Brittany M. Hill

**** **** **

Phenix City, Alabama 36870

334-***-****

OBJECTIVE

To obtain a challenging position as a Customer Service Representative that would utilize my skills and abilities in your company.

TECHNICAL SKILLS

Proficient in the use of Microsoft Word, Microsoft Powerpoint, Microsoft Internet Explorer, Yahoo, Google Mail and Skype. I am also knowledgeable in Receptionist duties, 10-key calculator, typing/data entry, computer literate and most of all Customer Service.

EMPLOYMENT HISTORY

River Road Animal Clinic (01/2014-Present)

Receptionist

• Greet clients as they enter the clinic

• Create patient charts

• Schedule appointments

• Manage multiple phone lines

• Fill out charts and place clients into exam rooms

• Balance and close out reports for daily till

• File back all medical charts

• Excellent product knowledge

• Train new employees

• Collect funds due by the client

• Clean front office daily

Big Lots (09/2011-01/2014)

Customer Service Specialist

• Greet customers as they enter into the store

• Operate a touchscreen cash register

• Answer and guide customers to the right department of the store

• Collect funds due by the customer and issue a receipt

• Process inventory and enter into the computer software

• Balance and closeout reports for daily till

• Control inventory that is under lock and key

• Answer the phone and answer all questions the customer may have

• Cleaned the store on a daily basis

Hooter’s Of Columbus (04/2011 – 07/2011)

Server

• Greet all customers as they entered into the restaurant

• Take drink and food ordered by the customers

• Collected funds for each order that was placed

• Took inventory and placed updated information in the computer

• Open, close, and Balanced registers daily

• Cleaned the store on a daily basis

Loco’s Grill and Pub (07/10 – 10/10)

Host/Server

• Greet customers as they enter into the restaurant

• Trained new crew members ( new hires )

• Collected funds for all orders that was placed

• Updated inventory daily in the computer

• Opened, Closed, and Balanced cash register daily

• Made sure the store was cleaned daily

EDUCATION

Russell County High School

High School Diploma (May 2010)

Columbus Technical College (Currently enrolled)

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