Data Entry Customer Service

Summary

More than ** years experience in a variety of fields including payroll, title insurance, health care, human resources, payroll and journalism

Proficient in all Windows and Mac operations such as Microsoft Word, Excel, Access and Powerpoint. Have also worked with many hardware and software applications.

Experience in medical terminology and applications such as ICD-9/ICD-10.

Experience

CORPORATE JOURNALIST, NEWS LINK, LINCOLN, NEB. 2013-2017

Wrote and gathered stories, acquired photos and edited copy for products that included magazines, newsletters and other web content.

Assignments involved travel along with phone and face to face contact with customers and interview subjects.

Assisted fellow employees with monthly lists through Microsoft Excel.

Currently employed on a on-call basis, assist in projects for the company.

STATE OF NEBRASKA, DEPARTMENT OF HEALTH & HUMAN SERVICES - JULY-AUG. 2016

Six Week Assignment as Payroll Assistant in SOS Temporary Program. Duties Included processing payroll and timekeeping operations, along with terminations, verifications of employment and reference checks. Applications worked on to enter employee information included EnterpriseOne, Kronos, OnBase and Workday.

PROGRAM ASSISTANT CONFIDENTIAL/STATE OF WISCONSIN, MILWAUKEE, WIS. 2010-2013

Employed in human resources/payroll capacity.

Worked in multiple capacities prioritizing tasks during staff shortages.

Scheduled interviews, greeted candidates and performed reference checks.

Coordinated monthly New Employee Orientation classes, printed handout materials and acknowledgement forms.

Performed bi-weekly time sheet entries and followed up with departments to guarantee accurate transmission.

Maintained personnel files, databases and submission of executive directives.

Processed and tracked employee FMLA cases as warranted.

LOAN INSPECTOR, WELLS FARGO, MILWAUKEE, WIS. 2009-2010

Compiled information on outstanding loans after mitigation arrangements.

Responsible for timely delivery and provided daily spreadsheet reports.

Worked with company databases confidentially.

CLIENT SERVICES ASSISTANT, ACL LABORATORIES, WEST ALLIS, WIS. 1992-2009

Performed data entry and reported critical test results as required per regulation.

Results entered into multiple databases.

Over 17 years duties involved multiple areas of operation including billing, data entry,, receptionist and courier duties. Worked first, second and third shift in addition to weekends.

DATA ENTRY PROCESSOR, FLEET MORTGAGE CORPORATION, MILWAUKEE, WIS. 1991-1992

Computed, investigated and verified data for mortgages sold by financial institutions to Fleet National Bank.

DATA PROCESSOR, SECURITY UNION TITLE INSURANCE, SAN DIEGO, CALIF., 1987-1991

Ensured proper locations for documents based on legal descriptions.

Troubleshooting and correction of erroneous data sent to incorrect parcels.

Participated in transition into computerized system that converted paper documents to microfiche.

DATA UNITED STATES NAVY, DISBURSING CLERK, 1983-1987

Handled monthly reconciliation and maintenance of more than 400 pay accounts.

Performed customer service and cashed checks on pay days.

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