Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Richburg, SC, 29729
Posted:
June 12, 2017

Contact this candidate

Resume:

Sherry Tate

BILLINGS Rd

Richburg, SC *****

ac0s0f@r.postjobfree.com – 803-***-****

To obtain an entry level position with a company where my skills and abilities will be an asset to your company.

WORK EXPERIENCE

Office Manager

RLJ Thompson Trucking - Charlotte, NC - April 2014 to Present Complete New Hire paperwork, Handle rates confirmation and Drivers paperwork for payroll and billing, Answer Phones fax and spreadsheets. Work under Terminal Manager. Dispatch drivers and give order numbers for load. Enter new location and customer in system.

Administer Assistance

Global Recycling and Transportation - Charlotte, NC - October 2010 to March 2013 I was responsible for Drivers trip pack Payroll and I started doing Invoicing and accounts payable. I was over seeing Dot policy and maintaining Drivers Logs. I asst. with Dispatching drivers. Also, run Bank Deposits and handling orders for customer. Also, I maintained drivers Dot files and past employment check. customer service

Family Dollar Trucking Company - June 2005 to November 2009 Asst. buyers and vendors and carriers with the Otm system and set new location up in the system and asst. Do charge backs to the vendors for carriers Detention for the carriers. Senior Transportation Coordinator

Family Dollar Trucking Company - Matthews, NC - May 1999 to November 2009 28105

Family Dollar Trucking Company - November 2003 to June 2005 coordinator

Manage and assign daily pick-ups and or deliveries for 5 local drivers and 153 plus over the road drivers. Work closely with buyer, vendors and other departments within the organization to ensure all orders picked up and received on time. Coordinate driver’s schedules with outbound fleet department. Help the department to meet and exceed monthly budget goals.

SR. Inbound Transportation Coordinator

Family Dollar Trucking Company - December 2001 to November 2003 Responsible for routing all collect freight in to the NC DC. Verified correct rates were being applied. Monitor all accessorial fees. Post audit freight bills. Meet with trucking companies to discuss and negotiate rates.

Appointment Coordinator

Family Dollar Trucking Company - November 2000 to November 2001 Scheduled delivery appointments for freight in Matthews, NC DC. Work closely with all levels of the Family Dollar buying department. Developed working relationships with carriers and the transportation team. Maintained excellent service and quality while handling multiple phone, fax and e-mail requests. Family Dollar Trucking Company - May 2000 to November 2001 Verified all paper work for it's accurate before submitting to the bank. researched all bank questions and discrepancies. retrieved necessary information from buyer and vendors as needed. freight forwards regarding oversea shipments.

Teeberry Express - Charlotte, NC - October 1998 to April 2000 28227

Duties include drug testing, past employment check, application completed, general office duties, payroll, accounts receivable, dispatcher, daily paper work and bank deposits. Dispatcher

Hot Truck - June 1998 to October 1998

Duties include: Pickup sand deliveries of air fright to and from airport, Account payable and receivables, trip sheets, customer service, daily paper work, and general office duties. Interchanger

Sea Lane Express - February 1995 to June 1996

Duties included: Check Trailer in and out, drivers log, accounts receivables, General office duties and Customer Service.

05/86 to 09/94 Wood Shed Product

HWY 218 Fairview Rd,

Mint Hill N, C 28227

Position: Asst. Office Manager,

Duties include: Customer Service, Payroll, ordering supplies for warehouse and retail shop, post office and bank deposit, take orders for custom furniture.

Office Clerk and Driver

Harris Trucking - February 1995 to February 1995

Duties include: general office Duties, drive a truck when needed. EDUCATION

Garinger High School - Charlotte, NC

Transportation Management

High School Diploma

CNA Certificate

ADDITIONAL INFORMATION

Skills: Microsoft Office Programs, Outlook and Excel and Word. Working knowledge of G-log Transportation Management System, WMS and Retek and Vista and

Lotus Note. Quick Books, Mcloud system, Itrak system



Contact this candidate