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Medical Assistant Customer Service

Location:
Jeffersonville, IN
Salary:
$00.00
Posted:
June 09, 2017

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Resume:

Karen Miles

** *** ***, **************, * N ***30 • Cell: 812-***-**** • ac0rn1@r.postjobfree.com

Professional Summary

Experienced Medical Assistant/Emergency Room Tech/Phlebotomist with a demonstrated history of working in the hospital & health care industry. Skilled in Microsoft Office, Clinical Research, Customer Service, Computer Literacy, Cardiac, Respiratory, Orthopedic, Ophthalmic, and Laboratory Skills. Strong healthcare services professional with a Medical Assistant focused in Health Care from Fairdale Vocational School.

Work Experience

Phlebotomist

Scott Memorial Hospital

1451 N. Gardner Ln. Scottsburg In., 47131

May 2014 – Present

CPR Certified up to date

Basic Clerical

Specimen Collection- Blood, Urine, Stool, Throat Cultures, Blood Cultures

PKU Collections

Glucose Tolerance Testing

Glucose Monitoring with quality control

Out Patient Lab

ICD-10 Test Code Input

DOT Certified Drug Testing

Certified Breath Alcohol Testing

Patient Data Input

Education and use of HIPPA, OSHA, MSD, Fire and Safety Laws, Universal Precautions, Patient Bill Of Rights, State and Federal regulations required for healthcare providers, and CPR.

Emergency Room Technician/Unit Secretary

Jewish Hospital & St. Mary's HealthCare

200 Abraham Flexner Way Louisville Ky., 40202

Oct 2005 – Jan 2014

TRIAGE- Assess patient condition, vital signs, transport to appropriate care area.

CARDIAC CARE- EKG, Cardiac Monitor, Orthostatic Hypotension Monitoring, CPR, Defibrillator.

RESPIRATORY CARE- ABG's, Oxygen Sensor and O2 saturation, Administering Oxygen, Quality Control and Maintenance of Oxygen Supplies and Equipment, Peak Flow Measurement, Respiration Rate, and Breathing treatments.

ORTHOPEDIC CARE- Splints using Ortho Plast, Johnson Wrap, and standard splinting devices, Shoulder and Clavicle slings, Knee Immobilizers, Wheel Chairs, Crutches, and patient instruction.

ENT CARE- Snelling Eye Chart Exams, Morgan Lens Eye Irrigation, Eye Patch, Nose packing, Sliver Nitrate Application, Throat Cultures, Strep Screens, and after care instruction.

LAB- Specimen Collection; Blood, Urine, Stool, and Sputum. Cultures; Wound, Blood, and Urine. Testing and Resulting; Occult Blood, Glucose, CK, CKMB, Troponin, and HCG's, DOT drug testing, and certified BAT testing.

WOUND CARE- Cleaning of various wounds with proper agents, dressings, assisting physician with sutures and surgical procedures, and after care instruction.

PATIENT PERSONAL CARE- Enema's, Restroom Assistance, Food and Nutrition, Ambulatory Assistance, Personal Hygiene, Comfort, Communications, and Facilitating family and visitors.

STOCK AND MAINTENANCE- All supplies and equipment, and Quality Controls

UNIT SECRETARY- Communications, Clerical duties, receiving and Relaying Physicians orders, Patient Data Input, Ordering, and Patient Information.

I had to resign from my position due to health reasons. I was no longer able to meet the lifting requirements necessary for patient care. I am willing to discuss and disclose all of my medical history and information.

Medical Assistant

Pediatric Acute Care

3793 Poplar Level Road Louisville Ky., 40213

Jun 2002 – Oct 2005

TRIAGE- Assess patient condition, vital signs, and transport to appropriate care area.

ADMINISTERING MEDICATIONS- Oral, Topical, Rectal, Intramuscular and subcutaneous antibiotic injections, and breathing treatments.

RESPIRATORY CARE- O2 saturation testing, peak flow testing, breathing treatments, and administering oxygen.

SPECIMEN COLLECTIONS- Blood, Urine, Urine Caths, Sputum, Wound Cultures, and Throat Cultures.

SPECIMEN PROCESSING- Inpatient and referral labs.

LABORATORY TESTING AND RESULTING- Urinalysis, CBC's, Strep Screens, Glucose, Occult Blood, and HCG's.

