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Customer Service Manager

Location:
Taguig, NCR, Philippines
Posted:
June 09, 2017

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Resume:

CRYSELLE ANNE A. BELTRAN

Blk *** Lot ** MH Delpilar Brgy. Rizal, Makati City

ac0rq4@r.postjobfree.com

+639*********

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills,

Educational background and ability to work well with people.

SKILLS

Good communication Skills

Able to adapt to new surroundings

Can work with short deadlines and under pressure

Lot of integrity and a willingness to go the extra mile to satisfy a customer

Computer literate

WORK EXPERIENCES

Cathay Pacific

On-the-Job Trainee/Ticketing Receptionist

January 2017 to February 2017

Job Description:

Photocopying of shipment documents, Receiving files from other company

Greeting the passengers with a big smile

Queuing numbers to the passengers

Typing, encoding, and doing database

Properly handles queries over the phone

Doing an Asia Miles and Marco Polo membership

Department of Tourism

On-the-Job Trainee/ Commission on Audit

November 2016 to December 2016

Job Description:

Encoding of the General Voucher and Journal Entry in Microsoft Excel

Photocopy of documents

Properly handles queries over the phone

Mcdonald’s / Bgc Forum

Service Crew

May 2014 to December 2014

Job Description:

Responsible for the cleanliness and orderliness of the dining area

Responsible for the out pending and assisting the customers’ needs

Greeting the customer with a smile

Service crew members are responsible for deal transactions and are also needed in bill processing.

GSK Company

Promodizer

On-Call

Job Description:

Greeting the customer with a smile

Assist the needs of the customers while at the same time promoting the product that you've been assigned.

Laneige Company

Beauty Advisor/Admin Assistant

January 2015 to April 2017

Job Description:

Responsible for the cleanliness and orderliness in the store

Meet the sales goals while offering personalized customer service and maintaining long lasting relationship with customers

Greeting the customer with a smile

Help customers find the products that meet their needs and sell customers as many products as possible

Encoding the

Provide general administrative and clerical support including mailing, scanning, faxing and copying to management

Assist in the preparation of regularly scheduled reports

EDUCATION

Tertiary

2013 – 2017 Jose Rizal University

80 Shaw Blvd., Mandaluyong City

Bachelor of Science in Tourism Management

Secondary

2009-2012 Benigno Ninoy Aquino High School

Aguho St. Comemebo Makati City

Primary

2003 – 2009 East Rembo Elementary School

16th East Rembo, Makati City

REFERENCES

Name : Annaliza Solomon

Telephone No. : +639*********

Position : Leasing Manager

Company : SM North Edsa

Name : Karen Torrecampo

Telephone No. : 091********

Position : Flight Attendant

Company : Cebu Pacific

I certify that the above information is true and correct to the best of my ability.

Cryselle Anne A. Beltran

Applicant



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