Customer Service Sales

RANJIT HUNDAL

Morristown NJ ***** Home: 973-***-**** Cell: 973-***-**** ac0r1b@r.postjobfree.com

Financial and Customer Service professional with extensive background in high stressed and fast paced work environments. Self-starter, self-motivated worker who is results oriented in area of quality, customer service, and lowering department costs and contribute to the bottom line.

EDUCATION

AVTECH Institute of Technology, Fairfield, NJ

Computerized Financial Accounting: Basic Accounting (General Ledger, Account Payable, Account Receivable, Financial Statements) and Quick Books

Microsoft Office Specialist: Word, Excel, Access, PowerPoint, and Outlook.

County College of Morris, Randolph NJ

Accounting & Business Administration (courses)

Punjab University, India (Evaluated by WES)

Bachelor of Education, General

Guru Nanak Dev University, Punjab India (Evaluated by WES)

Bachelor of Arts, Economics and Geography

AREA OF EXPERTISE

•Exceeds in team leadership and development.

•Manages ATM, cash handling and establishing of new accounts.

•Updates and chase delegated tasks to ensure progress to deadline.

•Business management, and excellent client relations (friendly and professional customer interactions).

•Complies with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act; enforcing adherence to requirements; filing reports; advising management on needed actions.

•Experience and capable in handling complex or multi-faceted tasks in Microsoft Office Suite 2013, especially Excel (Math Functions, VLookup, HLookUp, Pivot Table).

•Maintains general ledger by transferring subsidiary accounts summaries.

•Balances general ledger by preparing a trial balance; reconciling entries.

•Creates monthly report and audit.

•Pays Over draft and wires money.

EXPERIENCE

Union Center Bank / Connect One Bank – Morristown, NJ

Assistant Branch Manager/ Assistant Treasurer: 01/2011 to 06/2016

•Oversaw a branch team consisting of 5 Tellers and personal bankers.

•Opened new customer accounts, including checking, savings and lines of credit.

•Processed sales referrals & promoted bank services and products, resulting branch sales increase

•Responsible for all day to day branch operations, including assisting in the hiring, training, disciplining, and dismissal process.

•Ensuring all sales and targets are tracked and met on a regular basis.

•Direct reports include all front line tellers, head tellers, and branch supervisors.

•Created strategies to develop and expand existing customer sales, which resulted in an increase in annual sales 15%.

RANJIT HUNDAL, Cel 973-***-****, ac0r1b@r.postjobfree.com Page 2

Union Center National Bank – Morristown, NJ

Personal Banker: 01/2008 to 01/2011

•Increased new bank relationships within the local community by executing quarterly promotions.

•Directed a team of 6 Relationship Managers and Submit loan applications to loan underwriter for verification and recommendation.

•Maintained confidentiality of bank records and client information.

•Created strategies to develop and expand existing customer sales, which resulted in achieve goal in annual sales and open new account.

Union Center National Bank – Morristown, NJ

Teller Supervisor: 01/2001 to 01/2008

•Responsible for ensuring all front line staff is fully versed in and able to follow branch's security measures to prevent potential cash losses and designated as backup for branch operations.

•Trained, mentored and assisted all front line team members to obtain and exceed corporate goals for customer wait times, while completing all transactions in a timely manner.

•Managed and maintained payroll and timesheets for all front line staff, including overtime, vacation requests.

•Responsible for monthly and annual branch audits, in addition to identifying and pursuing additional business opportunities from existing and new customers.

Summit Bank – Summit, NJ

Teller: 01/2000 to 01/2001

•Front line customer service representative (Teller) responsible for handling commercial and personal transactions for all branch customers within the prescribed guidelines.

•Responsible for maintaining full control and daily balancing of all cash on hand during the day and processed sales referrals and promoted bank services and products.

Contact this candidate