QUALITY CONTROLS- Cell Dyne One, Strep, Urine, and HCG testing kits, Autoclave, Glucose Monitor, Medications and supplies, Oxygen Tanks, and Appliances.

OSHA DOCUMENTATIONS

ASSISTING PHYSICIAN- Surgical procedures, and orthopedic procedures.

INSTRUMENT CARE- Sterilization, Autoclave, and Inventory.

VISION SCREENING- Snelling Eye Chart

WOUND CARE- Cleansing, Dressing, and after care instructions.

ORTHOPEDIC CARE- Splints, Slings, Crutches, Ortho Plast, and after care instructions.

BASIC LIFE SUPPORT CPR

HIPPA, FIRE AND SAFETY, PATIENT BILL OF RIGHTS, and all State and Federal regulations.

Clinical Laboratory Assistant

Clark Memorial Hospital

1220 Missouri Ave. Jeffersonville IN., 47130

Oct 1995 – Sep 2002

SPECIMEN COLLECTIONS- Blood, Urine, Sputum, Stool, Blood Cultures, Wound Cultures, Strep Screens, Throat Cultures, Urine Cultures, and ABG's.

IVY BLEEDING TIMES

GLUCOSE TOLERANCE TESTING

BLOOD BANK PROCEDURES AND COLLECTIONS

LEGAL CHAIN OF COMMAND PROCEDURES- Drug and Alcohol screening

PKU- Collection and Processing

EKG

UNIT SECRETARY- Coordinating morning collections, Charting results, Data Input, and Basic clerical

OUTPATIENT LAB

Education and use of CPR, HIPPA, MSD, FIRE AND SAFETY, UNIVERSAL PRECAUTIONS, PATIENT BILL OF RIGHTS, and all State and Federal regulations.

Phlebotomist

Humana Hospital Audubon

1 Audubon Plaza Dr. Louisville KY, 40213

Jun 1988 – Oct 1995

SPECIMEN COLLECTIONS- Blood, Urine, Stool, Sputum, Blood Cultures, Urine Cultures, Throat Cultures, Wound Cultures, Strep Screens, Blood Bank, and PKU's

IVY BLEEDING TIMES

GLUCOSE TOLERANCE TESTING

THERAPEUTIC DRUG MONITORING

BEDSIDE TESTING AND RESULTING- Hemoglobin and Hematocrit, I-Stat Basic Metabolic Profile, and Glucose levels.

LEGAL CHAIN OF COMMAND PROCEDURES- Drug and Alcohol Testing.

OUTPATIENT LAB- Patient Registration, Interpreting physician orders, Specimen collections, Specimen Processing, PKU collection and state processing procedures.

UNIT SECRETARY- Coordinating work load, Scheduling, Computer Data Input, Charting, and Basic Clerical.

OSHA, MSD, FIRE AND SAFETY, UNIVERSAL PRECAUTIONS, and all State and Federal regulations required for healthcare providers.

Volunteer Experience

Certified VERSA Volunteer

St. Anthony of Padua Clarksville Indiana

Office Clerk

Cafeteria Assistant

Teacher Assistant

Group Activities Assistant

Fundraiser

Early Childhood Educator

Doors to Hope- Catholic Charities

Mar 2014 – Present Volunteer

Blood Program Aid

American Red Cross

Volunteer

Once a year Donarama Blood Drive in Louisville KY

Substitute Teacher, Fund Raisers, Building and Grounds Maintenance

Sacred Heart Jeffersonville

Volunteer

May 1997 – May 2000

Education

Southern High School

Diploma

Required Studies

Grade Graduate

1983 – 1987

Fairdale Vocational School

Medical Assistant

Health Care

1985 – 1987

Activities and Societies: Health Occupations Students of America, Students Against Drunk Driving, Volunteer at Wesley Manor Nursing Home, Volunteer at Filson Care Home, Member of Church of Jesus Christ of Latter Day Saints

Jefferson State Vocational School (Now Jefferson Community Technical College)

Certified Medicine Tech

Therapeutic Drug Classifications, Medical Terminology

1987 – 1987

HealthStream

Certificate

Healthcare Continued Education

2005 – 2017

Online education courses for healthcare workers



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