Ramesh Babu

Email : ac0rxj@r.postjobfree.com

Professional Summary:

Software Quality Assurance Test Lead with 11 years of experience in testing methodologies including Agile and Waterfall.

Good experience in Scrum Master and having SCRUM Master Accredited Certification.

Project management, resourcing and budgeting. Currently managing 6 teams of 43 QA resources.

Excellent experience in handling Onsite and offshore different Scrum teams.

Experience in maintaining requirements in Confluence, Tracking and linking in JIRA.

Requirement allocations and conflict management.

Very strong knowledge in project estimations and maintain QA deliverables.

Experience in Selenium and UFT Automation Testing.

Tremendous experience in Test Management Tool Quality Center and HPALM.

Experience in Webservices SOAPUI and REST API Testing.

Good experience in writing SQL queries in TOAD/SQL Developer/QMF.

Experience in Database testing.

Excellent experience in Mainframe Testing.

Experience in Android mobile and IOS iPad testing.

Knowledge on Automation and Performance Testing.

Excellent in software testing life cycle including test plan, test strategy, test case creation, test execution, test reporting, defect maintenance and test closure reports.

In-depth knowledge of the software development life cycle (SDLC) and excellent analytical and programming skills.

Worked on all phases of the project development life cycle right from Feasibility Study to Post-Implementation support.

Strong experience in generating daily/weekly/monthly status reports and metrics.

Extensive experience in creating the Test completion and test summary reports.

Comprehensive problem solving abilities, good verbal and written communication skills.

Certified in Quality Assurance from International Software Testing Qualification Board (ISTQB).

Tremendous experience in Testing Mainframe applications (Unit, Functional, Integration, System testing, End to End and Regression Testing).

Excellent knowledge in end-to-end development of software products from requirement analysis to system study, designing, coding, testing, de-bugging, documentation and implementation. Led team in Requirements, Design and Development and Testing phases.

Extensive knowledge on Analysis, Designing of Documents like Technical requirement documents (TRD), specification design documents (HLD and LLD) and Unit Test Plan.

Having Domain knowledge in the areas of Insurance, Telecommunications, Retail, Learning and Pharmaceuticals.

Technical Skill:

Operating Systems : Windows NT/2000/XP/8.1, DOS, Unix, OS/390, Z/OS, MVS/ESA

Database : DB2, IDMS, ORACLE and SQL

Languages : Cobol, JCL and Proterm

Tools : Confluence, JIRA, Leankit, Teamforge, HPALM, HP Quality Centre, File-Aid,

Expeditor, Selenium, UFT, ChangeMan, Ultra Edit and FileZilla, Load Runner

Endeavor, QMF, SPUFI, NDM, FTP, Panvalet, RCQ, TSO/ISPF, RACF, Putty,

QMF for Windows, Platinum Tools, TOAD for DB2, SQL Developer, Appwatch

PC Applications : MS-Word, MS-Excel, MS-Office, MS-Powerpoint and VISIO.

Testing : Mainframe Testing, Functional Testing, Automation Testing, Web Services

Testing, Mobile Testing, SOA and Web Testing

Educational Summary:

Master of Business Administration, 2004

Bachelor in Computer Science, 2001

Awards/Recognition:

Received ‘Validation King’ award for the year 2016 at Wal-Mart.

Received Best Customer Experience project award for the year 2015 at Wipro.

Awarded with Certificate of Achievement for successful delivery of Transition Project at Bank of America Continuum Solutions.

Received ‘Bronze’ award in the month of March 2010 for successfully completion of critical project at Bank of America Continuum Solutions.

Received ‘Gold’ award in Bank of America Continuum Solutions for creating the Mainframe Automation.

Certifications:

SCRUM Master Accredited Certification

ISTQB Foundation Level certification.

PROFESSIONAL EXPERIENCE:

Project #1 : Pathways Oct 2014 - Present

Client : Wal-Mart, AR

Role : Test Lead

Environment : JAVA, Angular JS, iOS, Android, Airwatch, Mainframe, COBOL, UFT, HPALM, JCL, File-Aid, DB2, QMF, SPUFI, QMF for Windows, TOAD, SQL Developer, SOAPUI, REST API, Selenium, Load Runner, ORACLE, Windows Tablet and Mobile testing

Description: Pathways is online training portal developing for Wal-Mart store associates, Store Manager, Regional and Marketing Managers. All store associates can access their respective trainings and track their training progress. All managers can track their associates training progress in this portal and assist their associates to help on achieving their goals. Pathways application also involves developing applications in the iOS and Android environment to increase the user availability and ease of use. Walmart Store users can login anytime from any Walmart stores throughout the USA with in the Walmart provided iOS and Android devices.

Responsibilities:

Working as Test Lead, project management, Budgeting, resource management and allocating tasks to scrum teams.

Managing 6 different application teams of 43 global QA resources.

Participate with Business in requirements gathering, user stories grooming, technical discussions and Maintaining Scrum boards.

Maintain requirements in Confluence, link them in JIRA and track the life cycle of sprint/release.

