Familiar with U.S. Government and military documentation standards such as IEEE and MIL-STD-498. Proficient in graphical images and flow diagrams. Experience in developing technical documentation from notes and rough drafts to final, camera-ready copy.

Microsoft Office 2016 Word, Microsoft Outlook, Adobe Acrobat, Markdown, Visio, Microsoft Excel, Microsoft SharePoint, SnagIt, Microsoft PowerPoint, Adobe RoboHelp, Microsoft SharePoint Designer, Agile software development, Scrum, Microsoft Windows, Microsoft Team Foundation Server 2015, HTML, and Help & Manual 5.

3/2014-Present CACI Inc. Chesapeake, VA Technical Writer.

Document system, operational and test requirements for all projects for Command, Navy Reserve Forces Command (CNRFC) N6 IT department using Word, Markdown, and HTML. Duties include but not limited to write and/or update User Guides, Test Plans, Test Cases, and required project documents. Creating Applications Online Help documentation and SharePoint Online Web Help documentation for projects. Ensuring work and schedule deadlines are met. Embrace Scrum methodology by participating in the Reserve Forces Manpower Tools (RFMT) Sprint Release, Planning and Retrospective meetings. Work closely with development and test teams to ensure quality, consistency, and determining any defects at the earliest possible time. Writing, editing, formatting, and reviewing project and release documentation required for RFMT project and multiple CNRFC SharePoint projects. Responsible for the projects documentation repository for project documentation using the SharePoint team site.

01/2012-2/2014 CACI Inc. Chesapeake, VA Technical Writer and Risk Manager.

Documented system, operational and test requirements on the Expeditionary Pack-Up Kit (EPUK) project for ITSS contract SPAWAR Systems Center Atlantic in Norfolk, VA. EPUK is an Acquisition Category (ACAT) III program of record component of the Marine Aviation Logistics Program II (MALSP II). MALSP II is an initiative to enhance deployed operational support to Marine Aviation Units and Detachments. Embraced Scrum methodology by participating in the EPUK Sprint Release, Planning and Retrospective meetings. Attend daily standup meetings. Developed and maintained EPUK online help, system administration manuals, project documentation, release documentation, and user training guides. Assisted in ensuring compliance with CMMI for Development Maturity Level 3 processes as well as CMMI for Services, Maturity Level 5 processes. Wrote Onboarding documentation and standards to ensure technical documentation is accurate, complete, meets editorial and government specifications, and adheres to standards for quality, graphics, coverage, format, and style. Responsible for repository for project documentation using SharePoint, CollabNet TeamForge, and Tortoise SVN. As EPUK Risk Manager planned, designed and implemented an overall risk management process for the project using SharePoint. Performed Risk assessments, which involve identifying and analyzing the risks to performing the major duties of the project. Conducted bi-weekly risk meeting to evaluate outstanding risks and issues; involves meeting with relevant stakeholders on open risks and determining appropriate courses of action including but not limited to mitigations and contingency plans. Risk reporting to relevant stakeholders. As a member of the CACI Proposal Team I was responsible for editing and formatting CACI proposals on an as needed basis. Most proposal work is done outside of normal project core hours.

8/2011-1/2012 Apex Systems, Inc. Norfolk, VA Technical Writer.

Six (6) month contract to permanent employment with CACI. Technical Writer for the Stakeholder Enterprise Portal (SEP) Veterans Application responsible for researching, organizing, writing, editing, and managing technical documentation for major software/web development project. Developed and maintained online help, System Administration Manuals and user training guides for Expeditionary Pack-Up Kit (EPUK) using the Scrum agile software development process. Develop customized Word and Visio templates for consistent and standard process documentation. Interviewed SMEs and updated SPAWAR IA processes for Gold Disk Single Target Scanning Process. Reviewed and edited many IA processes including: Retina, Fortify, SCAP, and DIACAP.

1/2010-6/2011 Defense Support Services LLC Virginia Beach, VA Technical Writer.

Technical Writer documenting system, operational and test requirements responsible for over 50 separate Contract Data Requirements List (CDRLs) deliverables for two Anti-Terrorism Force Protection (ATFP) Ashore Naval District Washington (NDW) Automated Vehicle Gates Contract Task Orders. Job requirements include template creation from Deliverable Expectation Document (DED), CDRL technical review and formatting, and submit to customer of approved final version. Upon receipt of customer comments, coordinated corrective actions with Subject Matter Experts for re-submittal. Contract funding ended March 11, 2011.

12/2001-11/2009 Global Strategies Group (North America) Inc. Formally SFA, Inc. Virginia Beach, VA System Analyst - Technical Writer.

Documented system, operational and test requirements and developed the Online Help and Software User Manual (SUM) for the United States Coast Guard Vega and the Command, Display and Control Integrated Navigation System (COMDAC INS), the Coast Guard’s Common Operating Environment (COE) based electronic navigation systems. Developed, edited, formatted, and published system documentation, specifications, user manuals, and online help.

7/1994-12/2001 Prosoft, Inc. Virginia Beach, VA Programmer Analyst.

Documentation development and software design for the COMDAC INS. Produced and delivered a SUM for use by the Coast Guard and Navy. Responsible for testing the COMDAC INS System and producing Software Trouble Reports (STRs) and Software Improvement Reports (SIRs). Produced and delivered the Command and Control System Sensor Simulator (C2SSS) systems Software Operators Manual (SOM).

3/1990-6/1994 Syscon Virginia Beach, VA Programmer.

Responsible for research, debug, documentation and code development of STR and ECP. Performed real time applications debugging in a laboratory environment, using computer resident and software resident debugging utilities, and was involved in the development of the CV/LHD training simulation program, which enhanced the CSS program to fit the training.

6/1984-03/1990 Unisys Norfolk, VA Programmer.

Implemented Engineering Change Proposals (ECPs) and Software Trouble Reports (STRs) using the US Navy language CMS-2. Programmed the Spruance-class destroyer (DDG-063). Tested software in a lab requiring a wide variety of experiences in NTDS equipment. Trained personnel on the Share Operating Systems and created an Operational Manual specific to the DD963 programs.

High School/Equivalent – Math & Science

Virginia Beach City Public Schools (VA) 1981, Virginia Tidewater Community College. Twenty-five (25) semester hours completed in computer science and data processing.

June 2014 received my 1st CACI Encore Achievers Club letter of acknowledgement for outstanding professionalism in support of SPAWARSYSCEN Atlantic. Financial Systems IPT/Technical Lead has expressed gratitude for your distinguished efforts and contributions.

January 2015 received my 2nd CACI Encore Achievers Club for outstanding professionalism and "Ever Vigilant" dedication in support of SPAWARSYSCEN Atlantic.

August 2015 received the “Bravo Zulu” award for my efforts supporting the FY 2016 National Command and Senior Officer Non-Command “APPLY” Board”. Letter signed by 3 Rear Admirals.

January 2016 received my 3rd CACI Encore Achievers Club for outstanding professionalism and "Ever Vigilant" dedication in support of SPAWAR System Center-Atlantic.

August 2016 received the “Bravo Zulu” award for my efforts supporting the FY 2016 National Command and Senior Officer Non-Command “APPLY” Board”. Letter signed by 3 Rear Admirals.

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