Yazwill M. Rodriguez Monge

**** ********* **. *********, ** 34744 321-***-**** ac0r76@r.postjobfree.com

Summary

I am a skilled and dedicated bilingual (English/Spanish) Human Resources representative. I am adept at developing and

maintaining administrative processes that eliminate redundancy, improve accuracy and efficiency, and achieve organizational

objectives. I am highly focused and results oriented in supporting complex, deadline driven operations; able to identify goals

and priorities and resolve issues in initial stages. I am also experienced in providing support for management teams on policy

interpretation, providing advice and counsel on employee issues as well as management and implementing practices and

programs in support of the HR and business strategy.

Skills Profile

- Advanced in Microsoft Office and Adobe certified

- Confidential record keeping

- Proficient with email and schedule/management function of outlook

- Employee benefits online enrollment

- Cafeteria plans

- Multi-line switchboard

- COBRA compliance and administration

- Problem solving skills

- Cultural competence and agility

- Ability to influence multiple layers of management

- 45 WPM with 99% accuracy

Employment History

Human Resources Business Consultant, YMM International 6/1/2016 Present

Orlando, Fl

- Workforce Planning: Recommend courses of action for staffing and initiatives, collaborate with managers on

workforce restructuring.

- Talent Development: Partner with Global talent Management to identify, communicate and deliver training solutions

to address associate skill, knowledge and leadership gaps.

- Associate Engagement: Proactively advise leaders on emerging workplace trends and recommend associate

engagement strategies that balance the business and associate needs.

- Coach and develop leaders: Coach managers to effectively manage and improve the performance of their teams.

- Facilitate performance management process: Drive high performance culture through effective implementation and

follow-up of performance management processes and tools that endure fair and equitable treatment of all associates.

- Consult on performance improvement plans and performance management with managers and supervisors.

- Understand associate relations issues and provide counsel to the business.

- Help Identify needs and recommend solutions regarding talent acquisition, associate development programs that

assist in building a talent pipeline to support long and short term strategic priorities and help support the succession

planning process.

- Partner with payroll on candidate offers, promotional offers, job evaluations and market competitiveness.

- Staff management

Human Resources Business Partner, Stardom Entertainment 8/1/2013 1/1/2016

Orlando, Fl

- Responsible for partnering with senior leaders to identify the business needs, conduct a capability analysis, align the

business strategy to the HR strategy and implement solutions.

- Identify needs and recommend solutions regarding talent acquisition for high impact positions/initiatives

- Coach and develop senior leaders

- Drive organizational effectiveness

- Facilitate the succession planning process with senior leaders to focus on building and sustaining a high

performance culture.

- Assist in identifying leadership development opportunities and development plans for senior succession.

- Make real time decisions with managers and employees to adapt actual training delivery and implementation to a

variety of situations, as needed.

Receptionist, Walmart Home Office 5/1/2013 7/1/2013

Caguas, Puerto Rico

- Operation of multi-line phone system

- Receive phone calls or visitors to the office, controlling access to the office and making sure only visitors properly

cleared are authorized entry.

- Respond to inquiries, providing general information regarding office programs.

- Prepare recorded greetings and activate off duty telephone answering systems when required.

- Receive, review and distribute incoming mail; assist with the processing of outgoing mail. Maintain adequate levels

of office supplies and help with the ordering of additional supplies

- Data entry

- Maintain watch of security cameras and communication with security personnel at all times via walkie

- Conference room charge: verifying room availability, printing daily room schedules and directing buyers to rooms

upon arrival. Room key holder

Shift Manager, Dunkin Donuts 3/1/2010 4/1/2013

Orlando, Fl

- Store key holder

- Responsible for overseeing opening and closing shift responsibilities

- Count registers and safe in order to make daily deposit

- Manage team members during shift making sure A plus customer service is delivered

- Conduct and record products inventory

- Talk employees into, through and out of position on each shift, communicating responsibilities, providing feedback,

and recognizing achievements

- Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct

deficiencies

Activities

- Volunteer, Coach Girls Middle school Basketball team, Faith Christian Academy, Orlando

- Member, American Medical Student Association, Puerto Rico

Contact this candidate