Working with product owner in maintaining, product backlog, sprint backlogs and user stories prioritizing.

Participating in Release Planning meetings, Sprint Planning meetings, Scrum meetings, Demo sessions and Retrospectives.

Participating in daily scrum meetings and providing information on activities done.

Representing from QA team in Change Management Board Meeting (GO/NO GO meeting) to migrate the fully tested code into Production Systems.

Work with QA teams in understanding issues and removing impediments.

Review deliverables, provide suggestions, recommendations, mentor and motivate team members

Helping team in writing SQL queries and database testing.

Work with team members in Webservices SOAPUI testing and REST API testing.

UFT and Selenium automation testing and mentoring team in effective way of automating the applications.

Work with business users, architect, tech lead and get non-functional requirements for performance testing. Execute performance testing scripts in Load Runner, monitor and provide hourly updates to stake holders. Analyze issues, response times and recommend stake holders about performance of the application.

Mobile Testing in Android, IOS, Windows devices like IPad Tablet and Motorola MC40.

Gather daily status and issues from team and provide daily status report to stake holders.

Collect and Maintain weekly status reports and monthly metrics for all 6 teams.

Review user stories to understand testing requirements and provide acceptance criteria.

Analyzing requirements and providing test estimations.

Creating test cases, executing in mainframe and Angular JS/Java environments.

Maintain test/stage environments with proper test data.

Experience in Mobile testing using Emulator and devices for Android mobile and IOS iPad testing.

Modifying the JCL jobs and executing them in Mainframe.

Mapping the files in File-Aid and validating the data.

Monitoring & Reviewing Deliverables and Collecting Metrics for the project.

Create test plan document for all the sprints/releases.

Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.

Mentor team members on test scenarios and test cases development from System Requirements and System Design Documents using HPALM.

Defects management and conduct defect triage meetings.

Maintain regression test suites and other test case repositories.

Develop and maintain relationships with project team members, third party service partners, and business users.

Work collaboratively to identify solutions and resolve variance from product/application specifications.

Sharing daily and weekly testing status reports to stakeholders.

Provide support to business teams in User Acceptance Testing (UAT) phase of the project.

Advice stakeholders about the quality of project, raise outstanding issues/risks and work with team to mitigate risks.

Participating in cross domains/skills knowledge transfer sessions within the team and providing test knowledge to business users.

Project #2 : Specialty & Health Management Jan 2014 – Sep 2014

Client : CVS, IL

Role : Test Lead

Environment : JAVA, HPQC, COBOL, JCL, File-Aid, DB2, CICS, QMF, SPUFI, TOAD for DB2, Putty,

Ultra Edit, File Zilla, Oracle SQL Developer

Description : The Pharmacy Advisor ACE (Assisted Care and Education) application is a Condition Management application to educate participants about their medication. The application is used by pharmacists and other staff that perform mostly outbound and inbound calls for Condition management participants.

Responsibilities:

Worked as Test Lead and reporting to the Quality Assurance Lead/Manager

Review documentation to understand testing requirements, test environments and objectives.

Analyzing requirements and providing test estimations

Creating test cases and executing in Java and mainframe environments

Modifying the JCL jobs and executing them in Mainframe.

Mapping the files in File-Aid and validating the data

Monitoring & Reviewing Deliverables and Collecting the Metrics for the project.

Lead the development of test plan document for all the projects.

Identify test data needs and work with appropriate teams to ensure data is available during the testing phases.

Guide team members on test scenarios and test cases development from System Requirements and System Design Documents using HP QC.

Manage defect management and conduct defect triage meetings.

Identify and assess testing risks using a systematic approach.

Maintain regression test suites and other test case repositories.

Coordinate testing of applications/products supported as per project plan.

Provide subject matter expertise on specific application usage or area of knowledge

Develop and maintain relationships with project team members, third party service partners, and client areas as appropriate

Work collaboratively to identify solutions and resolve variance from product/application specifications.

Prepare daily testing status report.

Provide support to the User Acceptance Testing (UAT) phase of the project.

Contribute to continuous improvement of testing solutions.

Advise QA Lead/Project Manager regarding overall quality of project. Raise outstanding issues through established channels (QI).

Work effectively as a team, supporting other team members in achieving project/ business objectives.

Participate in knowledge transfer within the team and with business units.

Project #3 : ASDA Lymedale Direct Fulfillment Mar 2013 – Dec 2013

Client : Wal-Mart, AR.

Role : Test Lead

Environment : HPALM, JCL, DB2, IMS, File-Aid, QMF, SPUFI, Putty, Appwatch, Platinum Tools,

TOAD for DB2 and QMF for Windows.

Description : The objective is to facilitate the creation of a new store in the integration layer that will support the set-up of a new store. The designed messages should flow from the Host system through the Broker (Integration Layer) in to the Manhattan WMS in a timely manner. As designed messages flow from the Manhattan WMS through the Broker in to the Host systems in a timely manner.

Responsibilities:

Worked as Test Lead, involved in Analysis, Test Plan preparation, System Testing, Integration Testing, End to End Testing and Regression Testing.

