Bryan D. Williams, MBA

Randallstown, MD *****

Phone: 410-***-**** Email: ac0rjt@r.postjobfree.com

SENIOR HUMAN RESOURCES PROFESSIONAL

Senior Human Resource Professional with 15+ years in-depth expertise and experience leading and managing the successful development, implementation and administration of Human Resources Programs and methodologies in a global organization. Proven track record of developing business partnerships, coaching managers, implementing projects and initiatives in both union and non-union environments in:

● Performance Management ● Employee/Labor Relations ● HR Consulting ● Behavioral Interviewing

● Benefits Administration ● Grievance Arbitration ● Training ● Leadership Development

● Compensation Administration ● Project Management ● Communications ● Workforce Planning & Staffing CAREER HIGHLIGHTS

Successful implementation of HRIS technologies, and staffing applications to improve HR functionality and processes.

Served on transition team for Washington Mutual/CitiFinancial, Citigroup Inc. Acquisition.

Reduced Ethics Investigation Line Calls by 20% supporting field management training initiatives at CitiFinancial/Citigroup

Certificate, “Outstanding Achievement in Hotel and Guest Services”.

Reduced Employee Onboarding process by 30% impacting staffing retention rates. PROFESSIONAL EXPERIENCE

Destination DC, Washington, DC

Human Resources Manager December 2014 – August 2016

• Provided Human Resources Generalist support for Washington, DC corporate office including 130+ contractual seasonal employees for temporary staffing division of the organization.

• Served as HR business partner and subject matter expert; including daily partnership with all senior management, internal staff, external client vendors regarding day-to-day administration of all human resources functions including workforce planning, staffing, benefits administration, compensation administration, 401(k) administration, training and development, employee relations, onboarding, 401(k) administration, policy interpretation, employee communications, performance management, SOP adherence, coaching, HR consultation, mandatory government reporting including 5500 reporting, OSHA, and legal compliance reporting.

• Key working partnership with VP Finance & Administration regarding communication, administration, implementation and execution of all Human Resources programs, projects and initiatives. Nonprofit HR, Washington, DC

Human Resources Consultant (HR Consulting) September 2013 - November 2014

• Provided multiple client groups with day-to-day human resources consultation and business collaborating regarding benefits, recruitment, employee relations, training, coaching; including 401(k) Plan and Pension Administration, Policy Development, Benefit Plan Analysis and Employee Communications.

• Facilitated and developed customized training programs based upon client needs.

• Provided ad hoc reporting and analysis to client senior management teams to assist in departmental and organizational planning and Human Resources initiatives.

Rand Worldwide, Baltimore, MD

Human Resources Manager September 2011 – August 2012

• Partnered with senior management providing recruitment strategies and innovative sourcing approaches for successful development and execution of recruitment and staffing for all North America professional and senior management roles.

• Served as strategic business partner providing consultation regarding Human Resources issues including on-boarding, workforce planning, talent management, employee relations, and performance management.

• Worked closely with management and senior management team regarding strategic HR and organizational planning, employee relations matters, work, place investigations and the implementation of various Human Resources initiatives.

• Responsible for all human resources functions including benefit administration, performance management, policy development and company-employee communications.

Toyota Financial Services, Baltimore, MD

Human Resources Generalist July 2010 - March 2011

• Supported the HR Manager and Legal regarding workplace investigations including Discrimination, Performance Management, Harassment, Sexual Harassment, Code of Conduct and Ethics Policy Violations.

• Business partnered with Corporate Managers, Supervisors and Team Leaders regarding coaching and consulting in the areas of Performance Management, Employee Relations, Compensation Administration,, Workplace Ergonomics, Workers Compensation, FMLA, ADA, Talent Management, Organizational Development and Workforce Planning.

• Consulted with client group as a strategic business partner on regarding organizational needs and assisted in the development of plans to increase organization effectiveness within assigned business units.

• Facilitated presentations, leadership briefings, other corporate-wide initiatives (i.e. Change Cycle Management, Situational Leadership II, and Kaizen Methodologies) including participation in cross-department projects. Howard University, Washington, DC

Policy Analyst November 2009 – June 2010

• Provided consultation to university staff ensuring consistent, equitable application of Office of Talent Management policies, programs and procedures.

• Conducted peer institutional research, analyzing data and reviewing legal compliance regulations to ensure operational efficiency for reducing institutional risks.

• Partnered with university staff regarding communication and training; interpret university policies and procedures and make analysis-driven recommendations regarding trends and non-compliance issues.

