Takisha Walker

Dedicated and hardworking individual ready for new opportunities

Topeka, KS 66607

ac0riu@r.postjobfree.com - 785-***-****

Customer Service (Inbound), Receptionist, General Office Assistant, Filing or Data Entry Clerk, Housekeeping, Filing Clerk

Authorized to work in the US for any employer

WORK EXPERIENCE

Medical Registrar

Kelly Services - Topeka, KS - June 2016 to April 2017

MEDICAL REGISTRAR

*Register all clients (single, families, and elderly) applications and set them in queue for determination *Review and revise clients applications and update any and all changes (addition to the family plan, address, phone number, name, and/or income change) for medical re-determination

*Navigate through KEES software system and utilize all resources to make sure client application is sent through properly and promptly

*Adapting and training for changes within the job description to maintain job accuracy and proficiency

DOCUMENT SCANNER

*Compile, sort and verify the accuracy of data before it is entered

*Performs any prep work required to the documents before scanning, loads the pages, scans them and checks quality throughout the process.

*Copying documents on a photocopier, then assembling and binding the publications, faxing and filing.

Housekeeper, Laundry and Breakfast Attendant

Residence Inn by Marriott - Topeka, KS - November 2014 to June 2016

Responsibilities

*Perform job functions with attention to detail, speed, accuracy within 8-15 rooms (varies) daily. Dusting, mopping, vacuuming, changing linens, etc.

*Prioritized, organized, and performed all laundry duties including, washing, sorting, drying, and stocking closets

*Proven the ability to work as a cohesive team player as well as a leader without on site supervision

*Resolved guests issues, while remaining calm and using positive judgment

Accomplishments

I accomplished being not only a housekeeper but several positions. I made friends with the guests and came to be a familiar face for them away from home.

Skills Used

Communication, physical, people, working at a fast pace, cleaning and janitorial

Medical Agency Clerk

Richmond Health Clinic - Richmond, CA - May 2012 to October 2014

Responsibilities

*Productively administered all patient charts in a prompt and accurate manner

*Organized and efficiently handled voluminous data entry tasks within daily and monthly deadlines *Retrieved all patient charts per doctor or per nurse request while maintaining confidentiality

*Quickly adapted to new chart, office, and/or patients and other medical related work tasks

Accomplishments

My skills and knowledge allowed me to assist doctors and nurses by moving promptly and accurately. I stayed organized and reliable and aware of clinic projects as well as gaining friendships.

Skills Used

Communication, People, Computer, Office Equipment, Multi Telephone Line, Organizational, Filing alphabetically, numerically, and chronologically,

Lead Sales Associate

KOHL'S - Pleasant Hill, CA - July 2009 to May 2012

Responsibilities

*Prompt, efficient and courteous customer service

*Maintain a clean, customer friendly environment in the store: fitting rooms, workstation

*Ring customers sales: Receive all forms of payment from customers: cash, credit, check, debit, Kohl’s charge etc.

*Perform all regular retail activities and other job tasks that are included on all assignments

*Forecast, and stock merchandise while communicating directly with the customers

Accomplishments

I feel that by having a stern department store, but a fun environment allowed me to be myself, and that's a hardworking team player. I feel my accuracy and prompt strategies allowed me to control a prosperous flow at the register, fitting rooms, merchandising, and as well as coming in per manager requests, also made an impact. Skills Used

Communication, people, telephone, math, stocking, physical labor, janitorial

Customer Service Representative

GE Capital Card Services - Shawnee Mission, KS - June 2006 to July 2009

Responsibilities

*Responsible for answering all inbounds calls accordingly to maintain proper and accurate telephone service *Communicate effectively with callers to understand issues, inquires, requests and input data into computer software application

*Transfer calls through multi-line telephone console accordance with established procedures

*Responsible for applying and/or denying approval codes, credit increases, address changes, new card activations, bill payments

Accomplishments

I accomplished being someone on the phone line ready and willing to assist the customer in any way possible. I was reliable and trustworthy by keeping the customers information confidential and making sure any and all issues were handled in a timely manner. I accomplished quarterly goals as well as weekly goals.

Skills Used

Communication, People, Telephone,Computer, Office Machinery, Computer Navigation

EDUCATION

High school diploma in General Academics and Business Job Management

F.L. Schlagle High School - Kansas City, KS

1996 to 2000

SKILLS

Microsoft Office, Wordperfect, Windows Vista, Windows XP, Microsoft Word, Internet Explorer, Mozilla,

Firefox, Microsoft Outlook, Excel, Powerpoint, Adobe Reader, Photo Shop, Print Shop (10+ years), Data Entry, 35wpm, 10-key (10+ years), Knowledge of all office machinery including computer program navigation, scanner, printer, fax machine. Filing alphabetically, numerically, and chronologically.

Proofreading as well as checking and sending emails, provide spreadsheets and Mailroom knowledge (10+ years)

AWARDS

Who's Who Book

May 1998

Awarded with a plaque, T-shirt, and a few statements in the Who's Who Book for outstanding academics and great sportsmanship.

CERTIFICATIONS/LICENSES

Business Management Training

May 1999 to Present

Business Management (Vocational Job Training) employed as a file Clerk at MacAnany, Van Cleave, and Phillips law firm 1999-2000 (senior year)

ADDITIONAL INFORMATION

*Reliable, trustworthy, dependable, dedicated, highly respected work ethic, leadership skills, self-motivated and independent

*Great problem solver/organizational skills, and remains calm while resolving problems using good judgment

*Clean thinker, superb oral and written communication skills with attention to detail

*Eager to retain new knowledge, demonstrates high energetic responses to situations

*Works well with others as well as a leader, very organized, a quick learner, easy to train and hardworking.

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