Providing estimations and maintains the release schedules.

Assigning work to the team members and reviewing the tasks.

Maintaining QC design and execution status reports.

Creating test cases and executing in mainframe environment

Modifying the JCL jobs and executing them in TSO.

Mapping the files in File-Aid and validating the data

Defect creation and maintain defects status tracker.

Attending all the Review Meetings with Clients, Customers and other Vendors

Communicating with all the stake holders.

Communicating work status with QA Lead/Manager.

Creating Metrics Report for the projects.

Sending Daily and Weekly Status Reports to all stakeholders.

Providing support to business team during E2E testing and UAT testing.

Preparing Daily/Weekly Status Reports, Updating Bimonthly Project Plans.

Participating in weekend-production-supports meetings and Coordinating support activities between different application teams.

Reviewing software components and associated quality control documents.

Involved in UAT and helped business users to test the solution before implementation.

Project #4 : ASDA GM Fulfillment Integration Mar 2012 – Jul 2013

Client : Wal-Mart, AR.

Role : Test Lead

Environment : HPALM, JCL, DB2, IMS, File-Aid, QMF, SPUFI, Putty, MQ Series, Appwatch,

Platinum Tools, TOAD for DB2 and QMF for Windows

Description : To integrate a new (additional) fulfillment center (Manhattan Warehouse Management System) into the ASDA Direct eCommerce supply chain. A successful implementation of the new FC (Fulfillment Centre) will provide a framework that will be scalable to fit multiple new FCs in the UK. To provide enhanced functionality and improved integration into core Wal-Mart systems. To grow the ASDA Direct eCommerce business by providing additional capabilities, and item categories through the introduction of the new FC. The WMS system will integrate with the web store (eCommera), ASDA core systems (including Supply & Finance), facilitate stock views of ASDA DCs (Distribution Centre) & store network and data transfers between 3rd party systems.

Responsibilities:

Worked as Test Lead, involved in Analysis, Test Plan preparation, System Testing, Integration Testing, End to End Testing and Regression Testing.

Providing estimations and maintains the release schedules.

Developing test scenarios, test cases and executing in HPQC.

Defect creation and maintain defects status tracker.

Maintaining QC design and execution status reports.

Reviewing the tasks and mentoring the team members.

Attending all the Review Meetings with Clients, Customers and other Vendors

Communicating with all the stake holders.

Communicating the work status with QA manager.

Preparing Metrics Report for the projects.

Creating Daily and Weekly Status Reports to all stakeholders.

Providing support to business team during End To End testing and UAT testing.

Project #5 : Collateral Command System (CCS) Sep 2008 – Feb 2012

Client : Balboa, U.S.A.

Role : QA Analyst

Environment : Quality Centre, JCL, COBOL, DB2, File-Aid, QMF, SPUFI, Panvalet, RCQ and

Viper

Description : Balboa Insurance Group is a subsidiary of Bank of America and provides industry-leading risk management and loss mitigation solutions to financial institutions in the mortgage and auto finance industries. Consumer products include home, renters, condominium and life insurance. Collateral Command System (CCS) is Balboa‘s flagship insurance tracking system. It is a mainframe-based system designed for maximum flexibility to customize the tracking process for numerous lending institutions.

Responsibilities:

Involved in Analysis, Test Plan preparation, System Integration Testing and Regression Testing.

Providing estimations and maintains the release schedules.

Creating test cases and executing in mainframe environment

Modifying the JCL jobs and executing them in TSO.

Mapping the files in File-Aid and validating the data

Defect creation and maintain defects status tracker.

Maintaining QC execution status reports.

Reviewing the tasks.

Communicating work status with Onsite Lead and Manager.

Metrics Reports creation for the project.

Creating Daily and Weekly Status Reports and sharing to all stakeholders.

Project #6 : Whole Sale Ordering CESAR / INEXS Jul 2006 – Aug 2008

Client : AT&T, U.S.A.

Role : Application Developer/QA

Environment : COBOL, JCL, CICS, VSAM, DB2, MQ Series, ChangeMan, Expeditor, QMF, SPUFI,

NDM, Quality Center and Panagoan.

Description : The objective of this project is to provide the telecom services to the customer of AT&T in South West and West USA. CESAR is a mainframe on-line CICS application with on-line and batch processing; it is an AT&T Mechanized wholesale ordering System for dealing with all PIC, LPIC changes and also for service orders. The system processes various requests like Billing Name Change, WTN Change, Billing Address Change, and BTN Change. The system also generates reports of various transactions on monthly and quarterly basis.

Responsibilities:

Analyzed and enhanced programs in COBOL, JCL, DB2, IDMS, VSAM and CICS.

Coded new programs and changed existing programs.

Reviewed the programs and provided comments.

Prepared the Unit test cases and performed unit testing.

Performed System Functional testing and System Integration Testing.

Developed System testing, Integration testing and Regression testing test cases, Executed in HPQC.

Maintained defect status tracker and conducted defect triage meetings.

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