Customer Service Administrative Assistant

PROFESSIONAL OBJECTIVE

To obtain a position as an Administrative Assistant utilizing my strong interpersonal and organizational skills. Adept multitasker able to handle simultaneous institutional tasks with full professionalism and accuracy.

SKILL/ CORE QUALIFICATION

Responsible, Dependable & Flexible

Outstanding proficiency with MS Office applications including Word, Access and Excel

Exceptional interpersonal and customer service skills

Able to multitask efficiently

Exceptional attention to detail

Strong clerical skills

Proficient in Mathematics, Arithmetic and Statistics

Process timesheets and expenses timely

WORK EXPERIENCE

Entrepreneurship: Founder of Mentoring Minds Learning Centre July 2010 – Feb 2017

A self-owned initiative to cater to the supplemental needs of high-school graders in the field of Mathematics and Science with a vision to help them love these subjects and excel. Apart from teaching, also managed operations of ~200 students and 2 regular mentoring minds teachers.

Operations Executive Bajaj Allianz General Insurance Co, India May 2007 – Jan 2008

Responsible for preparing motor and non-motor insurance policies within deadlines. As part of this, was also responsible for gathering data, generate reports, PowerPoint presentations, check processing, cash handling and provided fast & friendly customer service.

VOLUNTEER EXPERIENCE

Relationship Manager India Bulls Group- Depository Division Jan 2007 – Apr 2007

Responsible for new demat account processing, build strong client relationships, explain financial products to clients. Also contributed to business development.

Client Relationship Executive Standard Chartered Bank - Asset Management Division Sep 2006 – Dec 2006

Spread awareness about the new financial products (mutual funds/ IPO) to HNI’s and assist with generating new business.

Internship SPFL Securities Limited (Member -NSE India) June 2005 – Aug 2005

Manage Demat account opening process for new clients, review client account activity for new and existing clients and contribute towards generate/increase brokerage for company. Responded to calls from clients and handle their queries and complaints.

EDUCATION

Master’s in Business Administration (Finance & Control) Aug 2004 - Jul 2006

Course papers – Financial Management, Managerial Economics, Accounting, Marketing Management, Financial Institutions& Markets, Investment Management etc.

BSc (Computer Science, Mathematics) Aug 2002 –Jul 2004

Course papers – DBMS, RDBMS, MS-Word, Visual basic, Linear programming, Operations Research etc.

DECLARATION

I solemnly declare that the above is true to the best of my knowledge.

Date: Charu Agarwal

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