Director
Resume:
Joanna S. Senay
ac0rrx@r.postjobfree.com
Higher education administrative professional with more than 10 years experience in higher education. Special experience on the launch team that planned and implemented a new adult education center. Successful track record in start-up operations, customer/student marketing and retention, staff management, program and partnership development and management. Experience in data analysis, communications and presentations, and quality control.
Selected Skills and Accomplishments:
Provide input on strategic planning, goals, actions, assessment, and budgeting regarding undergraduate continuing education
Develop effective internal policies, procedures and practices that result in high quality program delivery and student satisfaction
Develop and implement educational programs for students in collaboration with the Site Coordinator and Student Advisor
Oversee faculty teaching assignments, course scheduling, locations, delivery methods (including hybrid and online learning), data reporting, and more
Develop, implement and evaluate marketing plans and recruitment strategies in collaboration with the Director of Graduate Studies.
Develop marketing strategies and maintain promotional budget for Continuing Education.
Update University profiles on internal and external websites.
Developed initiatives to engage industry partnerships, coordinating corporate recruiting and relations programs.
Created retention program for Bachelor of General Studies program students at risk for academic failure
Coordinated and implemented new tutor training and support program
Created and facilitated student involvement events such as seminars, Brown Bag lunch series and family programs
Salve Regina University, Graduate Studies & Continuing Education, Newport, RI
2010-2016
Director of Continuing Education
Collaborated with Deans to manage the portfolio of programs and allocation of resources
Developed and implemented recruitment strategies
Oversaw site operations in the Warwick campus
Directly advised 80+ continuing education students according to Programs of Study for their major
Communicated with Coordinator of Instructional Technology to monitor online classes and course development.
Monitored students’ progress, especially those who are conditionally accepted and/or on probation
Represented Continuing Education at community and professional events
Advocated for students, faculty and staff in Continuing Education
Maintained and updated Continuing Education Catalog.
Coordinated with Department Chairs to ensure academic integrity of programs, especially in regard to accreditation requirements.
Assisted in expansion of the various facets the recruitment & enrollment program for Graduate Studies & Continuing Education programs.
Developed contacts with prospective students and cultivated, in addition to the established communication plan, individual communication plans to yield more enrolled students.
Advised prospective students to move them along the pipeline from inquiry to acceptance.
Established cooperative relationships with community college and 4 year institutions’ counselors and other relevant constituencies.
Planned and conducted off-site and online information sessions for prospective students.
Collaborated with administration of US Naval Base in Newport to bring academic information to service members.
Studied and reported on best practices and trends in enrollment of adult students in order to grow and foster a culture of lifelong learning.
Joanna S. Senay
ac0rrx@r.postjobfree.com
University of Rhode Island Feinstein College of Continuing Education, Providence, RI
2002-2009
Office of Academic Advising/Student Services; Academic Skills Center, Special Programs & Graduate and Professional Studies.
Professional Presentations and Certificates:
oUniversity Representative to Association of Independent College & Universities RI (AICURI) 2012-Present
oNew England Transfer Association Conference, Falmouth, MA Participant, April 2015
oBuilding Bridges Through Cooperative Program Partnerships
oPresentation at National CALEM Conference on Adult Learner Enrollment Management,
Arlington, VA Presenter, 2016
oCALEM Conference on Adult Learner Enrollment Management, Chicago IL Participant, 2015
oCertificate: Veterans’ Service Providers, Operation College Promise August 2014
oCertificate: Grant Writing USA Workshop April 2014
oWe Matter: Creating a Community of Support for Returning Adult Students
oPresentation at Association of Continuing Higher Education National
Conference, Lexington, KY Presenter, 2013
oStudent Affairs Administrators in Higher Education (NASPA): National Conference Participant, 2008, 2011
oNational Association of Graduate Admissions Professionals (NAGAP): National Conference Participant, 2012
oCreating Community at a Distance: Far Reaching Benefits
oPresentation at Association of Continuing Higher Education
Regional Conference, Portsmouth, RI Presenter, 2010
Undergraduate-Level Teaching Experience:
“Public Speaking: Theory & Practice” 2013-Present
Education:
University of Rhode Island: Master of Science in Human Development & Family Studies May 2010
Concentration: College Student Personnel
Thesis: “Do Nontraditional Students Report Satisfaction and a Sense of Mattering in their Overall University Experience?”
University of Rhode Island: Bachelor of Arts: BGS/Applied Communications May 2007
Honors: Summa cum Laude
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