INDIA FERGUSON
614-***-**** ac0rwn@r.postjobfree.com LinkedIn - linkedin.com/in/india-ferguson-999a2260
Personal Profile
To obtain a position expanding my qualifications and experience while applying it towards an unlimited career future.
Education
DEVRY UNIVERSITY (KELLER GRADUATE SCHOOL) Columbus, Ohio (October 2008-June 2012)
Masters in Human Resources Management, concentration in Health Services (MHRM)
CENTRAL STATE UNIVERSITY- Wilberforce, Ohio (August 2003- June 2008)
Bachelor of Science, Business Administration with a concentration in Marketing
Professional Experience
BISON WORKFORCE SOLUTIONS - Peachtree Corners, GA (October 2015-Current)
Human Resources Coordinator/ Process Specialist
Provides administrative support; maintains and facilitates the Human Resources Department processes.
v Key Requirements:
oCreating and maintaining the WOTC program
oSending out all MEC (minimal essential coverage) plans to all temporary workers
oTraining all new employees on the applicant tracking system
oCreating the SOPs and Desktop manuals for all departments; keeping them up to date
oPresenting the new hire orientation to all new employees; making sure that they have all equipment that is needed to succeed at their new position
oHelping implement a new system to the business; going from paper form to a new computerized applicant tracking system (tempworks)
oProcessing of all candidates (internal and external) backgrounds and drug test (onboarding process); Send out notifications to recruiters/managers to let know the status of the candidates
oVerifying all the I-9 documentation and making sure that they are correct; Assisting with the preparations of the annual performance reviews for the employees
HIGHLIGHTS FOR CHILDREN – Columbus, Ohio (May 2015-May 2015/Contract)
Human Resources Assistant
Provides administrative support to the Human Resources Department; performing all clerical duties required for the team to operate efficiently.
v Key Requirements:
oHelping with the new hire process; getting their badges ready and checking all paperwork to make sure its accurate
oAnswering phones and transfers calls when needed
oMaintaining the filing system; filing performance appraisals and other important documents
MOUNT CARMEL CORPORATE SERVICE CENTER – Columbus, Ohio (February 2015-April 2015/Contract)
Human Resources Coordinator
Provides customer service and administrative support to the Human Resources department; gets information and give answers in a timely manner to internal and external customers.
v Key Requirements:
oSchedules appointments and monitors calendars for Talent Acquisition Group and Candidates
oHelp coordinate interviewing events and interview potential candidates
oAssist with daily task and projects as needed
ROBERT HALF (Office Team) - Columbus, Ohio (May 2014-Janurary 2015)
Sourcing Specialist
Sourcing for potential candidates that were in need of employment, by using staffing services to obtain there desired work.
v Key Requirements:
oActively recruited candidates on the internet and over the phone
oSetting up appointment with potential candidate by using virtual interviews
oUsing the internet to post job opportunities to attract potential candidates
MANPOWER- Gahanna, Ohio (October 2013 to January 2014)
Staffing Specialist
Sought out employment for people that needed a job, making sure they met the requirements of the company they desired to work for.
vKey Requirements:
oActively recruited candidates on the web and over the phone
oAnswered phone calls and set up appointments with potential candidates
oHelped candidates with the intake process for the company they desired working for by administering tests that demanded the intellect necessary to excel in their new environment
GC SERVICES- Columbus, Ohio (July 2008 to October 2013)
Unit Manager
Manage a small group, usually 6-12 people, by helping them reach their goals, building status reports, and making sure they exceed their daily expectations.
vKey Requirements:
oPlay a key role in ensuring the successful transition of new employees
oPerform phone reviews and file reviews to make sure the employee is doing what is mandated by our FDCPA policy
oKeep my group focused, and make sure they stay on task always
Additional Skills
Proficient in the following computer applications
oMicrosoft Word, Excel, and PowerPoint
Honors/Awards/Activities
oToastmasters
oInroads
oSHRM