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Customer Service Manager

Location:
Jacksonville, FL, 32244
Posted:
June 08, 2017

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Resume:

La Shawn Perry-Shuler

**** ******* ****

Jacksonville, FL 32244 US

Day Phone: 904-***-**** - Ext:

Email: ac0rbc@r.postjobfree.com

Availability:

Job Type: Permanent

Work Schedule: Full-Time

Desired locations:

United States - FL - Argyle

United States - FL - Cecil Field

United States - FL - Clay County

United States - FL - Duval County

United States - FL - Homestead AFB

United States - FL - Jacksonville

United States - FL - Naval Air Station Jacksonville

United States - FL - Jacksonville Naval Hospital

Work Experience:

Jo Anns Fabric and Craft

6001 Argyle Forest Blvd Suite 11

Jacksonville, FL 32244 United States

08/2013 - Present

Salary: 8.13 USD Per Hour

Hours per week: 28

Retail Sales Associate

Duties, Accomplishments and Related Skills:

In Jo Ann my job consist of Customer Service and assisting customers in locating items for their project. I also perform Inventory and offload materials delivered to the store.

Supervisor: Terry Mackie 904-***-****)

Okay to contact this Supervisor: Yes

Air and Test Evaluation Squadron Two Three VX-23

VX-23 Strike Patuxent River, Md

Patuxent River, MD 20670 United States

11/2008 - 03/2012

Hours per week: 40

Material Control Manager

Duties, Accomplishments and Related Skills:

Material Control Leading Petty Officer. Supervised the productive efforts of two military personnel and four civilian contractors while providing logistical support to 350 maintenance personnel on 35 unique RDT&E aircraft. Technical research and support expediting 1,500 Aviation Depot Level Repairable parts valuing approximately $25 million dollars, resulting in the completion of 1,250 sorties and 1,800 flight hours on F/A-18A-G and EA-6B aircraft. As the DTPL Dispersed Technical Publications Library ensured publications were current and meticulously maintained, productivity increased by ninety-five percent and resulted in two QA quarterly audits with zero discrepancies.

Supervisor: Diego A. Quintero 305-***-****)

Okay to contact this Supervisor: Yes

USS Dwight D. Eisenhower CVN 69

Unit 1 Box 100236

FPO AE, VA 09532 United States

12/2007 - 11/2009

Hours per week: 80

Material Clerk/Stock Control LPO/ Financial Storekeeper

Duties, Accomplishments and Related Skills:

Material Clerk responsible for receipt,custody,stowage and inventory of all Stock Material and Direct Turnover Material. Worked with Security as the Supply Petty Officer and procurement of supplies and services. Managed 9,000 line items of Aviation Calibrated Material valued at 1.5 million dollars and maintained a ninety-eight percent on location validity, ninety-four percent inventory rate and trained sailors and conducted monthly LAPS and inventories and Quality Assurance checks that enhanced accountability and reduced adjustments. In Stock Control managed the budget in the amount of $26million dollars. Maintained the upkeep of issues and stowage of 11 storerooms. Processed the Transmittal and Budget Optar Reports, ensuring the financial reports were expeditiously processed and maintained accurately. Spear headed closing out the fiscal year the 26million dollar Optar Budget with zero discrepancies for FY08. In security Temporary Assigned Duty utilized keen knowledge of storekeeping to expedite and track over 800 requisitions valued at $2.5 million dollars. Supported force protection mission by assuring critically needed material was delivered on time and coordinated range time with the Marine Corps shooting range which enabled over 200 sailors to receive small arms qualifications. The Supply Management Inspection for the year 2009 received an Excellent due to the diligence and attention to detail in managing over $85 million dollar Optar funds allocated to the command.

Air Terminal Operation Center

NSA Souda Bay Bldg 11

PSC 814 Box 22

FPO AE, Greece

11/2006 - 11/2007

Hours per week: 40

ATOC Supervisor

Duties, Accomplishments and Related Skills:

Supervised seven personnel duties were coordinating the handling of passengers, cargo, HAZMAT, mail and coordinating flight information and ground support services to all transiting aircraft. supervised a safe on and off-load of 400,000 pounds of cargo and hazardous materials; and supervised mishap-free use of forklifts and k-loaders to accomplish the mission. Coordinated over 400 personnel transiting through Chania airport and the Souda Bay Terminal. Tracked cargo on 1,100 inbound and outbound aircraft ensuring on-deck times were minimal. overviewed manifest of passengers for 150 deployed aircraft transiting throughout Sixth Fleet AOR in which contributed to the mission success of Operation IRAQI Freedom.

