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Customer Service Data Entry

Location:
Hartford, CT, 06105
Posted:
June 09, 2017

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Resume:

CLARICE DAVIS

** ***** ****** *** ***

Hartford, CT 06105

860-***-****

ac0r1n@r.postjobfree.com

Accounting/Office Position

summary

Experienced and detail-oriented accounting professional with a proven ability to perform a broad range of functions quickly and accurately in a fast paced environment. Computer skills include Microsoft Word, Excel, Outlook and Internet.

core skills

Accounts Receivable

Accounts Payable

Collections

Billing

Customer Service

Reconciliation

Office Support

Problem Solving

Data Entry

Filing

Research

Cash Application

experience

Department of Revenue Services, Hartford, CT Temporary Call Center Representative 1/2017-4/2017

Answer phones, transfer calls and takes messages

Handles routine requests for information or assistance over the telephone

Enter and retrieves data on computer terminals

Randstad Staffing, Windsor, CT General Clerk 3/2016- 11/2016

Processing payments

Opening, sorting and reviewing federal income tax returns

Editing and revising checks

Reconciling

Using electronic and mechanical equipment

Board of Education, Hartford, CT Paraprofessional 2/2008 08/2015

Assist student under the direction of the teacher or therapist with assignments or learning therapeutic activities

Worked with children individually and in small groups to reinforce basic skills and to check their use of instructional materials

Share in the maintenance of the classroom

Assist the teacher in escorting the students on field trips, feeding of students, toileting process and loading and unloading students from the school bus

Provide one to one assistance as outlined in the students’ IEP

Perform other related duties as required

United States Postal Service, Hartford, CT Automation Clerk 12/2006 2/2008

Loads mail onto automated equipment, pulling non process able items

Enters sort plan and starts equipment

Monitors flow of mail to ensure continuous feed

Sweeps separated mail from bins stacker

Runs machine reports, clear jams and contacts maintenance for assistance when required

Removes sorted mail from bins or separators and places into appropriate tray or containers for further processing

Performs other duties as assigned

Board of Education, Hartford, CT Tutor 1/2007 6/2007

Assisted students and staff in classroom, cafeteria, field trips, loading and unloading on the bus

Perform other related duties as requested

Temp Source, Hartford, CT Data Entry Clerk 6/2006 8/2006

Performed data entry

Collected customer information

Travelers Insurance, Hartford, CT Tax Clerk 2/2006 6/2006

Worked in the Corporate tax department by assisting staff

Filing, making copies, faxed, sorting and preparing tax information

Department of Revenue Services, Hartford, CT Seasonal Tax Clerk 3/2005 5/2005

Receives, sorts and distributes mail

Performs a variety of basic and repetitive processing tasks

Reviews materials for accuracy and completeness

Makes changes per instructions or as authorized

Verifies information through cross referencing of existing computer and/or manual files

United States Postal Service, Hartford, CT Mail Clerk 12/2004 3/2005

Loads mail onto automated equipment, pulling non process able items

Enters sort plan and starts equipment

Monitors flow of mail to ensure continuous feed

Sweeps separated mail from bins stacker

Runs machine reports, clear jams and contacts maintenance for assistance when required

Removes sorted mail from bins or separators and places into appropriate tray or containers for further processing

Performs other duties as assigned

Department of Revenue Services, Hartford, CT Seasonal Tax Clerk 4/2003 5/2003

Receives, sorts and distributes mail

Performs a variety of basic and repetitive processing tasks

Reviews materials for accuracy and completeness

Makes changes per instructions or as authorized

Verifies information through cross referencing of existing computer and/or manual files

Spherion, Farmington, CT Customer Service 8/2002 11/2002

Customer Service and data entry

Aetna US Healthcare, Windsor, CT Premium Reconciliation Specialist 02/1998-02/2001

Accounts Receivable and Reconciliation

Communicated with customers, marketing representatives and broker agents to resolve billing issues on a daily basis

Worked from an aging report to keep accounts current

Input data from customer conversions on account after each call

Processed payments when received from customers

Faxed and mailed suspension letters

Phoned customers to remind them to pay premiums

Maintained accounts in good standings

education

Capital Community-Technical College, Hartford, CT

Associate in Science Business Administration: Accounting

Capitol Region Education Council- Direct Care Training Program, Hartford, CT

Franklin University- Columbus, Ohio

Currently Pursuing a Bachelor’s Degree- Accounting

Graduation in 2017



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