• Responsible for development and assistance with benchmarking and special projects design to positively influence university initiatives, departmental efficiency and effectiveness. DC Chartered Health Plan Inc., Washington, DC

Human Resource Manager August 2008 – May 2009

Contract Recruiter May 2008 – August 2008

• Provided counsel and advise managers and employees relating to human resource issues including performance management, disciplinary action, leadership development, talent acquisition, EEO compliance, OSHA compliance, employee communications, employee development and policy and procedure interpretation.

• Recruited managerial and administrative professionals utilizing the internet, employee referrals and affiliations with professional organizations.

• Conducted client meetings with hiring managers and executive management to understand their staffing requirements and make appropriate candidate placements.

• Facilitated behavioral interviews to properly assess skill set and competencies of prospective and internal candidates. CITIGROUP INC., Baltimore, MD

CitiFinancial

Human Resource Manager June 2001 – February 2008

Senior Benefits Analyst

• Served as HR business partner of management team with HR strategic focus and partnering the HR function for Corporate, Northeast and Midwest Division Branch Network field locations.

• Investigated and partnered with senior management and internal legal department regarding complaints or grievances associated with workplace discrimination, sexual harassment, employee relations, compliance issues, to recommend appropriate course of action.

• Managed benefit programs supporting corporate headquarters and field employees for consumer lending company

(subsidiary of Citigroup, Inc.). Responsibilities included designing usage analysis, budget estimates, managing vendor relationships, recommending design features/enhancements, employee appeals/exceptions review and communications.

• Implemented and communicated group benefit programs to senior management, exempt and non-exempt employees for Lead The Way, New Hire Orientation, and other management training programs.

• Served as Subject Matter Expert (SME) for Work life and Employee Assistance Programs.

• Developed an In-House WorkStation Office Ergonomics Program designed to increase awareness through training and intervention resulting in the reduction of workers compensation and disability claims reported.

• Administered cafeteria employee benefit plans to employees that included medical, dental, vision, life insurance, short and long-term disability, COBRA, ERISA, FMLA, HIPAA, Flexible Spending Accounts, Employee Assistant, Retirement Plans, Employee Stock Purchase Plans, and 401(k) administration. EDUCATION

M.B.A., Concentration in Human Resource Management, Strayer University, Owings Mills, MD. July 2007 B.S., Business Administration Management, University of Baltimore, Baltimore, MD. December 1998 PROFESSIONAL TRAINING AND DEVELOPMENT

New FLSA Ruling Impacts Nonprofits: “What You Need to Know Now” June 2016 Certificate, Sexual Harassment & Ethics Training August 2015 Certificate, Professional Human Resource Management June 2011 Train the Trainer, The Inter Change Cycle Series, CCMC Inc., February 2011 Crucial Conversations Training® February 2011

Situational Leadership Training® (Toyota Financial Services) September 2010 Good To Great Leadership Development Training, March 2009 Culturally and Linguistically Appropriate Services (CLAS) Diversity Training February 2009 Exercising Influence May 2007

Foundations of Leadership Training May 2006

Consumer Driven Health Plans March 2004

Technical Assistance Program Seminar – U.S. Equal Employment Opportunity Commission July 2000 TECHNICAL SKILLS

HRIS Software: PeopleSoft through Version 7 & 8.0

Databases: Resumix, Rumba 95, Web Extender®, Total Compensation Planning (TCP) Software:

• ADP Payroll, Pay

Expert & EZ Labor®

• iCIMS Applicant

System®

• Principal

Retirement®

• Lincoln Financial

Group®

• Paychex® • Taleo® - 5+ year’s • Liazon® • Web Extender®

• BrassRing® • AMI Pro • Microsoft Office

Suite

• eTime

• Open Hire • Lotus Notes • SharePoint • Ultripro

• Salesforce • LinkedIn • Indeed • Simply Hired

• Facebook • PeopleSoft

Recruiting®

• ADP Recruiting® • Ceridian HR &

Lifeworks®

• takecare®byWageWorks • Oracle

Applications

• Peoplesoft® - 9 +

year’s

• Microsoft Office

Project 2010

AFFILIATIONS & LEADERSHIP

Society for Human Resource Management (Member) 2000 to Present Employee Action Committee, Former Planning Member, Destination, DC, 2014-2016 Past Co-Chair, Career & Professional Development, Citigroup Diversity Networks, 2004-2007.

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