Aviation Support Detachment

ASD Key West

Key West, FL 33070 United States

10/2003 - 08/2006

Hours per week: 40

Assistant Leading Petty Officer

Duties, Accomplishments and Related Skills:

Meticulously managed and supervised ASD SRS/CCS sections and managed the W inventory valued at $20.5 million with a 100% accuracy. Extensively trouble shooting skills and great knowledge of Aviation Supply Maintenance and Nalcolmis to locate and correct errors and train personnel. Maintained an Accurate budget Optar in the amount of 4.2 million dollars involving transient squadrons operating in the area while ensuring accountability and proper reporting of all transactions. Carcass Tracking manage which saved the government over $5 million in potential charges. Expertly managed the AOM for NASKW Optar over 16 accounts valued at $5 million with zero discrepancies. In February 2006 contributions led to ASD receiving an Excellent on their COMNAVAIRLANT Supply Management Inspection.

USS O'Bannon DD 987

USS O'Bannon

Mayport, FL 32233 United States

09/2000 - 09/2003

Hours per week: 40

Work Center Supervisor

Duties, Accomplishments and Related Skills:

As the PUK manager (Pack Up Kit) managed an Aviation Depot Level Repairable inventory that consisted of over 2,550 line items in excess of $10 million dollars. Maintained the ships MOV's and MOF files (Material Obligated Validations and Material Outstanding files)internal and external MOV's and maintained the maintenance on the ships equipment to complete the mission. Aviation DLR's managed were 424 AV-DLR's and 1296 Aviation Repair Parts with a validity of 100 percent for inventory on hand valuing at $7 million dollars

NAS Jacksonville

CBQ Warehouse

Jacksonville, FL 32244 United States

11/1998 - 08/2000

Hours per week: 40

Warehouse Custodian

Duties, Accomplishments and Related Skills:

Responsible for over $1 million dollars of Warehouse stock and maintained an accurate inventory. Also conducted transfer of material and issues and material received of weekly supplies.

USS John F. Kennedy CV-67

USS JOHN F. KENNEDY

Atlantic Beach, FL 32233 United States

03/1998 - 09/1998

Hours per week: 40

Storeroom Custodian

Duties, Accomplishments and Related Skills:

Custodian of the Controlled Flight Clothing Storeroom Supported over 100 shipboard divisions and embarked squadrons. An accurate and excellent control of flight clothing and carrying an inventory validity of 100 percent. Performing location audits and inventories of over 35,000 line items of SAC-207 stocks, this resulted in and increase in inventory validity by 30 percent.

DEPMED NAVHOSP JACKSONVILLE

Medical Warehouse NAS Jacksonville

Jacksonville, FL 32244 United States

03/1996 - 06/1997

Hours per week: 40

Inven/ory Specialist/Material Support

Duties, Accomplishments and Related Skills:

Maintained inventory and disposition of all command assets and equipment. Also Assigned temporary to the Contractors where contracts, payroll and surveys for Primary Care were being managed by civilian contractors.

United States Navy

Naval Air Station Patuxent River

Patuxent River, MD 20670 United States

03/1991 - 12/1993

Hours per week: 12

Logistics Specialists

Duties, Accomplishments and Related Skills:

Supply Chain as the Combined Bachelor Quarters front desk associate. Maintained logs and reports of incoming and outgoing personnel also key holder for all barracks rooms. Maintained inventory of office furniture and barracks furniture within the CBQ.

Education:

University Of Phoenix Jacksonville, FL United States

Bachelor's Degree 03/2015

Major: Business Management

Relevant Coursework, Licenses and Certifications:

Degree in Bachelor of Science in Management

Job Related Training:

certification for Defense Acquisition University in Logistics Fundamentals, purchase Card CitiDirect Approving Official Certification, DOD Government Purchase Card



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