Rudra Upadhayay
Punctuality is not about being on time. It's
basically about respecting our own
commitments.
ac0r26@r.postjobfree.com
Sydney, Australia
WORK EXPERIENCE
**/**** – Present
Customer Service Representative
Peakbound Holding Pty Ltd
Sydney, Australia
Peakbound was created to meet a growing market need for a sophisticated contact centre for the financial services sector. Australia’s largest financial institutions use Peakbound’s contact centre solutions to grow.
Tasks/Achievements
Delivering excellent service to Allianz customers and achiving a sales target.
Team Captain.
Top sales person in the whole campaign.
Coaching and training to new employee.
06/2014 – 05/2016
Retail Specialist
7 eleven
Brisbane, Australia
7 eleven is an international chain convenient store that operate corporate and franchises worldwide.
Tasks/Achievements
Maintain Forecast Sales report. Ensure food safety and hygiene. Ensure cleanliness and maintenance of product area as per retailer specifications. Up selling and cross selling and customer Service Scored 100% at spot
security and night checks
10/2015 – 05/2016
Floor Staff
Sonny's House of Blues
Brisbane, Australai
Tasks/Achievements
Greet customers and offer information. Ensure floor cleanliness and Hygiene. Resolve guest problem and handle enquires. Work with managers and team
members to plan an upcoming events.
10/2014 – 11/2015
Outbound Consultant
Synotive Technologies
Synotive is one of Australia’s leading and advanced providers of technology and outsourcing services
Tasks/Achievements
As an outbound consultant my main responsibility is to call the businesses for website and promote our services. Email Customer's regarding our product and finalize the appointments.
EDUCATION
03/2014 – 05/2016
Masters of Business and Master of
International Toursim (MITHM)
James Cook Universtiy
BRisbane, Australia
SKILLS & COMPETENCES
Skill/Competence
PERSONAL PROJECTS
University Master dissertation for Business
ACHIEVEMENTS
Top Sales Person of the month at Allianz campaing. LANGUAGES
English.
Nepali.
Hindi.
Bengali.
Assamesse
INTERESTS
Watching Soccer Reading Nobels